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3.0 - 8.0 years
75 - 90 Lacs
, Australia
On-site
URGENT HIRING !!! For more information call or WhatsApp +91 9289584545 Mail us at: [HIDDEN TEXT] location's : Canada , Australia , New Zealand , UK, Germany , Singapore ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc. Key Responsibilities of an Event Manager: Event Planning and Coordination: Developing event concepts, creating timelines, managing logistics, selecting venues, and coordinating with vendors (catering, decor, entertainment, etc.). Budget Management: Creating and adhering to event budgets, negotiating with suppliers, and tracking expenses. Vendor Management: Sourcing, negotiating with, and managing relationships with various vendors, ensuring quality and timely delivery of services. On-site Management: Overseeing the event execution, managing staff, troubleshooting issues, and ensuring smooth operations. Client Communication and Relationship Management: Maintaining regular communication with clients, understanding their needs and preferences, and providing updates throughout the event planning process. Post-Event Evaluation: Evaluating the success of the event, gathering feedback, and preparing reports to identify areas for improvement. Marketing and Promotion: Assisting with event promotion, including creating marketing materials and utilizing various channels to reach the target audience. Risk Management: Identifying potential risks and developing contingency plans to mitigate them. Team Leadership: In some cases, event managers may lead and supervise event staff, delegating tasks and ensuring team performance.
Posted 1 day ago
5.0 - 10.0 years
1 - 10 Lacs
Bengaluru, Karnataka, India
On-site
Job description About The Role This role is within the Sales and Marketing (SMG) organization, on the Strategy and Development team focused on ensuring data driven decision making for key strategic and transformational initiatives. We work with a variety of stakeholders across marketing and sales teams and broader corporate functions to optimize our investments and ensure key initiatives are consistent with Intel priorities and organization's top jobs, backed by robust data and with quantifiable, measurable business outcomes.The person in this role will partner with SMG teams, esp. Ops, Regional and Category Sales and Marketing and Finance to leverage broad ranging expertise across business elements and leveraging critical business information/ data (billings, consumption, inventory and pipeline, pricing, rebates, co-marketing and other programmatic investments) to ensure our investments are delivering on expected value and are being optimized as needed.Responsibilities include: Proficiency on key Intel business sales and marketing motions and data streams (revenue, consumption and pipeline/ opportunities, pricing, rebates, marketing, and programmatic investments). Leverage knowledge of the business, go to market motions to build frameworks to help connect investment plans with clear business outcomes. Work across the strategy team and partner organizations to define needs for investments and projects required to support SMG's transformation. Drive analytics in partnership with finance to assess feasibility of investments, with a customer first mindset. Develop a deep understanding of SMGs top jobs, investments and execute cost benefit analysis with business analyst, consulting, and project management/ planning skill set. Build deep understanding of business process, terminology, stakeholders. Oversee project orchestration for key transformation initiatives. The successful candidate must demonstrate the following: Well-developed analytical, organizational and project management skills. Strong communication, presentation and influencing skills. Skills to execute with urgency, to ensure timely decisions in a fast-paced industry. Strategic thinker with the skills to understand and exhibit deep understanding of various Intel's sales and marketing strategies. Willingness to both work on projects or tasks with a team and independently. Qualifications Minimum Qualifications: Bachelor's Degree or Master's Degree in Engineering, Business, Finance, Economics or related field. 5+ years business, analytics and project management experience developing data reporting, analytics models and dashboards and running complex global projects. Preferred Qualifications: Experience leveraging data platforms in conjunction with business acumen and knowledge of analytical tools. Be data savvy and capable of reporting and analytics on their own using Excel or other tools. Understand where to find data in the systems and can help interpret. Experience implementing complex engagements involving cross-functional and global teams. Knowledge of partner ecosystem and sales motions a plus. Previous experience working with strategy, sales, marketing and operations teams, finance. Inside this Business Group Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.
Posted 2 days ago
5.0 - 10.0 years
1 - 10 Lacs
Bengaluru, Karnataka, India
On-site
Job description About The Role : We seek an IT Business System Analyst to join the Intel Products-Order Promising Team. The primary focus of this role is to design information systems that meet users needs while aligning with the overall architecture of the organization's information systems. The key requirement for this position is a strong understanding of Allocation Planning, Order Promising, and interaction with the Execution System, including the Planning Data System.Responsibilities include, but will not be limited to: Identifying detailed planning solutions to address business requirements/gaps through new ideas. Identifying needs by interacting with the business community by keeping current on industry trends and best practices. Leveraging industry-standard processes and system capabilities across different business units where applicable and providing differentiating capabilities where needed. Participate and contribute to complex, long-term initiatives from initiation to completion. Developing use cases, customer scenarios, and/or demos, planning and coordinating testing of the newly developed or enhanced applications and providing support. Providing guidance and facilitation for implementing Order Promising process improvements and transformations. Guiding and facilitating the implementation of process improvements and transformations. Developing partnerships with businesses and other IT stakeholders to increase the effectiveness of our planning systems. Estimating schedules and timelines for major projects to ensure their on-time completion Identify opportunities to automate business processes using technology and consult users regarding automated systems. Assist with troubleshooting and resolving product defects as needed. The ideal candidate should also exhibit the following behavioral traits: Motivated and committed to teamwork Highly collaborative and detailed oriented Troubleshoots issues to find the root cause and recommend solutions Strong desire to learn and internalize the business Excellent problem-solving, analysis, and communication skills with a passion for Software Development/Engineering Qualifications Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are a plus factor in identifying top candidates.Minimum Qualifications: The candidate must have a Bachelor's Degree in Computer Engineering, Supply Chain Management, or Computer Science and 7+ years of experience -OR- a Master's Degree in Computer Engineering, Supply Chain Management, or Computer Science and 5+ years of experience -OR- a PhD in Computer Engineering, Supply Chain Management or Computer Science and 4+ years of experience in: Experience in implementing Order Promising, Supply chain Planning, and/or Factory Planning Solutions using i2/JDA/Blue Yonder (BY) End-to-end implementation experience in Supply Chain Planning and ERP solutions Preferred Qualifications: Experience in SAP S/4 Experience in using Blue Yonder S/4 HANA Order Promising Adapter Experience in the semiconductor/manufacturing industry is preferable. Experience in Agile/Dev Ops principles Inside this Business Group Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services.
