Support Operations Representative

Insurity

1 - 2 years

2 - 3 Lacs

noida

Posted:1 hour ago| Platform:

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Skills Required

operational support networking analytical financial operations representative customer support ms office wholesale business operations salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

What s In It For U

Work Where You Thrive: Find a hybrid work environment that allows you to enjoy great work life balance, stay connected and collaborative
Generous Time Off : Our leadership believes in taking the time you need when you need it.
Day One Health Benefits + Employer-Matched Retirement Savings : You might think these are table stakes, but we know these matter to you.
More Than Just Core Values : Our values are fundamental in how we attract, train, and retain top talent.
Award-Winning Onboarding Program : We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year.
Real Career Growth Opportunities : We love to promote from within with over 20% of our open roles filled through internal applicants on average.
Mentorship Program: We support a champion culture and growth mindset by pairing you with experienced, talented leaders to help you grow personally and professionally.
Internal Networking: Build relationships, network, collaborate, and stay connected with colleagues internally with our one-of-a kind online Coffee for Two program.
Continuous Learning Opportunities : Own your development with your own LinkedIn Learning and Kaplan licenses.
Employee Referral Bonus : Once you come onboard, give Insurity the biggest compliment you can give by referring someone to work here and earn a referral bonus.

Insurity s Next Support Operations Representative

The Support Operations Representative is responsible for daily business operations by analyzing requirements, resolving exceptions, responding to tickets, and preparing reports. This role demands strong critical thinking, time management, communication skills, and proficiency in Microsoft Office, financial systems, and Salesforce.

What Our Support Operations Representative Will Do

Perform responsibility expectations with oversight and direction
Develop, analyze, and document requirements, including business, functional and non-functional
Complete assigned daily work tasks
Research and clear exception items on internal and external programs
Respond to emails and Team Salesforce tickets
Produce and distribute reports and files
Participate in projects, as needed
Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc.
Other duties as assigned

Who We re Looking For

Perform the following skills at a proficient level:

Active listening
Analytical and critical thinking
Self-starter and quick learner
Detail oriented
Ability to collaborate and work independently
Written and oral English communication
Time management including work planning, prioritization, and organization
Sound judgement
Ability to handle multiple priorities and/or tasks
Flexible and adaptable
Maintain confidentiality
Work with other team members

Recommended 1-2 years of experience in customer support or financial operations
Proficient knowledge and experience with Microsoft Office, Financial Operations, salesforce etc.
Travel required - No

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