Technical Program Manager

Job Description

Overview The Technical Program Manager is responsible for driving the successful execution of product initiatives by planning, organizing, and coordinating cross-functional teams throughout the Product Development Lifecycle (PDLC) and Software Development Life Cycle (SDLC) . Reporting to the Director of Program Management, this role ensures alignment between strategy and executio n, optimi zes processes, and champions Agile methodologies to enhance collaboration and delivery efficiency. The ideal candidate has a strong background in program management, an understanding of product development processes, and experience with leveraging data-driven insights for continuous improvement. Responsibilities Collaborate with Product Management, Engineering, and GTM stakeholders to align project execution with strategic goals. Own end-to-end delivery of high-priority initiatives from inception to launch, ensuring clarity across discovery, execution, and post-launch analysis phases. Champion Agile practices and drive continuous improvement initiatives across product development teams. Facilitate cross-functional collaboration, serving as the central point of coordination between teams to identify dependencies, mitigate risks, and optimize workflows. Support the Director of Program Management in implementing standardized processes and tools to improve program visibility and performance. Organize and lead project status meetings, sprint planning, retrospectives, and demos, ensuring consistent communication and alignment. Develop and maintain centralized program dashboards that visualize scope, milestones, risks, and progress across multiple workstreams to promote transparency and de-risk programs. Administer and maintain tools such as Jira to ensure alignment with team processes and accurate tracking of project metrics. Assist with release management processes, ensuring timely product delivery and alignment with go-to-market strategies. Identify and escalate risks and blockers, collaborating with leadership to develop mitigation plans. Execute dependency planning and tracking across product teams. Support the PDLC for strategic product initiatives. Contribute to the optimization of release management processes. Qualifications 3 + years of experience in program or project management, preferably within a product development environment. Proven experience with Agile methodologies (Scrum, Kanban, SAFe ) and tools such as Jira. Strong understanding of the product development lifecycle and best practices for cross-functional collaboration. Excellent organizational and communication skills, with the ability to influence stakeholders and drive alignment. Experience with data-driven decision-making, using metrics to inform process improvements. Familiarity with AI-driven tools and methodologies is a plus. Proficiency in project management software and tools (e.g., Jira, Aha, Confluence, Microsoft Project, Excel). Education/Certifications/Licenses: Bachelor’s degree in Business , Engineering, Information Technology, or a related field; Master’s degree preferred. Scrum Master certification ( preferred ); PMI-ACP or equivalent (preferred).