Team Lead-Cloud & Infra Operations

Job Summary

• Design and implement new Control-M job definitions for Momentum platform processes.
• Create and maintain job schedules, manage dependencies, conditions, and calendars for reliable execution.
• Monitor job execution and troubleshooting failures, coordinating resolutions with application and infrastructure teams.
• Collaborate with application and infrastructure teams to integrate Control-M with various systems.
• Notify job owners and follow up based on job urgency and impact.
• Re-execute jobs as directed by TTX and/or Maximo support teams.
• Perform on-demand execution of batch jobs.
  

• Perform administrative tasks such as user and folder management, agent configuration, and environment setup.
• Administer and support the Control-M/Enterprise Manager and Control-M/Agent environments.
• Design, implement, and maintain batch job schedules across multiple platforms (Windows, UNIX, Linux, Mainframe)
• Manage Control-M calendars, conditions, and resources to optimize scheduling logic.
• Maintain Control-M infrastructure health and perform upgrades or patching as needed.
  

• Execute approved change requests (CRs) including job additions, deletions, and updates.
• Participate in change-control and production deployment cycles.
• Reduce change management overhead by handling auto-generated incidents and optimizing ticket resolution.
• Respond to and resolve incidents related to Control-M jobs.
  

• Manage daily operations of Control-M and related applications such as SAS AML and Collect Smart.
• Perform regular health checks and enforce best practices for job scheduling and execution.
• Monitor AML processes and ensure compliance with regulatory requirements.
  

• Collaborate on runbook creation, SLA tracking, and job performance tuning.
• Maintain comprehensive documentation of job schedules, configurations, and procedures.
• Generate reports on job performance, failures, and other key metrics.
  

• Proven experience in Control-M job scheduling, administration, and operations.
• Strong knowledge of API integration and testing (REST, SOAP).
• Experience with scripting languages (Python, Shell, PowerShell).
• Familiarity with ITSM tools (e.g., ServiceNow) for incident and change management.
• Strong analytical and problem-solving skills with the ability to interpret complex data and make strategic decisions.
• Excellent troubleshooting and communication skills.