Posted 2 days ago
10.0 - 15.0 years
1 - 10 Lacs
Bengaluru, Karnataka, India
On-site
Job description This is a critical position to support the Go-to-market strategy and investment portfolio of India Sales and Marketing Group, including supporting the strategic imperatives to capture the market opportunities, the management of the financial spending processes for India, enabling resource allocation based on business priorities, and optimizing return for shareholders through disciplined portfolio management. India is a critical and fast growing market for Intel. This role supports VP of India Sales and his subordinate organizations as the Finance partner. It also requires broad engagement with HQ Finance, and greater regional organizations to help influence investment strategies and perform investment valuation for key projects to maximize Intel's return. To influence the investment strategy or perform the valuation, you will use data analysis (ROI, NPV, etc.) and other advanced analytics to make business recommendations. In addition, in this role also include ensuring the organization to be accountable for quarterly spending and headcount POR targets, preparing key budget reports, and partnering with Malaysia COE team to explain any variances to budget. This role requires the individual to proactively drive accountability and be able to manage multiple and competing tasks and priorities at the same time. Qualifications - Prior Finance experience is required, and prior FPnA experience is an advantage. Experience in high-touch support of sale and marketing organization is a plus. - Org savvy, excellent communication, stakeholder management, influencing and problem-solving skills. Demonstrated action orientation in using creative approaches, utilizing tools, peers, and political savvy to overcome roadblocks. - Ability to look beyond proposed actions to identify better alternatives in complex environments, reasonably detailed-oriented yet able to step back to up-level the details to a holistic business-impact picture for management, have system aptitude, and have demonstrated a high tolerance to ambiguity and possibility thinking, as the role requires them to navigate through many different potential Risk and Controls initiatives and to identify those that are the highest risk and the highest value add to the organization. - MBA, or equivalent degree in Finance, Business, Management and more than 10 years of related practical experience. This role is a Position of Trust. Should you accept this position, you must consent to and pass an extended Background Investigation that includes subject to country law, extended education, consumer credit and bankruptcy history, SEC sanctions, and additional criminal and civil checks. For internals, this investigation may or may not be completed prior to starting the position.
Posted 2 days ago
3.0 - 7.0 years
4 - 7 Lacs
Mumbai, Maharashtra, India
On-site
You could be the right candidate if you Have atleast 10 years of total experience in health insurance functions and 3-5 years experience in Health Claims insurance is required. Have end-to-end knowledge of health insurance products, operations processes, and technology systems. Can understand high-level processes and can convert them into detailed business requirement documents. Have a proven track record of end-to-end implementation and business outcome delivery of significant insurance systems. an make informed decisions, swiftly and are adept at creative problem solving; have good judgment and analytical skills Have excellent verbal and written communication skills and strong negotiation skills. Thrive in environments that celebrate co-creation and collaboration. Have high resilience - can manage yourself, your teams and your peers when faced with ambiguity or failure This could be the gig for you if you Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your team s contribution output while thinking wing-to-wing across the organization. Have strong clinical knowledge and clinical decision-making skills Have built best-in-class processes from scratch
Posted 3 days ago
5.0 - 10.0 years
4 - 6 Lacs
Mumbai, Maharashtra, India
On-site
You could be the right candidate if you Minimum of 5 years of experience in customer communication or customer service, preferably in the health insurance industry. Excellent written and verbal communication skills. Proficiency in using customer relationship management (CRM) software and customer communication platforms like CleverTap and MoEngage. Ability to analyze data and generate actionable insights. Strong problem-solving skills and attention to detail. Thrive in environments that celebrate co-creation and collaboration. Have high resilience - can manage yourself, your teams and your peers when faced with ambiguity or failure Preferably master s degree in marketing or relevant field.
