Kriti Labs

Kriti Labs is a company that specializes in providing blockchain-based solutions and digital identity services, focused on increasing transparency and security in digital transactions.

8 Job openings at Kriti Labs
Production Engineer Chennai 1 - 2 years INR 3.0 - 4.0 Lacs P.A. Work from Office Full Time

Production Engineer - PE45748 Work and contribute to mechanical assembly, Electronics assembly, Quality Assurance of Electronics products. Requirements Knowledge of Electronics. Knowledge of PCB and Soldering. Knowledge and some Experience in assembling Mechanical or Electronics . Knowledge of QA/QC process. LOCATION: Chennai QUALIFICATION: 1 to 2 years Experience in Assembly, Electronics Production, and Quality Control Apply LOCATION: Chennai QUALIFICATION: 1 to 2 years Experience in Assembly, Electronics Production, and Quality Control

Customer Support New Delhi,Chennai 1 - 2 years INR 1.0 - 4.0 Lacs P.A. Work from Office Full Time

Electronics Engineers with good knowledge of engineering concepts and who need to provide online support for device maintenance and replacements at the various operational locations. Requirements Good knowledge in electronics engineering concepts (BE or Diploma in Electronics/EEE/Mechatronics only). 1 to 2 years experience. Excellent communication in English and Hindi (and any other language ie. Malayalam, Telugu, Kannada). Experience in working with teams will be an added advantage. Ability to learn and train operations team members based on good knowledge of product and solutions. LOCATION: CHENNAI & DELHI QUALIFICATION: 1 to 2 years Experience, GRADUATION

Senior Manager Operations Mumbai,Pune 10 - 15 years INR 30.0 - 35.0 Lacs P.A. Work from Office Full Time

Summary: This role will support the Associate Director in achieving operational targets, ensuring seamless delivery of customer commitments, driving process improvements, and fostering strong customer relationships. The role also involves coaching teams, driving profitability, and contributing to continuous business growth. Key Responsibilities: Assist in planning and achieving operational targets aligned with customer deliverables. Collaborate with the Associate Director to drive operational excellence and timely execution. Maintain strong relationships with key customer stakeholders to plan, execute, and review deliverables. Proactively engage with customers to ensure timely clearance of invoices and smooth communication. Present new solution initiatives and discuss use cases with customers to explore account mining opportunities. Evaluate the implementation of engineering initiatives in collaboration with Assistant Managers. Periodically assess operational processes and recommend modifications to improve efficiency and delivery effectiveness. Train and mentor Assistant Managers and Field Executives in areas such as reporting, customer relationship management, and preparing standardized MIS. Foster a high-performance culture focused on accountability and continuous improvement. Assist in preparing delivery budgets and monitor variances to ensure cost-effective operations. Develop and maintain customer-wise MIS reports to support management decision-making. Evaluate customer-wise profitability and drive at least two improvement initiatives per quarter. Qualifications: 10 to 15 years experience in managing large operations. Good communication skills with ability to interact with customers at senior levels. Experience in Team Building and Team Management. Some experience in Sales will be preferred. Location: Pune, Mumbai, Gujarat (Western region) Experience: 10 12 years Languages: Hindi and English are mandatory, other languages are an added advantage. Apply Location: Pune, Mumbai, Gujarat (Western region) Experience: 10 12 years Languages: Hindi and English are mandatory, other languages are an added advantage.

Senior Manager Operations Kolkata 10 - 15 years INR 30.0 - 35.0 Lacs P.A. Work from Office Full Time

Summary: This role will support the Associate Director in achieving operational targets, ensuring seamless delivery of customer commitments, driving process improvements, and fostering strong customer relationships. The role also involves coaching teams, driving profitability, and contributing to continuous business growth. Key Responsibilities: Assist in planning and achieving operational targets aligned with customer deliverables. Collaborate with the Associate Director to drive operational excellence and timely execution. Maintain strong relationships with key customer stakeholders to plan, execute, and review deliverables. Proactively engage with customers to ensure timely clearance of invoices and smooth communication. Present new solution initiatives and discuss use cases with customers to explore account mining opportunities. Evaluate the implementation of engineering initiatives in collaboration with Assistant Managers. Periodically assess operational processes and recommend modifications to improve efficiency and delivery effectiveness. Train and mentor Assistant Managers and Field Executives in areas such as reporting, customer relationship management, and preparing standardized MIS. Foster a high-performance culture focused on accountability and continuous improvement. Assist in preparing delivery budgets and monitor variances to ensure cost-effective operations. Develop and maintain customer-wise MIS reports to support management decision-making. Evaluate customer-wise profitability and drive at least two improvement initiatives per quarter. Qualifications: 10 to 15 years experience in managing large operations. Good communication skills with ability to interact with customers at senior levels. Experience in Team Building and Team Management. Some experience in Sales will be preferred. Location: Kolkata (Eastern region) Experience: 10 12 years Languages: Hindi and English are mandatory, other languages are an added advantage. Apply Location: Kolkata (Eastern region) Experience: 10 12 years Languages: Hindi and English are mandatory, other languages are an added advantage.

