Tech Support Engineer

FinGuru India

1 - 3 years

0 Lacs

ahmedabad gujarat india

Posted:3 hours ago| Platform:

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Skills Required

support testing software network test regression inventory documentation troubleshooting jira freshdesk communication

Work Mode

On-site

Job Type

Full Time

Job Description

Tech Support Engineer

Role Overview

Experience:

Employment Type:

Location:

Key Responsibilities

Provide L1/L2 technical support for systems, applications, and hardware.
Troubleshoot OS, software, network, and connectivity issues.
Install, configure, and maintain laptops/desktops and user access.
Test applications developed by the internal team and identify bugs.
Document issues, track them through ticketing tools, and follow up for resolution.
Perform regression testing after fixes are deployed.
Maintain IT inventory and support routine IT operations.
Prepare basic documentation, SOPs, and support guides.

Required Qualifications

1–3 years of experience in IT Support / Technical Support.
Basic knowledge of application testing, QA, and bug reporting.
Strong troubleshooting skills across OS, hardware, and networks.
Familiarity with ticketing tools (Jira, Freshdesk, etc.).
Good communication skills and a problem-solving mindset.
Degree in IT / Computer Science preferred.

If you’re tech-savvy, detail-oriented, and enjoy solving problems, we’d like to meet you. Apply at hr@finguruindia.com

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