Posted 3 days ago
11.0 - 15.0 years
11 - 15 Lacs
Mumbai, Maharashtra, India
On-site
Position Purpose BNPParibas ISPL is seeking a proactive and creative team player to work as an Manager of the team. The ideal candidate for this position will possess strong know how of the process and act as an effective back-up to his/her supervisor. The position will work closely with the Fund Accounting team to keep them motivated and devise continuous ways to improve the process. Responsibilities Direct Responsibilities Service Delivery: Need to be a SME (Subject Matter Expert) of the process with complete knowledge & understanding of NAV Calculation Processing & Review across variety of funds & instruments types.Ensure NAV calculations are produced in a timely manner as per SLA. Completeness of NAV packs includes accurate report generation, timely delivery of reports, scanning & archiving.Ensure all reconciliation breaks in TA, Cash & Stock are validated and justified for each calculated NAV.Ensuring the KPI's are kept in Green at all times.Preparation of Key/Standard Operating Procedures for each process migrated to Chennai.Consistently evaluate the documented procedures to ensure they are complete, accurate and up to date.Prioritize the work and conduct investigation with due diligence on all the discrepancies.Carry out other ad-hoc duties may arise from time to time, mainly on month ends & year ends.Ensure review of critical queries before sent. Where issues/errors arise ensure detailed analysis of issues and clear understanding is gained before responding to client, spoke or other parties.Ensure that the Reports are thoroughly reviewed and most updated information is provided.Should assist supervisors in preparing & reviewing reports. Financial: Adhere to Quality of 100% while producing & reviewing NAVs.Ensure there is NO Financial impact/loss to the organization. People: Updating required colleagues adequately on any changes/new events impacting BAU. Should be proactively escalating any relevant issues to Manager.Identifying the staff training requirement & ensure all the necessary training has been provided to the team members to perform the relevant tasks.Participating in Daily Team huddles, Weekly Team meetings.Develop SMEs and ensure that, the Back-up management tool is in place for all the team members. Risk Management: Enforce 100% compliance of ISAE3402. Carry out sample testing on daily basis & document the results.Ensure procedures are in place to effectively deal with exceptions and that they are reviewed, researched, documented and resolved in a timely manner.Identify the manual steps, process efficiencies & developments, by providing practical ideas on areas of improvements & work towards its automation.Ensure to minimize the unplanned leaves, especially during business critical days, like month end, rollover days and migration of new funds. Technical & Behavioral Competencies Ability to communicate to others in a clear, articulate fashion.Good team player skillsGood written and oral communication skills.Good listening and questioning ability. -Be able to express ideas effectively in individual and group situations Ability to plan work ahead and to prioritize workload.Ability to work in an organized manner. -Must have an attention to detail Generate creative solutions to problems.Always looks for ways to improve services and processes.Be able to adapt to markets and clients evolution.Monitor the respective group mail box and respond quickly to the queries.Adhere to timeliness and quality as stated in SLA.Ensure there is NO Financial impact/loss to the organization.Ensure ISAE 3402 checks are understood and followed. 100% compliance is must for all NAV packs.Act as a back-up in the absence of other team members.Assist supervisor in resource planning and BAU planning.Continuously strive to improve the process and bring efficiency in the chain Department BC Correspondents Acts on behalf of, and by delegation of Department head who remain fully responsible for the department BC Plans.Responsible for designing, maintaining and organising BCM documentations (BIA, BC Plan, Call Tree list etc.) and testing of BC Plans and solutions (BCP testing, Call tree testing, participation in various level BCP & DR testing)Provide business data for analysis, design and testing stages of BC PlanAlerting the BCM team of any business continuity incident with potential impact to businessOrganizing an appropriate business response for your department upon confirmed crisis scenario by mobilizing the recovery teams and communicating relevant instructions, and providing regular status updates on business recovery to the BC Manager Specific Qualifications Accounting/Commerce Minimum of 10+ years of experience in Fund Accounting Skills Referential BehaviouralSkills : Attention to detail / rigor Ability to collaborate / Teamwork Decision Making Client focused Transversal Skills: Ability to understand, explain and support change Ability to develop and adapt a process Analytical Ability Ability to inspire others & generate people's commitmen
Posted 4 days ago
4.0 - 9.0 years
4 - 7 Lacs
Bengaluru, Karnataka, India
On-site
Skills & Requirements Minimum 3+ years of working experience with implementation of Workday Adaptive (Workforce) Planning solutions or in a similar role. In-depth knowledge of Workday Adaptive solution, preferably with relevant Workday certifications/ accreditations, and hands-on experience in implementing and optimizing Workday Adaptive from Design to Deploy . Working knowledge of overall Workday solution and capabilities, with hands-on experience of leveraging Workday HCM and PRISM to establish relevant data models to support Workforce planning integration with 3rd party data sources. Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions and communicating complex technical concepts to both technical and non-technical audience. Excellent problem-solving abilities and analytical thinking, to proactively assess and resolve day-to-day issues, and independently drive initiatives to improve Workday Solution and services. Excellent communication and interpersonal skills, with the ability to effectively engage with team and stakeholders at all levels and across geographies and cultures. A commitment to continuous learning and driving improvement. Workday certification(s) in relevant modules is preferred, but not mandatory.
Posted 5 days ago
4.0 - 9.0 years
4 - 7 Lacs
Hyderabad, Telangana, India
On-site
Skills & Requirements Minimum 3+ years of working experience with implementation of Workday Adaptive (Workforce) Planning solutions or in a similar role. In-depth knowledge of Workday Adaptive solution, preferably with relevant Workday certifications/ accreditations, and hands-on experience in implementing and optimizing Workday Adaptive from Design to Deploy . Working knowledge of overall Workday solution and capabilities, with hands-on experience of leveraging Workday HCM and PRISM to establish relevant data models to support Workforce planning integration with 3rd party data sources. Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions and communicating complex technical concepts to both technical and non-technical audience. Excellent problem-solving abilities and analytical thinking, to proactively assess and resolve day-to-day issues, and independently drive initiatives to improve Workday Solution and services. Excellent communication and interpersonal skills, with the ability to effectively engage with team and stakeholders at all levels and across geographies and cultures. A commitment to continuous learning and driving improvement. Workday certification(s) in relevant modules is preferred, but not mandatory.
