Technical Program Manager

Responsibilities

Communicate effectively to keep all the stakeholders (internal & customer) informed of the progress of the engagement, issues, blockers, successes, and impact to drive adoption & realize value

Proactively manage and resolve risks, issues, and dependencies across multiple workstreams.

Define and track KPIs/OKRs to measure project outcomes, present progress to stakeholders and senior leadership.

Build and execute effective stakeholder management and governance plans, ensuring transparency and alignment.

Prepare and deliver executive-level presentations and status updates to senior leadership.

Champion continuous improvement in project delivery practices, tools, and methodologies.

Lead the team as a Scrum Master, facilitating Agile rituals and promoting best practices

Collaborate with the team to manage ADO boards and maintain accurate documentation

Partner with the product manager to prioritize and refine the backlog effectively

Empower the team to achieve objectives and deliver results through strong leadership

Requirements

Bachelor’s degree in engineering or MBA from a Tier 1 or Tier 2 business school.

Overall exp 15-20 years in IT & Min 7 years exp as Program Manager/Delivery Manager handling multiple projects & well versed with Program management & Delivery process.

Strong leadership, organizational, and communication skills.

Exp working in Agile Scrum, Kanban & usage of Agile tools.

Strong stakeholder engagement skills with proven ability to influence senior executives.

Exceptional communication, problem-solving, and presentation skills.

Experience in planning, scheduling, risk & people management process.

Proactively manage and resolve risks, issues, and dependencies across multiple workstreams.

Ability to navigate ambiguity and create clarity for the team.

PMP or Prince2 certification.

Good To Have

Technical background with hands on experience in backend and frontend application development or ETL/data engineering, along with a good understanding of data flows, data quality, and integration challenges.

Good knowledge of CI/CD pipelines, unit testing, and code review practices.

Familiarity with testing processes and managing development workflows.