Oncospark

Job Requirements: Willingness to work in US shift/ Night Shift. Excellent oral and written communication in English. Passion to handle calls. Experience: Minimum 1-year experience in Any BPO or Customer Facing Role Working days: 5 days a week (Sat & Sun fixed Off) Skills & Competencies Required: Should be flexible working for US shifts. Should have good typing skills (30-35 wpm). Should have good English communication skills (both oral and written). Knowledge of US Healthcare would be an added advantage. Should be open & flexible to align with business requirements as needed. Please share your updated resume to hr@oncospark.com | Contact : 7824834817 - Sangeeth.

Role & responsibilities The Eligibility Verification Specialist is responsible for confirming the patients eligibility for medical services, particularly for insurance coverage or access to treatment under U.S.-based medical plans. Preferred candidate profile Any Graduate Full Time Degree is Mandatory (Any Stream) Demonstrate excellent communication skills . Min. typing speed 25 wpm Familiar with Windows & software navigation (Provider) Perks and benefits Annual bonus Quarterly Incentive Program R & R Program GPA And GMC Interested candidates please Contact - HR Team - recruitment@oncospark.com or 7825833141/8130821404

| Job Requirements : Willingness to work in US shift/ Night Shift. Excellent oral and written communication in English. Passion to handle calls. Experience: Minimum 1-year experience in Any BPO or Customer Facing Role . Working days: 5 days a week (Sat & Sun fixed Off) . Skills & Competencies Required: Should be flexible working for US shifts. Should have good typing skills (30-35 wpm). Should have good English communication skills (both oral and written). Knowledge of US Healthcare would be an added advantage. Should be open & flexible to align with business requirements as needed. Please share your updated resume to hr@oncospark.com | Contact : Sangeeth - 7824834817

Preferred candidate profile Average to Good communication Good knowledge about health care industry Should have experience in Charge entry and payment posting. Sound knowledge in MS office Immediate joiner. Typing speed min 25 words per minute Shift : Day Shift Address: Plot: 27, Siruseri IT Park, Project Office, A-40, First Cross Road, Siruseri, Tamil Nadu 603103

Incoda Media is looking for Assistance Manager / Manager - Media Sales to join our dynamic team and embark on a rewarding career journey Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands company€™s customer base and ensure it€™ s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aware of new products and competition status

Incoda Media is looking for Event Manager to join our dynamic team and embark on a rewarding career journey Planning: Event Managers are responsible for developing and implementing event plans, including budgets, timelines, and resource requirements. Marketing: Event Managers develop and execute marketing plans to promote the event and attract attendees. Risk management: Event Managers identify potential risks and develop contingency plans to address them, including weather-related issues, security concerns, and other potential disruptions. Team management: Event Managers lead and manage event teams, including vendors, contractors, and volunteers. Post-event evaluation: Event Managers evaluate the success of the event and develop recommendations for future events.

Incoda Media is looking for Sr. Supervisior to join our dynamic team and embark on a rewarding career journey Supervise and manage daily operations and staff. Ensure compliance with company policies and regulations. Monitor and report on performance metrics and KPIs. Collaborate with cross-functional teams on business initiatives. Provide training and support to team members. Maintain accurate records of operations and activities.

Experience : 1 to 4 years in HR, preferably with experience in healthcare recruitment. Responsibilities Handle end-to-end recruitment for various job functions, especially in healthcare. Source relevant profiles through job portals, social media, and other recruitment platforms. Screen and shortlist candidates based on job requirements. Conduct HR initial screening and coordinate interview schedules. Manage the onboarding process: collect documents, maintain employee files, and ensure a smooth joining experience. Collaborate with stakeholders to plan, organize, and execute employee engagement activities. Act as a point of contact for employees and address grievances or concerns in a professional and empathetic manner. Maintain and update employee data and records using HRMS (Human Resource Management System). Generate reports and support HR operations through effective use of Excel and HRMS tools. Support general HR functions including documentation, filing, and compliance tasks. Education : MBA in HR or relevant discipline preferred. Skill Set : Strong communication and interpersonal skills. Proficient in Excel and reporting tools. Good understanding of recruitment life cycle and HR processes. Able to multitask and handle documentation efficiently. Other Preferences : Immediate joiners preferred. Willing to work in Night-shift . Energetic, people-oriented, and team player. Key Skills Employee Engagement | Performance Management | HR Operations | Recruitment | Employee Grievances | Communication Skills | Offboarding | Employee Relations | Onboarding