Posted 5 days ago
4.0 - 9.0 years
4 - 7 Lacs
Delhi, India
On-site
Skills & Requirements Minimum 3+ years of working experience with implementation of Workday Adaptive (Workforce) Planning solutions or in a similar role. In-depth knowledge of Workday Adaptive solution, preferably with relevant Workday certifications/ accreditations, and hands-on experience in implementing and optimizing Workday Adaptive from Design to Deploy . Working knowledge of overall Workday solution and capabilities, with hands-on experience of leveraging Workday HCM and PRISM to establish relevant data models to support Workforce planning integration with 3rd party data sources. Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions and communicating complex technical concepts to both technical and non-technical audience. Excellent problem-solving abilities and analytical thinking, to proactively assess and resolve day-to-day issues, and independently drive initiatives to improve Workday Solution and services. Excellent communication and interpersonal skills, with the ability to effectively engage with team and stakeholders at all levels and across geographies and cultures. A commitment to continuous learning and driving improvement. Workday certification(s) in relevant modules is preferred, but not mandatory.
Posted 5 days ago
4.0 - 9.0 years
4 - 9 Lacs
Agartala, Tripura, India
On-site
Job description Key Responsibilities: Lead and manage store staff, including recruitment, training, and performance management. Develop strategies to drive sales and achieve targets, including upselling and cross-selling. Create and maintain a customer-friendly store environment, ensuring high levels of customer satisfaction. Manage inventory, ordering stock, and ensuring product availability.
Posted 1 week ago
5.0 - 12.0 years
3 - 8 Lacs
Delhi, India
On-site
SALES AND SERVICE OBJECTIVES Maximize sales performance to achieve given revenue targets of the branch and zone through liability products [Current /Savings /Term deposits], wealth management products and asset related products(secured, unsecured) Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions. Provide support for new product launches, and champion new sales initiatives Collaborate with Segment to facilitate up- streaming of customers Ensure employees are adequately trained on all products/ processes and services facilitating first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure PFM, teller and service managers productivity are at optimum levels He/She is aware of bank's Mis-selling & Sales Policies and ensure adherence all the times. OPERATIONS AND COMPLIANCE Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated Ensure timely and accuratesubmission of all returns both internal and statutory for sales and service Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars REVENUE AND COST MANAGEMENT Lead revenue generation and profitable growth by focusing on: Improved deposit mix comprising Current and Savings accounts Waiver Tracking and Management Non-funds based income Ensure costs are managed within budgets CHANGE MANAGEMENT Implement change initiatives in the areas of branch space rationalization/ optimization, transaction migration, systems implementation, process Re-engineering and premises reconfiguration PEOPLE MANAGEMENT Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline. Develop and build talents within branch through optimal resourcing, capacity planning, succession planning and engagements Achieve high employee engagement and satisfaction. Retain talent, check attrition Identify and address training and development needs of staff on an on-going basis SEGMENT OWNERSHIP Implement all segment/ product initiatives in the catchment (PRB/ NR/ SME/ Mortgages) Jointly own the delivery of segment / product (PRB/ NR/ SME / Mortgages) objectives with the segment OTHERS Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention and ensure compliance thereto. Any suspicious transaction must immediately be reported as per guidelines Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner; Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner. SKILLS AND EXPERIENCE Diligent & Punctual Banking Knowledge Team Management Strong communication skills Customer orientation and sales focus Good interpersonal skills QUALIFICATIONS Graduate/ Post Graduate At least 7-8 years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable. Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking Customer Orientation and Business Focus. COMPETENCIES Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset
Posted 1 week ago
10.0 - 16.0 years
4 - 8 Lacs
Mumbai, Maharashtra, India
On-site
Key Responsibilities: Knowledge of the Overall Real Estate Purchase Procedures: Guide and oversee the procurement team in navigating real estate purchase procedures, ensuring compliance with legal and regulatory requirements. Collaborate with legal and finance departments to facilitate smooth transaction processes. Knowledge of the Latest Rates of Civil Items: Monitor and analyze market trends and rates for civil items essential for construction and real estate projects. Utilize this knowledge to negotiate competitive pricing and cost-effective solutions for procurement activities. Network of Good Vendors and Suppliers: Develop and maintain strong relationships with a network of reliable vendors and suppliers. Source high-quality materials and services at competitive prices to support project timelines and budget goals. Team Management: Lead and mentor a team of procurement professionals, providing guidance and direction in procurement strategies and operations. Foster a collaborative and productive work environment, ensuring effective communication and teamwork. Strategic Planning and Execution: Develop procurement strategies aligned with company goals and objectives. Implement efficient procurement processes to streamline operations and improve procurement cycle times. Cost Management and Optimization: Optimize procurement costs while maintaining high standards of quality and service delivery. Monitor procurement budgets, expenditures, and forecasts to achieve cost-saving initiatives. Qualifications: Bachelor's degree in Business Administration, Supply Chain Management, or a related field. Master's degree preferred. Proven experience (X years) in a senior procurement role within the real estate or construction industry, with demonstrated knowledge of real estate purchase procedures and civil item rates. Strong network of vendors and suppliers in the construction sector. Excellent negotiation, contract management, and relationship-building skills. Leadership experience with the ability to manage and motivate a team effectively. Strategic thinker with analytical and problem-solving abilities. Proficiency in procurement software and tools.
