50804 Team Management Jobs - Page 6

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to define, architect and lead delivery of machine learning and AI solutions Do 1. Demand generation through support in Solution development a. Support Go-To-Market strategy i. Collaborate with sales, pre-sales &consulting team to assist in creating solutions and propositions for proactive demand generation ii. Contribute to development solutions, proof of concepts aligned to key offerings to enable solution led sales b. Collaborate with different colleges and institutes for recruitment, joint research initiatives and provide data science courses 2. Revenue generation through Building & operationalizing Machine Learning, Deep Learning solutions a. Devel...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role Purpose The purpose of the role is to understand the customer needs and develop specific products to solve their problems and support delivery managers in client servicing Do Understand the stated and unstated needs of the customer to develop the product Deeply understand the client requirements by interacting with them Coordinate with the pre-sales team to understand the RFP details Post client interaction, draft and document user stories along with the business analysts Analyze the business/ process problem of the client and find loopholes to provide relevant solutions Identify the opportunities of automation, process improvement to cut cost, time manpower etc at the clients end Ident...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per busin...

Role Purpose The purpose of the role is to define, architect and lead delivery of machine learning and AI solutions Do 1. Demand generation through support in Solution development a. Support Go-To-Market strategy i. Collaborate with sales, pre-sales &consulting team to assist in creating solutions and propositions for proactive demand generation ii. Contribute to development solutions, proof of concepts aligned to key offerings to enable solution led sales b. Collaborate with different colleges and institutes for recruitment, joint research initiatives and provide data science courses 2. Revenue generation through Building & operationalizing Machine Learning, Deep Learning solutions a. Devel...

Industry: Cold Chain / Reefer Containers / HVAC / Logistics Job Descriptions We are expanding our Technical & Operations team and seeking professionals with a strong refrigeration background especially those experienced in reefer container systems (Daikin, Carrier, Thermo King). The role will be customized to your experience level , from on-ground technical operations to regional service management. Key Responsibilities 1. Reefer Maintenance & Operations Oversee container readiness , preventive maintenance, and repair of reefer units . Conduct diagnostics and troubleshooting of refrigeration systems (mechanical and electrical). Coordinate with service vendors and OEMs for parts, warranty, an...

Role Overview: Were looking for a seasoned Hands-on Technologist with expertise in Java + Microservices , Big Data + Python , or UI Technologies . This role blends deep technical involvement with leadership responsibilities, ideal for someone who enjoys coding while driving architectural decisions and managing high-performing teams. Key Responsibilities: Contribute to development with 40% hands-on coding . Lead solution design, architecture , and technical strategy . Manage and mentor two agile teams/pods . Oversee effort estimation, budgeting , and resource planning . Handle stakeholder communication , escalation , and risk management . Ensure code quality , technical excellence , and deliv...

Role & responsibilities Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Lead a team of 25 - 30 certified coders. Maintains staff by orien...

Sales Director Indian Degrees Business | MSM Unify Location: Gurugram Organization: MSM Unify About MSM Unify MSM Unify is a global education marketplace connecting students, agents, and universities to simplify access to quality education. We collaborate with UGC-approved universities to offer undergraduate, postgraduate, MBA, and online/blended degree programs. Role Overview We are seeking a dynamic and results-driven Sales Director Indian Degrees Business to lead and scale our domestic higher education vertical. The ideal candidate will have a proven sales leadership record, strong industry network, and experience in building and managing high-performance teams and strategic partnerships....

Role & responsibilities 1. IT Strategy & Planning Develop and implement IT strategies aligned with business goals. Lead digital transformation initiatives and innovation programs. Identify emerging technologies and assess their business impact. 2. IT Operations & Infrastructure Oversee IT infrastructure, network security, and cloud solutions. Ensure uptime, performance, and scalability of IT systems. Manage IT budgets, resources, and vendor relationships. 3. Cybersecurity & Risk Management Develop and enforce IT security policies and compliance. Implement data protection measures and disaster recovery plans. Conduct regular security audits and risk assessments. 4. Software Development & Impl...