Preferred candidate profile Good communication Good Domain knowledge in Medical Billing and AR and Denial Management Sound knowledge in specialties like DME etc., Immediate joiner. Typing speed - min 25 words per minute Shift time Flexible

Role & responsibilities Handle end-to-end recruitment for various job functions, especially in healthcare. Source relevant profiles through job portals, social media, and other recruitment platforms. Screen and shortlist candidates based on job requirements. Conduct HR initial screening and coordinate interview schedules. Manage the onboarding process: collect documents, maintain employee files, and ensure a smooth joining experience. Collaborate with stakeholders to plan, organize, and execute employee engagement activities. Act as a point of contact for employees and address grievances or concerns in a professional and empathetic manner. Maintain and update employee data and records using HRMS (Human Resource Management System). Generate reports and support HR operations through effective use of Excel and HRMS tools. Support general HR functions including documentation, filing, and compliance tasks. Preferred candidate profile Experience : 1 to 4 years in HR, preferably with experience in healthcare recruitment. Education : MBA in HR or relevant discipline preferred. Skill Set : Strong communication and interpersonal skills. Proficient in Excel and reporting tools. Good understanding of recruitment life cycle and HR processes. Able to multitask and handle documentation efficiently. Other Preferences : Immediate joiners preferred. Willing to work in Night-shift . Energetic, people-oriented, and team player.

Key Responsibilities Supervise, mentor, and guide a team of prior authorization associates to achieve individual and team goals. Review and allocate daily workloads, ensuring timely submission of prior authorization requests. Monitor team performance, productivity, and accuracy in handling authorization requests. Handle escalations, complex cases, and provide solutions to ensure timely approvals. Coordinate with physicians, clinical staff, patients, and insurance carriers to resolve pending authorization issues. Stay updated on payer policies, guidelines, and prior authorization requirements. Track and analyze metrics such as turnaround time (TAT), approval rate, and denial rate, and prepare performance reports for management. Ensure compliance with HIPAA regulations and client-specific requirements. Conduct regular team huddles, training, and performance reviews to maintain operational excellence. Identify process gaps and work on continuous improvement initiatives. Required Skills & Competencies In-depth knowledge of US healthcare payer guidelines and prior authorization processes . Strong leadership and people management skills with experience in team handling. Excellent communication (verbal & written) and interpersonal skills. Ability to resolve escalations and manage high-volume requests with accuracy. Strong organizational, analytical, and problem-solving skills. Proficiency in MS Office and prior authorization/RCM software tools. Qualifications & Experience Graduate in any discipline (preferred: Healthcare, Life Sciences, or Business Management). 57 years of experience in prior authorization within US healthcare, with at least 2+ years in a leadership/supervisory role. Hands-on experience in payer guidelines, clinical documentation review, and PA submission processes. Kindly share your resume to hr@oncospark.com | Contact - Sangeeth HR - 7824834817.

Key Responsibilities Lead, mentor, and manage a team of AR associates to achieve individual and team targets Monitor daily productivity, quality, and turnaround time of AR activities (denial management, claim follow-up, collections, etc.). Allocate work and ensure balanced workload distribution among team members Handle complex accounts and provide resolution strategies for escalated issues Conduct regular team huddles and performance review meetings to ensure alignment with process goals. Track key metrics such as DSO, collections, aging reports, and resolution rates, and prepare MIS reports for leadership. Ensure compliance with company policies, HIPAA regulations, and client-specific requirements. Provide training, coaching, and continuous feedback to improve employee performance. Collaborate with cross-functional teams (Coding, Billing, QA, and Client Relations) to resolve claim rejections/denials. Identify process gaps and recommend improvements to enhance efficiency and accuracy. Required Skills & Competencies Strong knowledge of US healthcare RCM processes with focus on AR follow-up and denial management. Excellent leadership, people management, and team-handling skills. Strong communication skills (verbal & written) with ability to interact with clients and insurance representatives. Analytical and problem-solving skills with attention to detail. Proficiency in MS Excel and RCM tools/software. Ability to work in a fast-paced environment and meet deadlines. Qualifications & Experience Graduate in any discipline (preferred: Commerce / Healthcare / Business Management) 57 years of experience in AR operations within US healthcare, with at least 2+ years in a leadership/supervisory role. Experience in denial management, claims follow-up, and collections is a must. Kindly Share your resume to hr@oncospark.com | Contact - Sangeeth HR - 7824834817

