Team Leader for international US Outbound Lead Generation process

As a Team Leader for Outbound Sales at the Noida sector 63 location, your role will involve hands-on experience in team management and overseeing key performance indicators such as AHT, Shrinkage, Attrition, Occupancy, and Rostering. Your BPO experience is essential, and you should have a track record of managing teams and improving performance metrics. Key Responsibilities: - Hands-on experience in team management and KPIs like AHT, Shrinkage, Attrition, Occupancy, Rostering - Managing teams and working towards improving bottom quartile performance - Comfortable working from the office during US Shift, 5 days a week - Good communication skills are required for effective team leadership Qualifications Required: - Any Graduate - Minimum 1 year of on-paper experience as a Process Trainer from BPO Outbound sales - BPO experience is mandatory If you are interested in this opportunity, please share your resumes with gracy@mytechcasa.com. (Note: No additional details about the company were provided in the job description.) As a Team Leader for Outbound Sales at the Noida sector 63 location, your role will involve hands-on experience in team management and overseeing key performance indicators such as AHT, Shrinkage, Attrition, Occupancy, and Rostering. Your BPO experience is essential, and you should have a track record of managing teams and improving performance metrics. Key Responsibilities: - Hands-on experience in team management and KPIs like AHT, Shrinkage, Attrition, Occupancy, Rostering - Managing teams and working towards improving bottom quartile performance - Comfortable working from the office during US Shift, 5 days a week - Good communication skills are required for effective team leadership Qualifications Required: - Any Graduate - Minimum 1 year of on-paper experience as a Process Trainer from BPO Outbound sales - BPO experience is mandatory If you are interested in this opportunity, please share your resumes with gracy@mytechcasa.com. (Note: No additional details about the company were provided in the job description.)