Team Leader (Healthcare) | International BPO

4 - 9 years

5 - 7 Lacs

Posted:9 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities-
-Manage a team of customer service representatives.-Monitor shrinkage rates and implement strategies to reduce attrition and improve CSAT scores.-Ensure compliance with BPO standards, policies, and procedures.

Required Candidate profile

-Must have min 1 year experience as TL in International BPO.-Must have excellent communication skills.- Only Female Candidates.Please call @ 8453399504 / 9387861694 / 8723051470 / 6002281943

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Turiyam Consultancy

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New York

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