619 Team Coaching Jobs - Page 13

Job description: Should have minimum 4+ years of experience in BPO. Inbound Voice experience is mandate. Should have been designated as a Team Lead for at least 2 years on papers. Candidate must be able to speak fluent with either Kannada or Malayalam Should be able to calculate Attrition, Shrinkage, AHT. Candidate should have good communication Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Location: Preferred Chennai based candidates. Interested candidate can share the resume. PavithraS19@hexaware.com; Contact Number: 9626261016

Key Responsibilities: Team Supervision & Leadership: Supervise and manage a team of technicians responsible for the installation, maintenance, and troubleshooting of products. Provide guidance, training, and support to the team on troubleshooting techniques, installation methods, and product updates. Conduct performance evaluations, set goals, and offer constructive feedback to team members. Technical Support & Troubleshooting: Strong understanding of smart technology systems, networking, and troubleshooting techniques. Excellent leadership, communication, and interpersonal skills. Ability to work under pressure and manage multiple priorities. Proficiency in using diagnostic tools, software,...

MichBiz Services is looking for Team Lead to join our dynamic team and embark on a rewarding career journey A Team Lead is a professional who is responsible for leading, guiding, and supervising a team of employees to achieve specific goals and objectives Some of the key responsibilities of a Team Lead include:1 Providing direction, guidance, and support to team members to help them achieve their individual and team goals Managing team schedules, delegating tasks, and ensuring that deadlines are met Mentoring, coaching, and providing feedback to team members to help them grow and develop their skills Identifying and resolving conflicts and obstacles that may impact team performance Ensuring ...

MEGA Walk in Drive!! STARTEK welcomes experienced professionals for the role of Team Lead Your Next Big Win: Lead Our Growth!! HR Name - Alisha A. HR Contact - 8826179338 Date of Interview - 26th August 2025 - 4th September 2025 Interview Location - Startek ITPL, 6th Floor, Explorer Building, Pattandur Agrahara, Whitefield, Bengaluru - 560066. Interview Time - 12:30 PM -- 05:30 PM 5 days working Rotational Shifts and Rotational Week offs Location - Bengaluru About US - Our associates are central to our mission of combining people, technology, and data to deliver customer experience excellence for leading brands. As a global CX solutions provider with 38,000 people in 12 countries, our teams ...

Role & responsibilities 1) Oversee daily store operations, ensuring smooth functioning of all departments (grocery, apparel, FMCG, etc.). 2) Drive sales targets, monitor KPIs, and implement strategies to increase footfall and conversion rates 3) Reduce shrinkage, monitor expiry and damage, and ensure proper stock rotation (FIFO). 4) Ensure high customer satisfaction through efficient service, complaint resolution, and staff training 5) Ensure attractive and organized displays in line with marketing guidelines. 6) Recruit, train, schedule, and manage store staff.

Responsibilities: * Manage team performance & development * Collaborate with stakeholders on strategic planning * Lead, coach & motivate team towards targets * Ensure effective communication & decision making Retention bonus Performance bonus

Key Responsibilities Supervise, mentor, and guide a team of prior authorization associates to achieve individual and team goals. Review and allocate daily workloads, ensuring timely submission of prior authorization requests. Monitor team performance, productivity, and accuracy in handling authorization requests. Handle escalations, complex cases, and provide solutions to ensure timely approvals. Coordinate with physicians, clinical staff, patients, and insurance carriers to resolve pending authorization issues. Stay updated on payer policies, guidelines, and prior authorization requirements. Track and analyze metrics such as turnaround time (TAT), approval rate, and denial rate, and prepare...

Resolving customer complaints brought to your attention. Creating policies and procedures. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Required Candidate profile Ability to lead a team. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable. Perks and benefits Flexible Hours. Retirement Plans.

Job Opportunity at iEnergizer: Team Leader - Operations (Voice Process) Click here for more info: https// wa.me/917678370584 Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at pooja.bhardwaj @ienergizer.com . For queries, reach out to 7678370584 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related repo...

Candidate should be currently working as a Team Leader on papers in an International Voice process. Work Location - Gurgaon / Mumbai / Pune / Bangalore Shift - US Shifts Required Candidate profile Immediate Joiners OR Max 1 month notice period candidates can apply Call HR Sadiq @ 8904378561 for more details for more details.

Responsibilities: * Manage project timelines & budgets * Collaborate with cross-functional teams on strategy development * Ensure quality standards met within deadlines * Lead, coach & develop team members *Only Renewable energy Experience preferred Travel allowance Sales incentives

JOB DESCRIPTION/ RESPONSIBILITIES: The Foundations Scholarship Programme supports meritorious and underprivileged students, particularly in underrepresented communities, to pursue higher education. The programme is a strategic component of the Foundations education initiatives, aiming to enhance access, equity, and inclusion in the academic landscape. The Team Lead Scholarships (TLS) will oversee the end-to-end strategy, operations, and impact of the Scholarship Programme. S/he will be responsible for managing application processes, candidate evaluation, partnerships with educational institutions, and scholar engagement, including alumni. Key Responsibilities: (1) Oversee and develop the Sch...