Posted 1 week ago
6.0 - 10.0 years
1 - 16 Lacs
Mumbai, Maharashtra, India
On-site
About the Role: We are looking for an experienced Director to lead the ServiceNow practice in the ET&P (Enterprise Transformation and Planning) domain. In this role, you will be responsible for driving the strategic direction and execution of ServiceNow solutions for our clients. You will oversee the delivery of end-to-end solutions leveraging the ServiceNow platform, ensuring high-quality implementation, continuous improvement, and successful adoption of ServiceNow within the enterprise environment. As a ServiceNow Director , you will lead a team of consultants, developers, and architects, collaborate with senior stakeholders, and drive innovation to optimize IT operations, workflows, and service management processes. This is a leadership role that requires deep expertise in ServiceNow , strong business acumen, and the ability to deliver complex solutions in a fast-paced, client-driven environment. Key Responsibilities: Leadership and Strategy: Lead and define the strategy for ServiceNow services within the organization. Work closely with senior leadership to align ServiceNow initiatives with overall business goals, ensuring value-driven outcomes for clients. Solution Design & Delivery: Oversee the design, development, and deployment of ServiceNow solutions across different modules such as ITSM (IT Service Management) , ITOM (IT Operations Management) , HR Service Delivery , Security Operations , Governance, Risk & Compliance (GRC) , etc. Ensure successful delivery from concept to implementation. Client Engagement: Build and maintain strong relationships with key clients, understanding their business challenges and translating those into ServiceNow solutions that deliver business value. Serve as a trusted advisor, providing thought leadership and guidance on ServiceNow best practices. Team Management & Development: Manage and mentor a team of ServiceNow professionals, including consultants, architects, and developers. Foster a culture of continuous learning and professional growth within the team. Operational Excellence: Ensure operational excellence in the delivery of ServiceNow services, focusing on quality assurance, project governance, risk management, and adherence to timelines and budgets. Innovation & Optimization: Drive the adoption of new ServiceNow features, modules, and industry best practices. Identify opportunities for process improvement and automation across IT and business functions, leveraging the full potential of the ServiceNow platform. Sales & Business Development: Collaborate with the sales team to identify new business opportunities and develop proposals for ServiceNow implementations. Assist in business development activities, including pre-sales support, proposal development, and client presentations. Financial Management: Manage the financial performance of the ServiceNow practice, ensuring the successful delivery of projects within budget and on schedule. Oversee resource allocation and project profitability. Skills & Qualifications: Experience: 10+ years of experience in ServiceNow implementation and consulting, with at least 5 years in a leadership role. Extensive experience in delivering ServiceNow solutions across multiple modules. ServiceNow Expertise: Deep knowledge of the ServiceNow platform, including configuration, customization, integration, and implementation across various modules like ITSM , ITOM , HRSD , GRC , SecOps , etc. Leadership: Proven leadership experience in managing and mentoring teams of technical consultants and architects. Ability to inspire and motivate teams to achieve outstanding results. Client Relationship Management: Strong experience in managing client relationships, understanding business needs, and translating them into technical solutions. Ability to engage with senior executives and stakeholders. Business Acumen: Strong understanding of business processes, IT operations, and digital transformation initiatives. Ability to align ServiceNow solutions with clients business objectives and outcomes. Project Management: Excellent project management skills with experience in delivering complex, large-scale IT projects on time and within budget. Knowledge of project management methodologies such as Agile , Waterfall , or DevOps . Sales & Business Development: Experience in pre-sales activities, including RFP responses, proposal development, and client presentations. Ability to identify and capitalize on business opportunities. Certifications: ServiceNow certifications such as Certified System Administrator (CSA) , Certified Implementation Specialist (CIS) , or Certified Application Developer (CAD) are highly desirable. Education: A Bachelor's or Master's degree in Computer Science , Information Technology , Engineering , or a related field. MBA or relevant business qualifications are a plus.