Head of Production Chennai 15 - 20 years INR 50.0 - 60.0 Lacs P.A. Work from Office Full Time

Create and adhere to production schedules to meet customer demands and deadlines. Continuous monitoring of efficiency and cost-effectiveness of the production process. Develop and maintain effective quality control measures to ensure the internal and external SLA. Coordinate with suppliers to ensure a steady supply of raw materials and components. Mentor and train / supervise the production engineers and production leads on areas of improvement. Implement process improvement initiatives whenever and wherever necessary. Ensure a healthy work environment and culture of adherence to safety protocols. Systematic approach to troubleshooting and reducing downtime. Monitor production costs and expenses. Create schedule for employees to ensure optimum staffing levels. Ensure the target productivity level is achieved daily. Perform root cause analysis and resolve problems. Communicate and liaise with other departmental managers regarding stock to ensure production targets are met. Qualifications: Engineer (Electronics, Mechatronics) with MBA preferred. Experience in electronics production. Strong understanding of electronic manufacturing processes and technologies. Proficient in Microsoft Office and Production Management Software. Preferred industries: Automobile, Auto Components, Electronics Instrument Manufacturing, Valves and Actuators Manufacturing, CNC Machine Manufacturing, ATM Machine Manufacturing.

Tech Support Engineer chennai 4 - 9 years INR 2.0 - 6.0 Lacs P.A. Work from Office Full Time

Provide technical support to the operations team on device maintenance, trouble shooting and replacements. Learn and train operations team members based on good knowledge of product and solutions. Update records on support provided, maintenance and trouble shooting. Voice Process: Handle incoming calls, emails, or chats from customers regarding technical issues. Provide step-by-step solutions or escalate unresolved issues to higher-level support. Reach out to customers for follow-ups, issue resolution, or proactive technical checks. Conduct feedback calls post-resolution or after installations/updates. Maintain detailed records of calls and outcomes in CRM tools. Provide real-time voice-based assistance to customers experiencing technical problems. Maintain detailed records of calls and outcomes in CRM tools. Guide customers verbally through troubleshooting steps. Ensure clear documentation of issues discussed and actions taken.

Warehouse Engineer chennai 3 - 4 years INR 2.0 - 6.0 Lacs P.A. Work from Office Full Time

Responsible for managing warehouse operations, including the movement, issuance, and tracking of raw materials, semi-finished goods, and purchase orders. Ensures accurate documentation, traceability, and compliance with company processes while coordinating closely with the Procurement and Quality Control teams. Key Responsibilities: Raw Materials/Semi-Finished Goods Inward Outward. All inward and outward movements are recorded and maintained in Excel, ensuring traceability of stock flow. Material Issuance to Lab-Raw materials and semi-finished goods are issued to the Lab based on Purchase Orders (POs), clearly identifying passed and failed items. Handling of Failed Lab/QC Materials-Materials that fail Lab/QC testing are returned to the vendor, with records maintained for traceability and follow-up. Purchase Bill Entry-All purchase bills are entered and updated in the PMS. Pending PO List Maintenance-A list of pending POs is regularly updated and shared with the Procurement team, with follow-ups done till closure. Subcontract Materials Issue -Materials issued for subcontracting are recorded in Excel, including quantity, vendor details. Internal Department Material Issuance-Materials issued to internal departments are tracked and updated in Excel. SIM Card Data Management-All SIM card details are maintained systematically, and Defective SIMs are identified and communicated to the Procurement team for deactivation. Educational Qualification: Diploma / Bachelors degree in Electronics or related field. Languages: English is mandatory; other languages are an added advantage.

Production Engineer chennai 3 - 8 years INR 5.0 - 10.0 Lacs P.A. Work from Office Full Time

Perform PCB board assembly, including component insertion and soldering of through-hole and SMD components. Carry out re-soldering and defect correction based on inspection reports. Assist in testing and troubleshooting of electronic boards under guidance. Maintain ESD safety and ensure cleanliness of the work area. Support production and quality teams in day-to-day assembly and inspection activities. Document work progress, report issues, and maintain accurate records. Educational Qualification: Diploma / Bachelors degree in Electronics or related field.

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