3740 Team Leader Jobs - Page 29

Team Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity. The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion. Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management. Developing and/or referring to performance metrics to drive team performance and business results. Identifying the business impact of ...

We are seeking an experienced and dynamic Team Lead Operations with proven expertise in managing processes. The ideal candidate will be responsible for leading a team of associates, ensuring process excellence, maintaining SLAs/KPIs, and driving performance in line with organizational goals. This role requires strong communication skills, people management capabilities, and prior experience in international voice/non-voice processes (BPO/KPO/shared services). Key Responsibilities: Manage day-to-day operations for an international process, ensuring delivery of service as per client requirements. Monitor team performance, track KPIs, and ensure achievement of SLA targets such as quality, produ...

Desired Candidate Profile Strong understanding of banking processes including AML/KYC regulations. Excellent leadership skills with ability to manage a team effectively. 1-5 years of experience in Retail Banking or Commercial Banking with expertise in US Mortgage operations. JOB LOCATION - Malad, Mumbai International Banking Voice Process

Basiz is looking for Team Leader to join our dynamic team and embark on a rewarding career journey Leading and motivating a team to achieve performance targets Providing guidance, support, and coaching to team members Developing and implementing strategies to improve team performance and productivity Monitoring team progress and providing feedback to team members Managing and resolving conflicts within the team Collaborating with other departments to ensure seamless integration and collaboration Ensuring compliance with company policies and procedures Developing and maintaining positive relationships with stakeholders, including customers, clients, and vendors Evaluating team performance and...

Roles and Responsibilities Manage a team of sales professionals to achieve targets and improve customer satisfaction. Develop and implement strategies to reduce shrinkage, attrition, and improve CSAT scores. Monitor team performance metrics such as AHT, Shrinkage, Attrition, CSAT, Sales process adherence. Identify areas for improvement and take corrective actions to optimize team productivity.

Position -Collection Team Lead Location:Lucknow,Agra,Mohali,Delhi and Jaipur Hi-Tek Syndicate is one of the largest Collection agency which has a PAN INDIA presence.Our Head Office is in New Delhi.The organisation was incorporated in 1993 and is a pioneer in banking and NBFC collections.We also work for verification for various reputed banks.Our clients include SBI,ICICI,HDFC,KOTAK,HOME CREDIT,VODAFONE,AXIS BANK,DMI,RAK BANK and lots of other prestigious clients. We are operational in Delhi,Panipat,Hissar,Mohali,Ludhiana,Patna,Muzzaffarpur,Jharkhand Kolkatta,Jaipur,Agra and Lucknow. Job Description Manager Banking Collections and Recoveries will be responsible for Creating and implementing s...

TEAM LEADER || INTERNATIONAL BPO || Bangalore or Gurgaon Team Lead in International Voice Exp (Mandate) On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) For - Bangalore or Gurgaon CTC - Up to 12.5 LPA Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, S...

BPO International Customer Support Voice process,1 year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Responsibilities: Manage inventory levels through planning & control Ensure accurate cash handling & management Oversee vehicle fleet operations Lead & develop team performance

Job Title: Team Leader Summary We are looking for a highly motivated and experienced Team Leader to join our Customer Communications department. The ideal candidate will have 5-6 years of experience in a similar role, with a strong background in customer service and communication. The Team Leader will be responsible for overseeing a team of customer service representatives, ensuring they meet department goals and provide excellent service to our customers. Roles And Responsibilities Provide leadership and guidance to a team of customer service representatives Monitor team performance and provide feedback and coaching as needed Create and implement strategies to improve team efficiency and cu...

Hiring Senior Team Leader at ICICI Lombard, Vashi. Lead inbound voice process, manage KPIs & team performance, ensure compliance, and drive customer service excellence. 4–6 yrs BPO exp. required.

Key Responsibilities Identify prospective customers, generate leads, and ensure successful conversions. Confidently direct and manage customer interactions across calls, emails, WhatsApp, and meetings. Address customer queries, provide product/service information, and resolve concerns effectively. Build and maintain strong relationships with new and existing clients. Contact potential or existing customers to inform them about products or services using prepared scripts. Understand customer requirements, recommend appropriate solutions, and close sales. Record and update customer details, inquiries, and transactions accurately in the database. Process orders in a timely and accurate manner. ...

Working Days: 5 Days Working About the Role We are looking for an experienced Team Lead - Operations to manage and drive performance for our International BPO (Voice/Blended Process). The candidate should have strong leadership skills, process knowledge, and the ability to deliver business KPIs while motivating and mentoring team members. Key Responsibilities Lead and manage a team of associates for International Voice/Blended process. Monitor daily operations, track performance metrics, and ensure SLA adherence. Conduct regular team huddles, feedback sessions, and performance reviews. Handle escalations and resolve customer issues effectively. Coach, mentor, and motivate team members to ach...