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Hi , Are you eager to make a huge impact on Amazon's product testing operations Are you an energetic person ready to work with Amazon's latest devices and improve the end user experience through effective test management and process improvements! Amazon's Device Associate team is looking for a dynamic and talented Operations Manager for managing device testing teams. Core Responsibilities Would manage DAs and SMEs, and will report to the Ops Manager. A Ops managershould have ability to mentor/coach DA's/SMEs and ensure test case execution process is managed well. Will be the point of contact for the DAs, SMEs and QAEs for clarification queries/project execution/work allocation. A Ops manager will also be required to look at optimizations in the processes followed and bring about improvement in quality / productivity. In addition to managing process improvements and work allocation, and will also manage daily floor operations, create reports, review operator / DA performance on regular intervals and also ensure productivity & quality deliverables are met. A Ops manager will also be responsible for performance management of all the DA's & Auditor's reporting in to him/her. Note: This job will involve rotational shift. The shift time can vary based on business requirement. Basic Qualifications 2+ years of team management experience Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc. Experience using data to influence business decisions Experience an operations, project or program Manager directly managing and developing front-line managers Preferred Qualifications Experience in quality assurance/testing/mobile industry/internet of things (IoT) Experience managing project delivery
Posted 2 weeks ago
7.0 - 11.0 years
7 - 11 Lacs
Hyderabad, Telangana, India
On-site
About the job Description Amazon is looking for a leaders to expand Global Tax Platform that powers billions of dollars of accurate payments across multiple lines of business worldwide Amazon is seeking a rock star Software Development Manager who will own and shape the future of our Fintech Tax Technology delivery capabilities to process withholding taxes applicable on invoices and making related payments, provide financial data integration and process global withholding tax requirements across Amazon. Can you work at the scale of the biggest Internet companies The solutions that you will deploy must scale to accommodate rapid processing and integration with large enterprise customers. However, to add to the challenge, the solutions must also support integration with highly scaled systems. Are you ready to create best in class taxation systems to expand one of the world's largest e-commerce engines If so, come be a member of Amazon's Fintech Tax Technology team. Fintech Tax Tech builds software systems that ensure compliance for Amazon's global businesses and its subsidiaries and makes it easy for millions of Amazon vendors including publishers, app developers, game developers, marketplace sellers, associates and others to comply for hundreds of billions of dollars in transactions. The software platform is among the largest in the world by volume and complexity handling billions of dollars of payments. Much of our work enables Amazon's new market or business model launches and happens as part of these enterprise programs. We partner integrally with the CFO organization worldwide, including the central finance functions and line of business leadership. We're constantly looking for opportunities to expand capabilities in new geographies and new lines of business. Is your next project defining a world class Internet service With us, you will be building cutting-edge applications and services in an environment of highly distributed systems used by Amazon Tax teams. Your innovation will provide new functionality for millions of vendors/payees globally with a goal of making it easy to comply with tax regulations. Do you want to define the future of Internet commerce Are you a top-notch software engineer with a creative flare, strong problem-solving skills, the drive to build and ship products often, a solid computer science foundation, and the desire to build Amazon's next generation Internet-facing technology Come talk with us about joining our team to help our tax teams serve customers better as we expand our capabilities in new geographies and newer lines of business. Are you up for overcoming challenges in an highly entrepreneurial environment Enabling Amazon's explosive growth requires top talent in our Fintech Tax Technology organization. We are seeking Software Development Managers who will drive next generation architectural and design choices, invent new features, develop distributed services, keep financial data secure, and build a scalable, service-oriented and performance oriented platform for our customers. A successful candidate will be a role model to set an example for building strong and highly-effective teams you can trust, delegate decisions and tasks to others in your organisation, work collaboratively with your stakeholders, build process that drive accountability. As you charter unchartered areas, you embrace ambiguity to innovate with bold bets to drive business growth. You continually solve problems at their root, stepping back to understand the broader context aligning your team's work, goals and priorities with Amazon's business objectives. You will build flexible systems and processes without over-engineering and choose simple, straightforward solutions over more complex ones. We are seeking someone who has strong technical, project and people skills with a can-do attitude and a focus on delivering high quality software. We move at a fast pace and deliver software iteratively using agile best practices and the latest technologies. We have a team culture that encourages innovation and we expect engineers and management alike to take a high level of ownership for the product vision, technical architecture and project delivery. Join our development team to work hard, have fun and make history. You will join a highly technical and entrepreneurial culture defining and building a taxation experience to complement Amazon's world-class eCommerce domains. Amazon is a premier place to build, deploy and operate internet-scale services. Basic Qualifications 7+ years of engineering experience 3+ years of engineering team management experience 8+ years of leading the definition and development of multi tier web services experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with product or program management teams Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems Preferred Qualifications Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ
Posted 2 weeks ago
1.0 - 3.0 years
5 - 9 Lacs
Kolkata, West Bengal, India
On-site
