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Team Lead / TL - International Voice - Technical Support

5 - 10 years

3 - 7 Lacs

Chennai

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Team Handling BPO SME Shrinkage Shrinkage Control Attrition Team Lead Attrition Management Metrics Subject Matter Expertise Technical Support TL Team Leading Acting TL People Management International BPO International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi All, Movate Technologies ( Formerly Known as CSSCorp ) is hiring for Team Lead for Technical Support Voice Process. Role: Team Lead - International Voice - Technical Support Exp : 5 + Yrs Location : Ambit IT park, Ambattur Shifts : Flexible to Work in US Shift Notice : 15 days or immediate. Interested? Reach out to me directly at: Prithvi - 9444242401 ( Whatsapp ) prithiviraj.pudupatturamamurthy@movate.com Or send your updated resume via email. # Graduation is mandate # Need excellent communication in English # Should have handled a team of 10 to 15+ people # Must be aware of shrinkage, attrition, AHT, NPS, CSAT # Must have fair understanding of presenting MBR, QBR and WBR # Must be from BPO industry

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Movate Technologies
Movate Technologies
www.movate.com

Information Technology and Services

Fayetteville

501-1000 Employees

122 Jobs

    Key People

  • Krish Muralidharan

    CEO

  • Meera Kumar

    Chief Operating Officer

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