619 Team Coaching Jobs - