Tech Lead

Job Summary

VMC & VMWare Lead Job Description Job Title: VMC & VMWare Lead Location: Franklin, TN Job Type: Full Time or Contract Objective: We are looking for an experienced VMware Technical Lead with a hands on expertise in VMware technologies and extensive experience on managing SDDC in VMware Cloud on AWS (VMC on AWS) and VMware in On Premises environments. This role should require hands on experience with VMware technologies (vSphere, vCenter, NSX, vSAN, HCX, etc.) and provide technical support, troubleshooting, perform regular upgrades, patches, and continuous improvements of VMware infrastructures. Lead and resolve major incidents, work with application teams and to manage VMware environments efficiently. The ideal candidate should possess advanced technical expertise and capabilities to mentor teams and to have hands on support in operations and projects in VMWare technology. Roles & Responsibilities: Manage, maintain, and support day to day operations of VMware environments including vSphere, vCenter, NSX, vSAN, and vRealize Suite. Provide escalated technical support for VMware related issues, including troubleshooting and resolving complex incidents related to virtual machines, hosts, storage, and networking. Lead efforts to diagnose root causes and implement corrective actions. Identify, analyze, and resolve performance bottlenecks across **virtualized infrastructures**, ensuring high availability, minimal downtime, and operational efficiency. Perform regular system monitoring, patching, and troubleshooting to ensure optimal performance and availability. Troubleshoot and resolve complex issues across VMware virtualization and SDDC technologies to ensure system stability. Oversee regular patch management and update cycles for VMware infrastructure to ensure that the system remains secure, up to date, and aligned with the latest vendor best practices. Perform scheduled maintenance and ensure minimal disruption to operations. Ensure compliance with VMware licensing and manage the lifecycle of VMware products, ensuring that all software is licensed correctly and optimized for the client needs. Provide hands on technical leadership in VMware tools (vSphere, vSAN, vCenter, NSX, vRealize Suite, and VMware Cloud on AWS) to ensure best practices are followed by team. Maintain detailed documentation for VMware environment configurations, support procedures, and troubleshooting guides. Provide training and knowledge transfer to junior team members for effective issue resolution and system management. Implement and maintain emergency security patches for VMware environments. Collaborate with stakeholders to support business objectives, ensuring security, compliance, and performance optimization. Skills Required: Minimum 9+ years of hands on experience in supporting and maintaining VMware technologies, including vSphere, vCenter, NSX, vSAN, vRealize Suite. Ability to resolve complex issues related to virtual machine performance, storage configurations, network issues, and hypervisor management. Extensive experience with VMware ESXi hosts, SDDC using VMC technologies (VMWare on AWS) and vSphere infrastructure management. Should be an expert in RCA (Root cause Analysis) & advanced level troubleshooting of VMware Sphere, vSphere replication, vCenter , Horizon , vSAN, SRM, vRealize Automation , vRealize, Operations , NSX T , Carbon Black, etc. Experience in cloud technologies and hybrid cloud architectures, especially VMware Cloud on AWS or similar platforms. Expertise in performance monitoring and tuning of VMware infrastructures using vRealize Operations or simi