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Team Lead-Cloud & Infra Operations

Team Lead-Cloud & Infra Operations

BirlaSoft

7 - 9 years

0 Lacs

noida

Posted:6 days ago| Platform: GlassDoor logo

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Skills Required

model monitoring api support deployment scheduling design troubleshooting management configuration unix linux patching auto resolve integration testing sas checks compliance documentation reporting tracking reports rest scripting python servicenow data communication

Work Mode

On-site

Job Type

Part Time

Job Description

Country/Region: IN

Requisition ID: 29359

Work Model:

Position Type:

Salary Range:

Location: INDIA - NOIDA- BIRLASOFT OFFICE

Title:Team Lead-Cloud & Infra Operations

Description:

Area(s) of responsibility

Location: All location, NOIDA preferred
Experience Level: 7 – 9 Years Employment Type: Full time

Job Summary We are seeking a skilled Control-M & Operations Consultant to join our team. The ideal candidate will have extensive experience in managing, developing, and monitoring batch jobs using BMC Control-M (Helix). This role involves API integrations, operational oversight, incident handling, and ensuring smooth execution of batch processes. The consultant will also support related applications, participate in change-control and deployment cycles, and perform administrative tasks within the Control-M environment.

Key Responsibilities

Job Scheduling & Monitoring

Design and implement new Control-M job definitions for Momentum platform processes.
Create and maintain job schedules, manage dependencies, conditions, and calendars for reliable execution.
Monitor job execution and troubleshooting failures, coordinating resolutions with application and infrastructure teams.
Collaborate with application and infrastructure teams to integrate Control-M with various systems.
Notify job owners and follow up based on job urgency and impact.
Re-execute jobs as directed by TTX and/or Maximo support teams.
Perform on-demand execution of batch jobs.

Control-M Administration

Perform administrative tasks such as user and folder management, agent configuration, and environment setup.
Administer and support the Control-M/Enterprise Manager and Control-M/Agent environments.
Design, implement, and maintain batch job schedules across multiple platforms (Windows, UNIX, Linux, Mainframe)
Manage Control-M calendars, conditions, and resources to optimize scheduling logic.
Maintain Control-M infrastructure health and perform upgrades or patching as needed.

Change & Incident Management

Execute approved change requests (CRs) including job additions, deletions, and updates.
Participate in change-control and production deployment cycles.
Reduce change management overhead by handling auto-generated incidents and optimizing ticket resolution.
Respond to and resolve incidents related to Control-M jobs.

API Integration & Testing
Operations Management

Manage daily operations of Control-M and related applications such as SAS AML and Collect Smart.
Perform regular health checks and enforce best practices for job scheduling and execution.
Monitor AML processes and ensure compliance with regulatory requirements.

Documentation & Reporting

Collaborate on runbook creation, SLA tracking, and job performance tuning.
Maintain comprehensive documentation of job schedules, configurations, and procedures.
Generate reports on job performance, failures, and other key metrics.

Technical Competencies

Proven experience in Control-M job scheduling, administration, and operations.
Strong knowledge of API integration and testing (REST, SOAP).
Experience with scripting languages (Python, Shell, PowerShell).
Familiarity with ITSM tools (e.g., ServiceNow) for incident and change management.
Strong analytical and problem-solving skills with the ability to interpret complex data and make strategic decisions.
Excellent troubleshooting and communication skills.

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Team Lead-Cloud & Infra Operations