We are hiring a highly motivated Team Leader who can take full ownership of project delivery, product development, team coordination, marketing execution, and revenue growth. This is not just a management role — it's a leadership position for someone who wants to drive real business outcomes. Key Responsibilities: Lead and manage the team to ensure timely and quality delivery of projects and products. Coordinate with marketing, sales, and product teams to align strategies and execution. Drive revenue growth through effective team management and project execution. Mentor and develop team members, fostering a collaborative and high-performance culture. Monitor project progress, identify risks,...

Roles and Responsibilities Ensure timely maintenance of EVs (Electric Vehicles) at assigned locations. Coordinate with vendors for vehicle repairs and maintenance activities. Manage fleet operations, including scheduling and tracking of vehicles. Oversee daily operations on the floor, ensuring smooth functioning of all systems. Maintain accurate records of vehicle maintenance schedules and reports. Desired Candidate Profile 3-5 years of experience in EV maintenance or related field. Strong knowledge of electric vehicle technology and maintenance procedures. Excellent coordination skills for managing multiple tasks simultaneously. Ability to work independently with minimal supervision. Intere...

Role & responsibilities We are hiring a dynamic leader with 1015 years experience in automobile / manufacturing / grease & lubricants sector. Strong leadership, communication & IT skills a must. Preferred candidate profile

Responsibilities: Lead Conversion: Actively convert cold leads into sales opportunities through effective communication and tailored solutions. Prospecting: Identify and target potential business clients through research and data analysis. Required Candidate profile Sales Strategy: Implement effective sales strategies to achieve and exceed sales targets Customer Service P- 9891750342 | W- 7895263093 [HIDDEN TEXT]

Company Description BharatLoan offers instant small loans with a quick and easy online process, ensuring paperless approvals in less than 30 minutes. The service aims to provide speedy emergency personal loans with zero prepayment charges, simplifying the loan process for users. Role Description This is a full-time on-site role for a Team Leader based in Gurugram. The Team Leader will be responsible for overseeing daily team operations, ensuring efficient workflow, and meeting performance targets. Responsibilities include handling team scheduling, providing guidance and support to team members, monitoring team performance, and ensuring adherence to company policies. The Team Leader will also...

Someone with college or vocational school graduation as a qualification Has at least one 1 year of relevant Team Leader experience managing at least 10+ teammates A customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. Experience with international voice process is preferred

Call Center Leadership sales teams and outbound sales Data-Led Execution Platform Expertise WhatsApp Business Tools & Chatbots CRM tools LeadSquared, Zoho, etc. Shopify & D2C operations IVR, Telephony, Truecaller Business Revenue Delivery-

Email your resume to Swathi@wissenpro.com or call/WhatsApp us at 800-858-2617 Email your resume to Tanuja@wissenpro.com or call/WhatsApp us at 889-702-1143. Job Description: We are seeking an experienced Team Leader to oversee day-to-day operations in our BPO/KPO environment. The ideal candidate will be responsible for driving team performance, managing key metrics such as Attrition, Shrinkage, AHT (Average Handle Time), CSAT, and SLA compliance , and ensuring high levels of employee engagement and client satisfaction. Key Responsibilities: Lead and manage a team of associates to achieve defined KPIs. Monitor and control Attrition, Shrinkage , and ensure optimal resource utilization. Track a...

To grow and manage team to Customer to brief the product of the company and growth the business of the company.

We are hiring for multiple positions at our Kankurgachi, Kolkata branch. If you are looking for a stable job with career growth, this is your chance to join a reputed financial services company. Open Positions: 🔹 Team Associate 🔹 Project Executive 🔹 Agency Associate Job Benefits: ✅ Fixed & performance-based income ✅ Part-time / Full-time options ✅ Training & skill development provided ✅ Career growth into senior roles ✅ Professional work environment

*Sales Team Leader * Minimum 1- 4 years of experience in a relevant Contact center in outbound voice process *Graduation mandate *Excellent communication in English * 6 days working *Virtual interview *Job location Nagpur call on 7697428237

We are looking for a proactive and results-driven Team Leader to lead and manage a team effectively within a 24x7 operational environment, ensuring high performance, efficient processes, and a cohesive team dynamic while meeting organizational goals. Company Name: Vaco Binary Semantics LLP Work Location: Meerut Type: Permanent Job Shifts: 24*7 working shift environment Work from office Roles and Responsibilities: Proven work experience as a team leader or supervisor for 1-5 years In-depth knowledge of performance metrics; Clarity about the concepts of shrinkage, attrition, utilization, efficiency, productivity, etc. Experience in reporting / dashboards and project reviews Creative thinker to...