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Team Lead, Last Mile Operations

1 - 9 years

3 - 11 Lacs

Ahmedabad

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Operations management Performance management Senior Executive Budgeting Customer experience MS Office Forecasting Operations Performance improvement financial auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

At Amazon, were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Were seeking Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan. Key job responsibilities Quickly understand the business issues and challenges of Transportation operations; identify strengths/weaknesses and suggest areas for improvement. Map business requirements, understand business processes, study and analyze workflows, design solutions and prepare functional specifications . Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience . Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc. - Bachelors degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications

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