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Tech Support Engineer

1 - 2 years

0 Lacs

Gurugram Haryana India

Posted:1 day ago| Platform: Linkedin logo

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Skills Required

support freshdesk jira documentation troubleshooting sap data communication service collaborative creativity

Work Mode

Remote

Job Type

Full Time

Job Description

Position Title: Tech-Support Location: Gurgaon Experience: 1-2 Years Requirement: Provide technical support for backend systems and applications, resolving issues efficiently and effectively. Familiarity with ticketing systems (e.g., Freshdesk, JIRA) and remote support tools. Develop and maintain technical documentation, including troubleshooting guides. Document and track support requests, ensuring all issues are resolved in a timely manner. Troubleshoot and diagnose technical problems reported by customers and internal teams. Qualifications: Bachelor’s degree in B-com, BCA, BBA Experience in SAP Master Data domain. Ability to work independently and as part of a team. Excellent problem-solving skills and communication skills. Customer-focused attitude with a passion for delivering exceptional service. Benefits Opportunities for professional growth and career advancement. Dynamic and collaborative work environment with a focus on innovation and creativity. Opportunity to work on multiple SAP modules and other platforms as well. Show more Show less

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