You should have 1 to 4 years of experience in HR, preferably with experience in healthcare recruitment. Your responsibilities will include handling end-to-end recruitment for various job functions, especially in healthcare. You will source relevant profiles through job portals, social media, and other recruitment platforms, as well as screen and shortlist candidates based on job requirements. You will be conducting HR initial screening and coordinating interview schedules. Additionally, you will manage the onboarding process by collecting documents, maintaining employee files, and ensuring a smooth joining experience. Collaboration with stakeholders to plan, organize, and execute employee engagement activities will be essential. Acting as a point of contact for employees and addressing grievances or concerns in a professional and empathetic manner is also part of the role. You will be responsible for maintaining and updating employee data and records using HRMS (Human Resource Management System). Generating reports and supporting HR operations through effective use of Excel and HRMS tools will be required. Supporting general HR functions including documentation, filing, and compliance tasks is also expected. An MBA in HR or relevant discipline is preferred for this role. You should possess strong communication and interpersonal skills, be proficient in Excel and reporting tools, and have a good understanding of the recruitment life cycle and HR processes. Being able to multitask and handle documentation efficiently is essential. Other preferences include immediate joiners, willingness to work in night-shift, and possessing qualities such as being energetic, people-oriented, and a team player. Key skills required for this role include employee engagement, performance management, HR operations, recruitment, employee grievances, communication skills, offboarding, employee relations, and onboarding.,

Role & responsibilities Handle end-to-end recruitment for various job functions, especially in healthcare. Source relevant profiles through job portals, social media, and other recruitment platforms. Screen and shortlist candidates based on job requirements. Conduct HR initial screening and coordinate interview schedules. Manage the onboarding process: collect documents, maintain employee files, and ensure a smooth joining experience. Collaborate with stakeholders to plan, organize, and execute employee engagement activities. Act as a point of contact for employees and address grievances or concerns in a professional and empathetic manner. Maintain and update employee data and records using HRMS (Human Resource Management System). Generate reports and support HR operations through effective use of Excel and HRMS tools. Support general HR functions including documentation, filing, and compliance tasks. Preferred candidate profile Experience : 2 to 4 years in HR, preferably with experience in healthcare recruitment. Education : MBA in HR or relevant discipline preferred. Skill Set : Strong communication and interpersonal skills. Proficient in Excel and reporting tools. Good understanding of recruitment life cycle and HR processes. Able to multitask and handle documentation efficiently. Other Preferences : Immediate joiners preferred. Willing to work in Night-shift . Energetic, people-oriented, and team player.

Key Responsibilities: Verify patient insurance eligibility and benefits through payer portals, clearinghouses, and calls to insurance companies. Confirm coverage details including co-pays, deductibles, coinsurance, and prior authorization requirements. Document verified information accurately in practice management/EMR systems. Communicate coverage details and discrepancies to providers, billing teams, or patients as required. Identify and escalate issues related to insurance denials, inactive policies, or coverage lapses. Maintain productivity and quality standards as defined by the organization. Ensure HIPAA compliance and safeguard patient health information. Collaborate with internal teams (AR, billing, coding) to resolve eligibility and benefit-related issues. Required Skills: Strong understanding of US healthcare insurance plans (Commercial, Medicare, Medicaid, HMO, PPO, Workers Compensation). Excellent verbal and written communication skills. Proficiency in using insurance portals, clearinghouses, and MS Office tools. Attention to detail and ability to work in a fast-paced environment. Problem-solving and analytical skills. Knowledge of HIPAA compliance requirements. Please share your CV to hr@oncospark.com or Contact - 7824834817 - Sangeeth HR