Role & responsibilities: Shift Manager / Assistant Restaurant Manager at Subway overseeing the daily operations of the restaurant to ensure efficient and high-quality service. This role involves supervising and supporting the restaurant team, maintaining cleanliness and hygiene standards, and contributing to the achievement of sales and customer service goals. Profit and Loss management by following cash control/security procedures, maintaining inventory, managing labour, reviewing financial reports, and taking appropriate actions. Restaurant Manager is the in charge of a designated restaurant. Responsible for controlling day-to-day operations by scheduling labor, ordering food supplies and ...

Duties and Responsibilities FOS Management:- Recruit, train and motivate the team- Manage the FOS productivity Distribution development:-Distribution mapping by category & manufacturer.-Build distribution for the business.-Initiating and developing relationships with key decision makers in the relationships managed for business development. Distribution management:-Ensure proper distribution coverage through proper FOS mapping.-Manage channel relationships. - Drive sales numbers & retailer payment recon. - Work with partner on Sales promotion ideas and execution to drive sales.-Ensure process rigor and controllership.-Visibility @ point of sale Required Qualifications and Experience : Should...

L1/ L2 Monitoring and Incident Management Candidate should have excellent/good communication skills and Team management skills Ability to manage shift alone Day-to-day activities involve monitoring alerts, initiating Bridge Calls, involving stake holders, be available throughout the bridge call and prepare Problem statements Should adhere to SLAs To follow up on issues with respective application teams Working knowledge (ticket creations) on Service Now/JIRA Ticketing tools Working experience (monitoring server/application alerts) on Monitoring Tools such as SolarWinds, Opsgenie, Splunk Basic knowledge (L0 is adequate) on Linux, Windows and Networks are preferred. 24x7 rotational shifts and ...

MetLife ADA Workforce Solutions is a fee-based service that supports customer compliance with the accommodation requirements of the Americans with Disabilities Act (ADA) and Pregnant Workers Fairness Act (PWFA) and is available to hired, US Employees. MetLife's accommodation services do not apply to applicants, former employees, or expatriates. Work allocation Processing Reporting Meeting SLA including Performance guarantees Staffing Management Maintain regulatory compliance Customer interactions Job Responsibilities Manage teams and ensure SLAs are met including demand and capacity management Review/generate reports to monitor performance Monitor transactions on an ongoing basis and take co...

Job Overview: The Team Leader is responsible for supervising, guiding, and supporting a team to achieve business objectives and performance targets. The role involves daily monitoring, coaching, performance management, and ensuring operational efficiency while maintaining high-quality service standards. Key Responsibilities: Lead, motivate, and manage a team to deliver performance goals and KPIs. Allocate tasks and monitor day-to-day operations to ensure timely completion. Conduct regular team meetings and performance reviews. Identify training needs and provide on-the-job coaching for skill development. Ensure adherence to company policies, procedures, and quality standards. Resolve escalat...

Job Overview: The Senior Manager Client Business Operations is responsible for overseeing client delivery operations, optimizing business processes, and ensuring service excellence across client portfolios. The role involves managing operational teams, streamlining workflows, driving process improvement, and building strong relationships with key clients to achieve strategic business outcomes. Key Responsibilities: Lead and manage end-to-end client operations, ensuring delivery excellence and contractual compliance. Collaborate with client stakeholders to understand business objectives and operational needs. Oversee day-to-day operations across multiple projects, ensuring quality, efficiency...

Job Description Location: Maharashtra Company: Axis My India Department: Operations Job Title: Field Team Supervisor Reporting: Regional Coordinator Work Experience: 2-7 About Axis My India Axis My India Limited is India's leading consumer data intelligence company, committed to enabling data-driven decision-making. It has launched the "A" App , a people empowerment platform designed to enhance the lives of a billion citizens by providing access to authentic information and practical solutions for everyday needs. The app follows a PHYGITAL model, leveraging Axis My India's vast network of 5,000+ locations across 700 districts. Powered by Google Cloud and Google Gen AI , it continuously learn...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Dassault Systemes ENOVIA V5 Good to have skills : Dassault Systemes 3DEXPERIENCE ENOVIA Customization Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providi...