Title: Team Lead
Location: Bangalore, IndiaRole overview:
Role will require you to have strong experience in managing cross-functional projects from inception to launch, overseeing the full life cycle. You will own and drive technical projects across various stages, ensuring on-time delivery with quality during onboarding and execution between internal teams and global partners.
Requirements
How you will create impact:
Primary Responsibilities:
- You'll support integration projects that incorporate proactive and innovative delivery, addressing business challenges and achieving goals. You'll collaborate closely with customers, partners, business leaders, management, and cross-functional teams to define requirements, create roadmaps, and execute multiple business priorities
- You'll manage the end-to-end partner API integration process and handle customer and partner interactions
- You'll identify opportunities and define processes to accurately capture scope, dependencies, schedule, metrics, and risks for program success
- You'll plan and manage project schedules, anticipate risks, and provide mitigation strategies, along with escalation management, recommending engineering trade-offs aligned with business goals
- You'll effectively communicate program status and updates to all stakeholders on a regular basis
- You'll escalate red flags to executives in a timely manner, using sound business judgment
- Resolve customer concerns and requests efficiently in a timely manner
Secondary Responsibilities:
- Ability to efficiently run multiple projects simultaneously, involving multiple business partners, stakeholders in a fast-paced environment
- Communicate effectively and manage the expectations of multiple stakeholders (both) internal and external.
- Manage conflicts, drive effective teamwork, communication, and collaboration, and build a partnership across the teams
- Maintain and navigate the organization using formal / informal networking skills
- Proven ability to build strong relationships and lead and influence cross-functional and partner teams
- Manage conflicts, drive effective teamwork, communication, and collaboration, and build a partnership across the teams
- Should be to maintain and document processes and business requirements
- Excellent problem solving and decision-making skills exercising good professional judgement
- People Management and networking skills
- Result Oriented, fast learner and ability to handle fast paced environment
Essential qualifications:
- Experience: 3-5 years in Payments, Fintech, or Financial Services with hands-on involvement
- Project Management: Proven experience as a Project Management Professional within Information Technology Services
- Technical Knowledge: Familiarity with API integrations is essential
- Methodologies: Strong understanding of program/project management and SDLC practices
- Team Collaboration: Comfortable working in team environments and adaptable to change; capable of working independently when needed
- Relationship Management: Skilled at building and maintaining relationships with international customers and colleagues
- Multitasking: Experienced in managing multiple projects in fast-paced settings
- Attention to Detail: Highly detail-oriented with strong organizational skills
- Language Proficiency: Fluent in English; multilingual abilities are a plus.
Interview rounds & assessments:
Table for Two:
A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay.
Beyond the Bio:
A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics.
Manager Meetup:
A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth.
Hot Seat:
A cultural fit round that includes an overview of the company's core values and long-term plans.
Why TerraPay:
TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant.Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions.We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists.Read more about TerraPay here.
Our culture & core values:
At TerraPay, we don't just talk about our values—we live by them.
Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment
are the principles that guide everything we do. If you're looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be.With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we've got you covered. Join us in one of our
10 offices worldwide and
collaborate with a diverse team representing
40+ nationalities
.Explore more vacancies here.Click here to see what our employees feel about TerraPay.Stay connected with TerraPay on LinkedIn.
