Holiday Packages Team Lead For MyHolidays Branch in Noida

Affixious Consulting

3 - 8 years

5 - 12 Lacs

noida

Posted:5 hours ago| Platform:

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Skills Required

holiday packages team handling leisure travel outbound tours international travel team management sales itinerary tour packages

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Lead, mentor, and manage a team of Holiday Package Consultants to achieve individual and team targets
Oversee daily operations including lead allocation, tracking, and timely follow-ups
Ensure high-quality customer service and deliver an exceptional customer experience
Coordinate with internal teams for bookings, documentation, visa processing, and confirmations
Handle escalated customer issues and ensure quick and effective resolution
Maintain accurate sales records, lead status, and conversion reports
Analyze team performance and share regular MIS reports with management
Conduct regular training sessions to enhance product knowledge, sales skills, and soft skills

Required Skills & Competencies

Excellent verbal and written communication skills
Strong convincing, negotiation, and customer-handling abilities
Proven experience in
holiday package sales and lead handling
Hands-on experience in
visa processing and travel documentation
Strong people management and team-handling skills
Sound understanding of customer service etiquette
Experience in the
Travel Domain is mandatory
Knowledge of
GDS systems (Galileo / Amadeus)
will be an added advantage

Candidate Profile

Minimum
3- 5 years of experience
in the Travel & Tourism industry
Prior experience as a Team Lead / Senior Consultant in Holiday Packages preferred
Ability to handle pressure and manage targets effectively
Strong analytical and reporting skills

Why Join Us

PF and Medical Insurance
Opportunity to lead a growing travel operations team
Dynamic work environment in the travel & tourism sector
Career growth and leadership exposure
Competitive salary based on experience and performance

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