Technical Voice Support, Network Support

Job Description

Looking for Networking Engineer L1 Voice Support. Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred. Work Experience - 1 year Minimum (Tech Exp Only) Skills and Ability :- • Comprehensive understanding of typical home network deployments is required. • The candidate must be able to identify a diversity of networking home devices specific functions and configurations. • Candidate must demonstrate excellent English communication skills. • The candidate must be attentive to details. • Candidate must have excellent analytical, organizational, and time management skills. • Candidate must be well mannered and demonstrate customer services skills. • Candidate must be able to perform well in a steep learning curve. • The candidate must be able to sell support contracts. Soft Skills :- English: Excellent, C2 CEFR Level Accent: Neutral Ability to give good step by step instruction. Positive tone. Computer Proficiency:- • Firm understanding of Windows and macOS. • Firm understanding of Android and iOS. • Firm understanding of common firewall configuration. • Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required. • Comprehensive understanding of typical home network layouts is required. • Demonstrable troubleshooting ingenuity is required. Salary - Upto 4.75 LPA Work Location - Sec 81, Noida Both side cab facility US Shifts 24*7 Window Immediate Joiners only Share your Resume Contact- 7902015146,8076156294, Email- ,AV001048315@techmahindra.com, SS00853992@techmahindra.com