Summary of Responsibilities Concession Abuse Prevention (CAP) works to identify and eliminate concession abuse while preserving customer trust. If you are passionate about driving process improvement and motivating and spearheading a team of focused, customer-obsessed associates, all while identifying systemic issues and implementing solutions to exciting problems, we have the career youre looking for! A Team Manager sets the vision and culture of their teams by handling individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction, by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels. Key responsibilities include: People Management: Leading and developing a team of 20-30 associates; responsible for the overall direction, performance management, coordination and evaluation of the team. Actively participate in and drive the continuous improvement culture through kaizen and lean projects. Identifying and eliminating barriers to accuracy, productivity, and quality. Carrying out supervisory responsibilities in accordance with Amazons policies and procedures; additional responsibilities include interviewing, training and motivating employees; planning, assigning and directing work; rewarding and disciplining employees; and effective conflict resolution. Mentoring and act as a resource to new managers and expedite their learning curve also devise action plan to develop and groom associates into future CS Managers Leading Site Level initiatives, primary owner of functional responsibilities that impact overall site like Performance Related Pay, transportation etc. and may require interface with other sites in network Communicating policies to associates and become the primary information source for staff; following-up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Expected to be 2nd in line to the Operations managers and at times might be required to perform delegated duties of operations managers Develop and Achieve performance goals and objectives in line with the network wide vision and goals Business/Operations Management: Identifying customer impacting issues, working out and implementing solutions and process improvements to increase customer satisfaction rate. Assist in developing and implementing training programs to improve the quality and productivity of the team. Drive process improvements to enhance the operational efficiency of the site. Understanding and effectively utilizing resources provided by internal systems, departments, policies, and procedures. Developing and achieving performance goals and objectives in line with the network wide vision and goals. Focus on management of SLA, quality and customer experience Trouble shooter in case of issues relating to process affecting the SLAs Develop and Achieve performance goals and objectives in line with the network wide vision and goals Knowledge & Skills Required Demonstrated ability to build, develop, direct, and manage a group of people Ability to support Business and provide solutions to customer pain points Ability to handle complex and ambiguous scenarios Ability to organize, prioritize and schedule work assignments Ability to make administrative and procedural decisions Proven ability to manage reporting and analysis Demonstrated passion for delivering a positive customer experience, and maintain composure in difficult situations Ability to effectively and efficiently complete difficult goals or assignments Can adapt well to changing circumstances, direction, and strategy Strong interpersonal and communication skills Confident in using Microsoft Package (especially Excel) Fluent English skills are required for this role Direct experience in Contact Center Operations (Customer Service, Sales, or Collections) Exceptional skills in data manipulation and analysis Preferred Project Management & knowledge of Six Sigma/Lean Processes Position Qualifications Bachelors degree, MBA is a plus 3 plus years experience with Customer service would be an added advantage Advanced computer skills using a variety of programs highly desired 24/7/365 availability, including willingness to work on weekends, and outside of the standard work day Applicant needs to be in People Management role
Posted 2 weeks ago
2.0 - 5.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
1.Participate in Toolbox Talks conducted by FAT (Factory Acceptance Test) Leads at the start of shift and understand daily tasks and special requirement for the orders planned for the day. 2.Daily supervision to ensure compliance of WIS (Work instruction sheet) and HIRA (Hazard identification and Risk Assessment) guidelines for testing during FRT (Factory Routine Test) and FAT. 3.Ensure compliance to PTW (Permit To Work) for switching ON power supply trolley. 4.Actively intervene to Identify Unsafe Act and Unsafe Conditions during testing. 5.Calibration, maintenance and upgradation of testing equipment. 6.Ensure all trolleys and equipment used in testing area are in good working condition. 7.Ensure compliance to EHS points on shopfloor as per guidelines. 8.Support in addressing technical queries of technicians with the help of FAT Leads. 9.Strive to instill culture of safe working practices in testing team. 10.Support in developing testing skills of testing team. 11.Sound knowledge - IEC, IS of Routine testing of MV switchgear panels. 12.Participation in Internal and external EHS and other audits. 13.Provide Product and Process training to testing engineers. 14.Daily monitoring of planned testing activities. 15.Handling of subordinate s topics like attendance, expense claim, daily output, behavior etc. 16.Ensure readiness of the panels before factory routine test. 17.KPI - Maintain records of process documents like PTW, UA/UC, calibration and maintenance of test trolleys. 18.Communicate feedback and lessons learnt to Assembly & Testing engineers. 19.Identify and drive Digitalization topics within area of responsibility to enhance and optimize the processes. Qualification: 1.Degree Electrical Engineer with 6 to 8 years of experience or Diploma Electrical Engineer with 8 to 10 years of experience MV panel testing of AIS switchgear Products. 2.Preference for Electrical Safety Diploma. 3.Exposure to Field services or commissioning activities at sites will be an added advantage. Skills: 1.Must have excellent verbal, written communication, and presentation skills to communicate technical information within Siemens. 2.Competent with Microsoft Office suite (Excel, Word, PowerPoint, etc.) 3.Good understanding required about EHS guideline to be followed during electrical / mechanical testing. 4.Must exhibit a high level of motivation and energetic approach to job duties and team management.
Posted 2 weeks ago
5.0 - 10.0 years
5 - 9 Lacs
Remote, , India
On-site
Skills & Experience Required Technical/Management Skills 5+ years of progressive experience with supporting Exchange Online and Microsoft O365 Practical experience of Azure AD and Client connect. Practical experience with Exchange hybrid and Office 365 Thorough understanding and experience of email systems and enterprise infrastructures Extensive PowerShell expertise Understand change management and be able to manage and mitigate project risk. Have experience working as part of a project team and understand project structure
Posted 2 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Hyderabad, Telangana, India
On-site
