Tech Support Engineer

Job Description: As a Tech Support Engineer at Websys, you will be responsible for providing technical and functional support to clients. Your main responsibilities will include: - Providing technical and functional support and training to clients through phone calls or online communication. - Demonstrating excellent communication skills to effectively interact with clients. - Managing clients" tasks and coordinating with developers for timely resolution. - Handling software and hardware installation and implementation processes. - Establishing and maintaining strong relationships with clients. - Understanding clients" requirements and delivering optimal solutions to meet their needs. Qualification Required: - 1-3 years of experience in a similar role. - Proficiency in software technical and functional support. - Excellent communication skills, both verbal and written. - Strong problem-solving abilities to address clients" needs effectively. - Knowledge of software and hardware installation procedures. Please note that the company, Websys, offers a happy professional environment where individuals are encouraged to take ownership of their work and collaborate as a team to achieve success. With a growing client base in both domestic and international markets, Websys is known for its cutting-edge technology, best business practices, and high customer satisfaction.,