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Team Lead - Operation | Salary- 7-8LPA | Andheri-Marol

Team Lead - Operation | Salary- 7-8LPA | Andheri-Marol

upGrad

3 - 5 years

7 - 8 Lacs

mumbai

Posted:1 week ago| Platform:

Apply

Skills Required

operations team handling lead operations customer service management project management operations management planning and analysis process management strategic planning excel project operations operations stakeholder management team operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation- Team Lead Operation

Location- Mumbai (Andheri-Marol)

Salary Range- 7LPA-8LPA

Shift Details- Mon- Fri | 12:30PM- 9:30PM | Work From Office | (1-way drop-off facility for females)

3+ years of experience in Operations

Role Summary

management, technology, and education

planning, strategizing, coordinating with stakeholders, managing project timelines

Key Responsibilities

Design and implement SOPs and processes for different initiatives to improve learner outcomes.
Take ownership of processes, identify gaps, and conduct root cause analysis to close them.
Drive the success of learners in the Management and Education domain.
Lead and guide a team of associates and senior associates.
Collaborate with teams like Content, Delivery, Student Success, Careers, and Corporate Partnerships to deliver results.

Skills & Requirements

Bachelors or Masters degree from a reputed institute.
3+ years of experience in consulting firms, fast-growing startups, or edtech companies.
Strong problem-solving skills with the ability to identify gaps and drive execution.
Excellent people skills to work with diverse teams and stakeholders.
Data-driven mindset with the ability to analyze information and make decisions.
Prior experience in managing a team of delivery executives (preferably in edtech).

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