Organize and manage a team of 7-8 executives Collect success metrics and prepare reports to identify work accomplishments of the team. Train team on various process strategies Performance review & feedback Required Candidate profile Prior Knowledge / Experience on an E-commerce platform. Ensure objectives are achieved in given time frames. Strong Email handling skills Minimum 60 % in 10th , 12th and Graduation Personal Laptop

Greetings From Prochant !!! Key Responsibilities and Duties: As a Team Leader you are responsible for several areas that are key to success for the Prochant, an outsourced billing service in the U.S. healthcare industry. In this role, you are accountable to manage the team and ensure production and quality targets are met as per company requirement. You are responsible for identifying issues and alerting the appropriate parties before these issues are identified by the client. Your job is to enhance and expand the capacity of your team members, allowing Prochant to expand the scope of its teams to include a much larger client base. Essential Functions Production Monitoring - overall responsi...

MichBiz Services is looking for Team Lead to join our dynamic team and embark on a rewarding career journey Providing direction, guidance, and support to team members to help them achieve their individual and team goals. Managing team schedules, delegating tasks, and ensuring that deadlines are met. Mentoring, coaching, and providing feedback to team members to help them grow and develop their skills. Identifying and resolving conflicts and obstacles that may impact team performance. Ensuring that team members have the necessary resources and support to perform their job effectively.The ideal candidate for this role should have strong leadership, communication, and interpersonal skills.

- Must have experience in handling inhouse team Pre DPD & Bucket 0-30 - Proactive and good communication skills - Good command over English and Multi lang is a plus - Good in Excels and Portals

We Paisabazaar is hiring Team Leader/Senior Team Leader (Outbound Telesales) for Mysuru location. Candidate should have relevant experience in outbound Telesales (BPO Sales). Interested Candidates can call or WhatsApp their resume on 9311985242 (Sunita) or Share resume on given email Id - sunitaarya@paisabazaar.com Job Locations : Mysuru Role description: 1) Assisting customers in sale of a range of financial products on phone. 2) Role entails working only in Day shift. 3) Fully responsible for meeting and exceeding targets as assigned periodically. 4) Reaching productivity that meets job standards, while working with speed and accuracy. 5) Flexible, able to shift priorities to accommodate c...

Key Responsibilities :- 1-Team Supervision:- Lead, mentor, and manage a team of telecallers handling outbound calls for Agency renewals. Conduct regular performance reviews and coaching sessions to enhance productivity and sales quality. Ensure the team meets or exceeds individual and group targets ( daily ,weekly ,monthly). Branch Coordination :- Oversee renewal sales activities across 4 to 5 branches. Visit branches as required. 2-Sales & Process Management :- Monitor call quality and customer interactions to ensure high standards of servie and compliance. Guide team members in effective pitching terms to existing customers. Track leads conversions, and overall funnel health through intern...

Key Result Areas Strategy Contribute towards developing the business strategy of the service line/function. Cascade elements of the above to reporting teams. Participate and contribute in the performance review of the function. Develop, review and improve the performance MIS of the service line/team within a service line. Is highly motivated and have high morale Periodically review the performance of the service line/team within the service line as per the strategy goals. Client Undertake necessary preparation for client reviews or support the Functional head in preparation for client reviews. Be proactive and systematic to avoid client escalations / issues and promptly resolve and/or approp...

Team Leadership and Management: Lead, motivate, and manage a team of lead generation specialists. Provide coaching, training, and performance feedback to team members. Monitor individual and team performance against targets and KPIs. Conduct regular team meetings and performance reviews. Lead Generation Strategy and Execution: Develop and implement effective lead generation strategies. Identify and research target audiences. Performance Analysis and Reporting: Analyze lead generation indicators, campaign performance, and identify areas for improvement. Track key performance indicators (KPIs) such as lead conversion rates and cost per lead. Staying Updated: Stay up-to-date with industry trend...

Job Opportunity at iEnergizer: Team Leader - Operations (Voice Process) Click here for more info: https// wa.me/917678370584 Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at pooja.bhardwaj @ienergizer.com . For queries, reach out to 7678370584 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related repo...

Hiring for Team Leader Process type - Customer Service Process Experience required - 1-4 years of experience in team leader position Comms- Excellent comms required Must be aware about KRA and KPI'S. Must be aware about attrition and shrinkage. Salary upto 5.5 lpa Immediate Joiners required. Interested candidates call or whats app your CV to HR over - 7827292832

Domestic BPO Hiring Immediately !! 1.Assistant manager 2. Team Leader 3. Quality Analyst 4. Trainer Must have on paper BPO experience, Sales Experience a plus Share Resume on Whatsapp at 9821100796

Designation: Team Leader-Voice Process-2 Inbound 2 Outbound Payroll-mutual fund co Job Location-Belapur Salary-5 Lakhs+Inc EXP-Gduate with min 1 yrs team handling exp Into Voice Process only apply(on papers TL) Call 9773553319 Simran www.hyfly.in Required Candidate profile Monitoring and managing KPIs such as Service level, Occupancy, Shrinkage, AHT for productivity of team members. Manage assigned division’s productivity to department/area SLA MUST have TL Exp Perks and benefits Medical Allowance + Daily Allowance

Greeting from Teleperformance...! Looking for immediate joiner Candidate must have experience in voice process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English. Minimum 2 years' experience in Voice process Salary up to 4 LPA 6 days working Contact - 9449900627, yamanurappa.kuri@teleperformancedbs.com