3 Sla Maintenance Jobs

Role Overview: As a global leader in cybersecurity, CrowdStrike is on a mission to stop breaches and redefine modern security with the world's most advanced AI-native platform. CrowdStrike values a culture that provides flexibility and autonomy to its employees, fostering limitless passion, relentless innovation, and a fanatical commitment to customers, community, and each other. If you are ready to join a mission that matters, the future of cybersecurity starts with you. Key Responsibilities: - Deliver reports in the requested formats - Implement annual review cycles/year end as per plan and ensure compliance with legislative regulations - Collect and analyze relevant data to identify quality lapses and suggest areas for improvement - Support communication and implementation of changes to business processes aligned with quality management objectives - Conduct thorough Root Cause Analysis (RCA) and suggest process improvements - Understand regulatory requirements impacting processes and improve implementation plans - Collaborate with stakeholders to validate findings and present ideas for process improvement - Interpret corporate governance policies for compliance and undertake corrective actions - Maintain communication with vendors and conduct quality, risk, and security checks - Conduct stakeholder mapping, manage expectations, and engage stakeholders regularly Qualifications Required: - Bachelor's Degree or equivalent - Minimum 6-10 years of experience in EMEA/APAC in a high-growth, fast-paced environment - Knowledge of ESPP, STOCK, RSU is a plus - Ability to communicate effectively and provide a high level of service to internal and external customers - Must be organized, analytical, and detail-oriented Location and Shift Timings: - Location: Kharadi, Pune (Work from Office) - Shift Time: 2:00 PM - 11:00 PM IST Additional Company Details (if present in JD): CrowdStrike offers a range of benefits to its employees, including a remote-friendly and flexible work culture, market-leading compensation and equity awards, comprehensive physical and mental wellness programs, competitive vacation and holidays, paid parental and adoption leaves, professional development opportunities, employee networks, volunteer opportunities, and a vibrant office culture with world-class amenities. CrowdStrike is committed to fostering a culture of belonging, supporting veterans and individuals with disabilities through its affirmative action program.,

You are a part of Lenovo, a renowned global technology powerhouse with a revenue of US$69 billion. Lenovo is dedicated to delivering Smarter Technology for All and has established itself as the world's largest PC company with a wide range of AI-enabled devices, infrastructure, software, solutions, and services. Lenovo's commitment to innovation is shaping a more equitable, trustworthy, and smarter future for individuals worldwide. As a member of the team, you are expected to be self-motivated, detail-oriented, and organized. Your professional demeanor, confidence, and enthusiasm make you a valuable team player with a positive can-do attitude. You excel in maintaining composure under pressure and possess the ability to build effective networks and influence individuals at all levels. Customer service is at the core of your responsibilities, and you are skilled at engaging with staff across various levels. Your strong work ethic allows you to thrive in a fast-paced environment, demonstrating flexibility and adaptability in managing varying workloads. Excellent interpersonal, organizational, and presentation skills are key attributes that you bring to the team. Punctuality and the ability to follow instructions while taking accountability for your actions are essential aspects of your role. You serve as a mentor, sharing knowledge with your colleagues and contributing to a collaborative work environment. Your organizational skills enable you to prioritize tasks effectively, ensuring timely completion of work. You play a crucial role in workforce management, creating work plans, providing suggestions for operational enhancements, and preparing and submitting reports to relevant authorities. Maintaining service level agreements (SLAs), enhancing customer satisfaction, and staying updated on new technologies are integral parts of your responsibilities. Monitoring and escalating day-to-day operations, managing the Configuration Management Database (CMDB), and overseeing Asset Management are areas where you demonstrate proficiency. Your commitment to continuous improvement and your ability to adapt to evolving technologies contribute to the success of Lenovo's operations.,

Site Manager & ITMS & Surveillance Expert - ITMS Project KRA 1. Project Planning, Coordination, and Execution Objective: Ensure the timely and effective planning, coordination, and execution of ITMS and surveillance project activities at the site. Responsibilities: Develop and implement detailed project plans, including schedules, resource allocation, and task assignments, specific to ITMS and surveillance systems. Coordinate with multidisciplinary teams (civil, electrical, technical) to ensure seamless operations at the site. Oversee the deployment and installation of ITMS components, including cameras, sensors, and traffic management systems. Monitor and report on project progress, proactively addressing potential delays and implementing corrective actions. 2. System Design, Integration, and Management Objective: Design, integrate, and manage ITMS and surveillance systems to meet project specifications and client expectations. Responsibilities: Lead the design and integration of ITMS and surveillance systems, ensuring they function cohesively. Configure and manage surveillance equipment, including ANPR, RLVD, and other traffic monitoring devices. Ensure the systems are fully operational, with real-time data processing and communication between ITMS components. 3. Site Supervision, Quality Control, and Compliance Objective: Maintain high standards of work quality and compliance with safety, environmental, and technical regulations. Responsibilities: Supervise all site activities, ensuring they adhere to project specifications, quality standards, and safety regulations. Conduct regular inspections and quality checks on both the ITMS and surveillance installations. Ensure compliance with all health, safety, and environmental (HSE) regulations, conducting safety briefings and enforcing HSE policies on-site. Manage the site's compliance with relevant ITMS standards, ensuring all installations meet regulatory requirements. 4. Technical Support, Troubleshooting, and Continuous Improvement Objective: Provide expert-level technical support and continuously seek ways to improve system performance. Responsibilities: Troubleshoot and resolve any technical issues related to ITMS and surveillance systems, minimizing downtime. Provide ongoing technical support for the operation of ITMS and surveillance systems after deployment. Identify opportunities for system enhancements or upgrades, recommending and implementing improvements to increase efficiency and reliability. 5. Resource and Vendor Management Objective: Optimize the use of resources and manage vendor relations to ensure timely and cost-effective project delivery. Responsibilities: Manage site resources, including labor, materials, and equipment, ensuring efficient use and minimizing waste. Coordinate with vendors for the timely supply and installation of ITMS and surveillance components, ensuring all work meets project specifications. Monitor and track inventory levels, coordinating with procurement to ensure uninterrupted project progress. 6. Documentation, Reporting, and Stakeholder Communication Objective: Maintain comprehensive documentation and ensure clear communication with all project stakeholders. Responsibilities: Document all project activities, including daily logs, progress reports, system configurations, and incident reports. Provide regular and detailed reports to project managers and stakeholders on project status, highlighting key achievements and challenges. Act as the primary point of contact for all site-related issues, addressing concerns from clients, contractors, and team members promptly. Facilitate site visits and meetings with stakeholders, ensuring their expectations are met and any concerns are addressed. Performance Indicators Timeliness and quality of ITMS and surveillance system installations. System uptime and performance post-installation. Compliance with safety, environmental, and technical standards. Efficient use of resources and adherence to project budgets. Stakeholder satisfaction with project execution and communication. This consolidated KRA ensures that the individual in this role is accountable for both the technical and managerial aspects of the ITMS project, driving it to successful completion while maintaining high standards of quality and compliance.