Technical Sales Executive

Job Title: Project Consultant

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About the Company

Galvo Steel Doors is a leading manufacturer and supplier of high-quality steel doors for residential and commercial applications. Known for our focus on customization, timely delivery, and customer satisfaction, we are growing rapidly across South India. We are now looking for committed professionals to support our customer-facing and operational functions.

Role Overview

We are seeking a motivated and detail-oriented Business Development Associate to support our client engagement, sales follow-up, and project coordination efforts. The ideal candidate will be responsible for maintaining strong customer relationships, assisting in the end-to-end product delivery cycle, and managing communications across various platforms.

This position requires excellent communication skills, a proactive approach to client service, and the ability to work closely with internal teams.

Key Responsibilities

Client Communication & Relationship Management

• Act as the first point of contact for customers for inquiries, updates, and issue resolution.
• Provide regular and clear updates on order status, timelines, and follow-ups.
• Ensure all client interactions are handled with professionalism and a customer-first mindset.

Lead Management & Sales Support

• Follow up on new and existing leads generated from social media, referrals, and inquiries.
• Maintain accurate records of client interactions and lead progress.
• Assist the sales and project teams in converting leads into confirmed orders.

Social Media and Digital Engagement

• Coordinate with internal teams to keep company social media platforms updated with relevant content.
• Respond to client messages and inquiries received through digital channels.

PDLC (Project Delivery Life Cycle) Support

• Work with production and logistics teams to monitor delivery timelines.
• Provide clients with insights into products and customization options.
• Track and support the full customer journey from inquiry to final product delivery.

Candidate Profile

• Bachelor's degree in Business Administration, Marketing, or any relevant field.
• 0–2 years of experience in business development, client servicing, or administrative roles.
• Strong verbal and written communication skills in both English and Tamil.
• Familiarity with Microsoft Office, WhatsApp Business, and basic CRM systems.
• Highly organized, responsible, and able to work independently.
• Strong interpersonal skills and a positive, service-oriented attitude.

What We Offer

• A dynamic and growing work environment.
• Opportunities to learn and grow across departments.
• Exposure to real-time operations and customer relationship management.
• A supportive leadership team and a performance-driven culture.