Posted:1 month ago|
Platform:
Remote
Full Time
Requirement:
• Provide technical support for backend systems and applications, resolving issues efficiently and effectively.
• Experience in SAP and any ERP
• Experience of B2B and B2C system applications and support.
• Familiarity with IckeIng systems (e.g., Freshdesk, JIRA) and remote support tools.
• Develop and maintain technical documentation, including troubleshooting guides.
• Document and track support requests, ensuring all issues are resolved in a timely manner.
• Troubleshoot and diagnose technical problems reported by customers and internal teams.
Qualifications:
• Bachelor’s degree with 1-2 years of relevant experience
• Experience in SAP Master Data domain.
• Ability to work independently and as part of a team.
• Excellent problem-solving skills and communication skills.
• Customer-focused attiude with a passion for delivering excepIonal service.
Benefits
• OpportuniIes for professional growth and career advancement.
• Dynamic and collaboraIve work environment with a focus on innovaIon and creaIvity.
• Opportunity to work on mulIple SAP modules and other plaTorms as well.
DeHaat
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