Regularly updating all accounting ledgers and journals. Performing reconciliations of clients’ bank accounts to ensure accuracy of cash records. Entering clients' transactional data into the appropriate accounting program. Required Candidate profile Proficiency in all Microsoft Office applications and accounting software. The ability to multitask. Basic bookkeeping skills. Excellent organizational and time management skills. Perks and benefits Flexible Hours. Retirement Plans.
Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Required Candidate profile Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Perks and benefits Flexible Hours. Retirement Plans.
Updating and maintaining databases, archives, and filing systems. Monitoring and reviewing databases and correcting errors or inconsistencies. Generating and exporting data reports, spreadsheets, and documents as needed. Required Candidate profile The ability to manage and process high volumes of data accurately. Good understanding of databases and digital and paper filing systems. Knowledge of administrative and clerical operations. Perks and benefits Flexible Hours. Retirement Plans.
Resolving customer complaints brought to your attention. Creating policies and procedures. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Required Candidate profile Ability to lead a team. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable. Perks and benefits Flexible Hours. Retirement Plans.