We are looking for an enthusiastic and result-driven Sales Representative to join our team. The ideal candidate will be responsible for generating leads, building strong customer relationships, and achieving sales targets. This role requires excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced environment. Job Types: Full-time, Permanent, Contractual / Temporary Contract length: 6 months Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Food provided Leave encashment Work Location: In person Speak with the employer +91 9016974028
We are looking for an enthusiastic and result-driven Sales Representative to join our team. The ideal candidate will be responsible for generating leads, building strong customer relationships, and achieving sales targets. This role requires excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced environment. Job Types: Full-time, Permanent, Contractual / Temporary Contract length: 6 months Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Food provided Leave encashment Work Location: In person Speak with the employer +91 9016974028
Designation : Customer Care Executive Lead Generation Qualification : Graduate/ 12th/ Undergraduate Location: Vijayawada (PAN India candidates can apply; relocation support provided) Roles & Responsibilities : Handle 1520 inbound calls daily with an average call duration of 1520 minutes. Make outbound calls when required to gather additional information. Generate and qualify leads through effective communication. Maintain accurate call records and update CRM systems. Deliver excellent customer service and maintain professionalism in every interaction Excellent English communication skills (verbal & written). Willingness to work in night shifts (9 hours per shift) . Candidates must be open to relocation (company will provide relocation support). Prior BPO experience is preferred but freshers are welcome . Perks & Benefits: Company-provided accommodation. Transportation facility . One meal per day provided by the company. Relocation assistance covered by the company Note: Candidates from Andhra Pradesh and Gujarat are not eligible.
Team Leader (US Inbound Call Centre / Travel Process) Location: Vijayawada Experience: 28 years Shift: Rotational US Shifts Compensation: As per industry standards Perks: Free Accommodation, Company-Provided Dinner during shift About the Role Were hiring Team Leaders to manage inbound call center teams handling US travel and airline ticketing processes. You’ll coach your team, monitor KPIs, and ensure a high-quality customer experience. What You’ll Do Lead a team of travel and ticketing executives Drive daily performance, attendance, and quality metrics Handle escalations and provide regular coaching and feedback Collaborate with Operations and Training to achieve team goals Be travel-ready to conduct or support recruitment and training drives You Bring 2–6 years of BPO / Call Centre experience (minimum 2 years as Team Leader in BPO) Strong communication, leadership, and team management skills Experience managing travel or ticketing support operations Hands-on experience with reporting and performance tracking Why Join Us Be part of a global travel process setup Growth-focused, performance-driven culture Competitive pay with team-based incentives Interested? Send your CV to ta@orbitmark.agency Subject line: Team Leader – Travel Process WhatsApp- 6352935717
Operations Manager (US Inbound Call Centre / Travel Process) Location: Vijayawada Experience: 6-12 years Shift: Rotational US Shifts Compensation: As per industry standards Perks: Free Accommodation, Company-Provided Dinner during shift About the Role Were setting up a US Travel Call Centre and are looking for an experienced Operations Manager to lead inbound operations for flight booking and travel processes. Youll manage overall performance, ensure process excellence, and drive results across multiple teams. What Youll Do Manage end-to-end operations for the US inbound travel call centre Lead Team Leaders and agents to achieve service levels and quality targets Collaborate with Training, Quality, and HR to meet manpower and performance goals Drive process improvements and ensure SLA compliance Be travel-ready to support operations, recruitment, or training drives You Bring 6–12 years of BPO / Call Centre experience (minimum 4 years in Operations Management) Proven experience in the Airline Ticketing / Travel Process domain Strong leadership, communication, and analytical skills Proficiency in MIS, reporting, and performance tracking Why Join Us Build and scale operations for a global travel process Fast-growth, performance-driven culture Competitive pay with performance-based incentives Interested? Send your CV to ta@orbitmark.agency Subject line: Operations Manager – Travel Process WhatsApp- 6352935717
Process Trainer & Quality Analyst (US Inbound Call Centre / Travel Process) Location: Vijayawada Shift: Night Shift (US Shift) Experience: 26 years (BPO Voice Process) Compensation: As per industry standards Perks: Free Accommodation + Company-Provided Dinner during shift hours About the Roles We are setting up a U.S. Airline & Travel Support Call Center and are hiring Process Trainers and Quality Analysts to build a world-class customer experience team. Ideal candidates will have a strong BPO background, excellent communication skills, and the ability to thrive in a fast-paced environment. Process Trainer – Key Responsibilities Conduct new hire induction and process training (voice process). Deliver soft skills, communication, and customer service training. Develop training content, call scripts, and assessments. Evaluate trainee performance and ensure process readiness. Collaborate with Operations and QA teams to improve performance. Maintain training reports, MIS, and certification records. Quality Analyst – Key Responsibilities Monitor and evaluate inbound/outbound calls to ensure quality compliance. Identify communication and process improvement areas. Provide constructive feedback and actionable insights to agents. Work closely with Ops and Training teams to enhance customer experience. Develop and maintain QA scorecards, dashboards, and reports. Conduct root cause analysis for escalations and ensure corrective action. Participate in calibration sessions for scoring consistency. What You Bring 2–6 years of experience in a voice-based BPO environment (as Trainer or QA). Strong understanding of call metrics (AHT, CSAT, FCR, compliance, etc.). Excellent communication, coaching, and analytical skills. Proficiency in MS Excel, QA/Training tools, and reporting. Ability to handle night shifts and work in a dynamic environment. Travel or airline process experience is a plus (not mandatory). Why Join Us Be part of a growing U.S. Travel Support project from the ground up. Fast-track career growth in a performance-driven culture. Opportunity to shape QA and Training processes. Supportive work environment with accommodation and meals provided. Apply Now: Email: ta@orbitmark.agency WhatsApp: 6352935717
We're Hiring Customer Service US Travel Location: Vijayawada Shift: Night Shift 9-hour rotational Experience: 03 years Compensation: As per industry standards Perks: Free Accommodation, Company-provided dinner during shift hours About the Role We are building a US-based Airline Ticketing and Travel Support Call Centre. We are looking for energetic Inbound Call Centre Executives to handle customer inquiries, assist with flight bookings, and deliver an excellent customer experience. What You Will Do Handle inbound calls related to flight bookings, itinerary changes, and general queries. Make outbound calls if required to gather information or confirm details. Generate and qualify leads through effective communication. Maintain accurate call records and update CRM systems promptly. Deliver excellent customer service and maintain professionalism in every interaction. You Bring Excellent English communication skills, verbal and written Willingness to work night shifts, 9 hours per shift Open to relocation company provides relocation support. Prior BPO or Travel process experience preferred, but freshers are welcome Positive attitude, adaptability, and a customer-first mindset Why Join Us Be part of an exciting new US Travel and Airline Support Process. Fast-paced, growth-oriented environment Performance-driven, team-focused culture Interested Send your CV to WhatsApp- 6352935717 ta@orbitmark.agency Subject line: Inbound Call Centre Executive Travel Process