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Lenovo
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Team / Operation Lead

Team / Operation Lead

Lenovo

5 - 9 years

0 Lacs

karnataka

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

flexible interpersonal skills presentation skills knowledge sharing workforce management report preparation asset management selfmotivated detailoriented organized professional confident enthusiastic team player customer servicefocused excellent work ethic adaptable organizational skills punctuality ability to follow instructions responsibility mentorship prioritization work plan creation suggestion giving sla maintenance csat improvement new technologies adaptation monitoring operations cmdb management

Work Mode

On-site

Job Type

Full Time

Job Description

You are a part of Lenovo, a renowned global technology powerhouse with a revenue of US$69 billion. Lenovo is dedicated to delivering Smarter Technology for All and has established itself as the world's largest PC company with a wide range of AI-enabled devices, infrastructure, software, solutions, and services. Lenovo's commitment to innovation is shaping a more equitable, trustworthy, and smarter future for individuals worldwide. As a member of the team, you are expected to be self-motivated, detail-oriented, and organized. Your professional demeanor, confidence, and enthusiasm make you a valuable team player with a positive can-do attitude. You excel in maintaining composure under pressure and possess the ability to build effective networks and influence individuals at all levels. Customer service is at the core of your responsibilities, and you are skilled at engaging with staff across various levels. Your strong work ethic allows you to thrive in a fast-paced environment, demonstrating flexibility and adaptability in managing varying workloads. Excellent interpersonal, organizational, and presentation skills are key attributes that you bring to the team. Punctuality and the ability to follow instructions while taking accountability for your actions are essential aspects of your role. You serve as a mentor, sharing knowledge with your colleagues and contributing to a collaborative work environment. Your organizational skills enable you to prioritize tasks effectively, ensuring timely completion of work. You play a crucial role in workforce management, creating work plans, providing suggestions for operational enhancements, and preparing and submitting reports to relevant authorities. Maintaining service level agreements (SLAs), enhancing customer satisfaction, and staying updated on new technologies are integral parts of your responsibilities. Monitoring and escalating day-to-day operations, managing the Configuration Management Database (CMDB), and overseeing Asset Management are areas where you demonstrate proficiency. Your commitment to continuous improvement and your ability to adapt to evolving technologies contribute to the success of Lenovo's operations.,

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Lenovo

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Morrisville NC

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Team / Operation Lead