Roles and Responsibilities : To provide administrative support to the Facilities Management team . To ensure timely and accurate completion FM reports. Be accessible for escalation of all FM related issues . Oversee the Helpdesk work process which include closure & TT. Provide management advice to Helpdesk operators for escalated issues and keep track of recurrent issues and provide solution so that the same should not repeated. Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift Oversee the Mailroom process Capture and document information on cost savings and provide reports whenever required Take rounds of the areas within the campus ensure that they are maintained to its higher standard of spoken inside the building the for housekeeping and upkeep. Oversee the Housekeeping Services. Keep tracker of the overall service delivery assessment of HK vendor. Ensure Coordination meetings with vendor for resolution of service issues. Ensure that the quality and quantity of the food supplies are meeting the requirements. When the food supplies run out, escalate the matter to the caterers management immediately and make swift alternate arrangements. In such a scenario communicate with the users and provide alternate solutions and appease them. Overall coordination with all service providing vendors. Take rounds of the spaces with in the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc and initiate immediate rectification actions Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division. what we are looking for: Operational Risk Management Update and implement Emergency Response plan; drills etc as required After office hours Facilities assistance response Operational Audits and Compliance. Escalation of Incidents/Problems Performance objectives Meet or exceed best practice improvising of services through contracts Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager. Effective management of the team. Overall client satisfaction by achieving SLA targets. Timely resolution of helpdesk complaints. Effective team coordination of direct and vendor staff for efficient service delivery Key skills Will have responsibility for the management of a wide range of issues. Managing, day-to-day operations. Relieving Facility Managers on his Leave days. Will be highly familiar with the service structure, including responses to requests for assistance on Facilities Management issues from Client staff and arrangements pertaining to all operating expenditures. Well-groomed and presentable all the time. Good communication Skills
Posted 1 month ago
13.0 - 15.0 years
14 - 18 Lacs
Pune, Maharashtra, India
On-site
Key Responsibilities: Team Management: Lead the payroll team, ensuring smooth and efficient operations. Review the work of team members, ensuring quality and accuracy. Provide training and guidance to existing and new employees. Allocate resources and manage workload distribution within the team. Plan and monitor the team's activities to meet payroll deadlines and objectives. Reporting & Analysis: Prepare and analyze reports in Excel, such as CTC Reconciliation, variance analysis, etc. Develop and monitor key metrics for the payroll process, ensuring performance standards are met. Ensure accurate payroll data reporting and timely submissions. Client Liaison: Act as the point of contact for clients regarding payroll-related matters. Handle client queries and ensure high levels of customer satisfaction. Work closely with clients to understand their needs and deliver efficient payroll solutions. Process Improvement: Identify areas for improvement in the payroll process and implement corrective measures. Streamline and optimize payroll workflows to increase efficiency. Secondary Responsibilities: Demonstrate proficiency in basic MS Office applications, especially Excel. Maintain effective communication with team members and clients, primarily through email (preferably MS Outlook). Manage allocation of routine work among team members. Assist in client management and support as needed. Core Competencies: Service Orientation: Understanding internal and external customer needs, with a commitment to meeting evolving requirements. Result Orientation: Direct efforts towards developing and implementing actionable plans to meet business objectives, with a sense of urgency. Initiative: Proactively address challenges and seek solutions to improve operations. Professionalism: Demonstrates integrity, ethics, and deep knowledge of payroll functions and processes. Cooperation: Ensures collaboration with team members to achieve business objectives, demonstrating joint ownership of tasks. Communication/Feedback: Actively engages in providing and receiving feedback to enhance team performance and meet business goals. Desired Skills and Qualifications: Education: A degree in business, human resources, finance, or a related field. Experience: Proven experience in payroll management with team leadership experience. Technical Skills: Strong proficiency in MS Excel (including advanced functions), and a basic understanding of MS Office applications. Communication Skills: Excellent written and verbal communication skills for internal and client-facing interactions. Team Management: Ability to manage and motivate a team, allocate resources, and ensure team effectiveness.
Posted 1 month ago
5.0 - 8.0 years
5 - 10 Lacs
Hosur, Tamil Nadu, India
On-site
Role- Team Leader Job Description : Set clear team goals. Delegate tasks and set deadlines. Oversee day-to-day operation. Monitor team performance & report on metrics. Motivate team members. Suggest & organize team building activities. Control Team attrition. Responsible for Targets to be met. Candidate Profile : Minimum 2 years in Sales/Collection with Call Centre/BPO experience. Sales experience in Credit cards/NBFC/Telecom industry are preferable with excellent team handling capabilities. Must motive the team & achieve the target. Excellent Communication & Convincing Skills.
Posted 1 month ago
5.0 - 8.0 years
5 - 10 Lacs
Kolkata, West Bengal, India
On-site
Role- Team Leader Job Description : Set clear team goals. Delegate tasks and set deadlines. Oversee day-to-day operation. Monitor team performance & report on metrics. Motivate team members. Suggest & organize team building activities. Control Team attrition. Responsible for Targets to be met. Candidate Profile : Minimum 2 years in Sales/Collection with Call Centre/BPO experience. Sales experience in Credit cards/NBFC/Telecom industry are preferable with excellent team handling capabilities. Must motive the team & achieve the target. Excellent Communication & Convincing Skills.
Posted 1 month ago
2.0 - 4.0 years
2 - 4 Lacs
Chennai, Tamil Nadu, India
On-site
Designation : Trainer cum Quality Education : Any Graduate Shift Timings : Day Shift Job Description : To educate them on KYC & how to handle calls. Making mock calls followed by call audits & observation. Engage the team & batch in various training activities. Training the batches in complete process cycle and give them product know with sales training. Candidate Profile : Should be able to train employees, must have leadership skills excellent command over the language. Must be good in preparation of training modules, presentation & reports. Must possess strong knowledge in banking financial products. Candidates with minimum 2 years of strong experience in Product/Sales training, preferably from BPO/Call centre background. Most preferable for multilingual languages.
Posted 1 month ago
5.0 - 8.0 years
5 - 10 Lacs
Chennai, Tamil Nadu, India
On-site
Role- Team Leader Job Description : Set clear team goals. Delegate tasks and set deadlines. Oversee day-to-day operation. Monitor team performance & report on metrics. Motivate team members. Suggest & organize team building activities. Control Team attrition. Responsible for Targets to be met. Candidate Profile : Minimum 2 years in Sales/Collection with Call Centre/BPO experience. Sales experience in Credit cards/NBFC/Telecom industry are preferable with excellent team handling capabilities. Must motive the team & achieve the target. Excellent Communication & Convincing Skills.
Posted 1 month ago
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