Tech Support Engineer

You will play a crucial role as a Tech Support Engineer at Websys, where we prioritize a collaborative approach to achieve success. In our organization, we foster a happy and professional environment that empowers every individual to strive towards their goals with a strong sense of ownership and a high level of teamwork. With our expanding presence in both domestic and international markets, boasting a large client base and cutting-edge technology, business practices, and customer expectations, you will be an integral part of our team. As a Software Technical & Functional Support Executive, your primary responsibilities will include providing technical and functional support and training to clients either over the phone or online. You will need to leverage your excellent communication skills to effectively engage with clients and manage their tasks, while also coordinating with developers for timely follow-ups. Additionally, you will be responsible for software and hardware installation and implementation, as well as nurturing strong relationships with clients. It is imperative that you possess a deep understanding of clients" requirements and can provide optimal solutions tailored to their needs. If you have 1-3 years of experience in a similar role and are based in Ahmedabad, we are looking for someone like you to join our dynamic team and contribute to our continued success.,