Key Responsibilities: Initiate and process prior authorization requests with insurance companies for medical procedures, medications, and services. Verify insurance eligibility and benefits before initiating authorization. Communicate with physicians offices, hospitals, and patients to gather necessary documentation. Follow up with payers to obtain timely approvals and update authorization status in the system. Document authorization details accurately in billing software and ensure compliance with payer requirements. Collaborate with the billing and AR teams to minimize claim rejections and denials due to authorization issues. Handle denials and re-submissions related to missing or invalid authorizations. Maintain knowledge of insurance guidelines, payer policies, and updates related to prior authorization. Key Skills Required Strong knowledge of US healthcare, RCM, and payer guidelines . Hands-on experience with prior authorization processes . Excellent communication skills (verbal & written). Good analytical and problem-solving skills . Familiarity with medical terminologies, CPT, ICD-10, and HCPCS codes (preferred). Ability to work in a fast-paced environment with attention to detail . Please share your CV to hr@oncospark.com or Contact :7824834817 - Sangeeth HR

Preferred candidate profile Good communication Good Domain knowledge in Medical Billing and AR and Denial Management Sound knowledge in specialties like DME etc., Immediate joiner. Typing speed - min 25 words per minute Shift time - NIGHT SHIFT

Eligibility Verification: Contact insurance companies via calls or portals to verify patient insurance coverage, benefits, co-pays, deductibles, and plan details. Ensure real-time and accurate entry of eligibility details in the system. Identify discrepancies and escalate coverage issues appropriately. Prior Authorization: Initiate and follow up on prior authorizations required by payers for procedures, medications, or services. Interact with insurance carriers to obtain approvals or resolve denials. Maintain documentation of communication and authorization details in the EMR/RCM systems. General Duties: Collaborate with providers, clinical teams, and billing departments to ensure authorization compliance. Maintain compliance with HIPAA regulations and company policies. Preferred candidate profile Knowledge of US healthcare insurance (Medicare, Medicaid, Commercial plans). Strong understanding of CPT, ICD, and HCPCS codes (preferred). Familiarity with EMR/RCM systems and insurance portals. Excellent communication and interpersonal skills. Ability to handle high call volumes and multi-task effectively. Share your profile to hr@oncospark.com | Contact : 7824834817 - Sangeeth.

Roles and Responsibilities : Listen to calls on the operation floor Provide feedback and conduct coaching sessions for the client partners on the floor to improve/ maintain the CPs language skills, soft skills, and call handling skills Conduct language and voice & accent training for employees as per organization standards Monitor and provide feedback for bottom performers Ensure that the bottom performers move up the learning curve by means of special coaching sessions Conduct on the floor interventions through coaching and feedback models as defined by function/program Should have the ability to create flyers basis the observation on the call audits Use the various learning tools to enhance spoken capabilities Support OJT/Production Ramp by observing, measuring, and monitoring learners as needed Maintaining and reporting audit/feedback/ coaching/ training records Training new hires on Fundamental Skills of Grammar and Voice & Accent Supporting for new hire interviews in checking their Communication & Accent Consistent alignment with operations by auditing calls, understanding needs, conducting refresher training. Demonstrating innovation in training by carrying floor requirement into classroom training Maintaining Data and MIS as per training requirement Supports intra & inter function collaboration. Proactively best practices ideas from across locations to add value. Contributes to process improvements and innovation in the training function. Conducts Need analysis and shares feedback with stakeholders. Providing Feedback to New Hires on V&A and Soft Skills Random review and audit of cases to identify opportunities in soft skills, set a base line, identify the opportunities, train, re-evaluate and check on progress made. Create a structured training plan, train and monitor to check the improvements. Track, maintain and publish all audit, training and improvement scores on periodic basis. Preferred Candidate Profile : Graduate in any discipline. Certificate in voice/accent training would be a plus. Excellent communication skills Voice & Accent Training working experience. Soft skills training working experience. Good understanding on US Sounds and pronunciation Facilitation skills Good Interpersonal Skills MS-Office working experience. Flexibility to work in US Shift Share your updated resume to hr@oncospark.com or Contact : Sangeeth : 7824834817