Team Leader - Customer Support

As a leader in this role, you will be responsible for leading and motivating a team to achieve performance targets. You will provide guidance, support, and coaching to team members to help them reach their full potential. Developing and implementing strategies to improve team performance and productivity will be a key aspect of your responsibilities. Monitoring team progress and providing constructive feedback to team members will be essential to drive continuous improvement. Managing and resolving conflicts within the team will be crucial to maintain a positive and productive work environment. Collaboration with other departments is necessary to ensure seamless integration and collaboration across the organization. Ensuring compliance with company policies and procedures is vital to maintain operational efficiency. You will be expected to develop and maintain positive relationships with stakeholders, including customers, clients, and vendors. Evaluating team performance and providing regular performance reviews will be part of your routine tasks. Additionally, you will participate in the recruitment and training of new team members to strengthen the team. The ideal candidate should possess strong leadership skills, excellent communication, and interpersonal abilities. If you have relevant experience in team handling, we encourage you to share your CV at 9810710012. This is a full-time, permanent position with benefits including Provident Fund. The work schedule includes day shift, fixed shift, and morning shift options. Performance bonus and yearly bonus are also provided. As part of the application process, please indicate your years of team handling experience. The work location for this role is in person. We look forward to receiving your application and having you join our team to drive success and achieve our goals together.,