Team Lead - Invoice Collection & Quality Check

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Job Summary

Invoice Collection & Quality Check (KAM)

Key Responsibilities

Invoice Collection:

·      Regular follow-up with hotel account teams (calls & emails) for pending invoices.

·      Coordinate with clients/internal teams to resolve discrepancies.

·      Submit collected invoices with complete documentation to the QC team.

·      Track and report collection status daily/weekly in predefined formats.

Quality Check (QC):

·      Verify collected invoices and supporting documents (bills, GST compliance, check-in/check-out records, etc.).

·      Ensure accuracy in key details: guest name, booking ID, stay duration, rates, taxes, and charges.

·      Identify and flag mismatches, missing documents, or compliance issues.

·      Report findings and coordinate corrections before final client submission.

·      Maintain systematic records of QC status for each invoice and partner.

Leadership & Reporting:

·      Guide and monitor the performance of Tele-Callers and QC Executives.

·      Coordinate closely with managers and stakeholders for smooth operations.

·      Present MIS/data insights with facts and figures to management and clients.

Requirements

·      Graduate/Post-Graduate in Commerce, Business Administration, or related field.

·      2–5 years of experience in invoice collection, quality checks, or operations (hospitality/travel sector preferred).

·      Strong understanding of invoicing, hotel billing formats, and error patterns.

·      Proficiency in MS Excel and documentation standards.

·      Strong attention to detail, problem-solving, and follow-up skills.

·      Ability to manage large-scale data independently.

·      Excellent communication and relationship management skills.

Preferred Skills

·      Prior experience in a similar role.

·      Knowledge of client-side requirements for invoice submission.

·      Ability to manage multiple accounts/properties simultaneously.

Interested candidates can send their profiles to:

·      raquim.salim@parishram.co.in

·      kunal.budhiraja@parishram.co.in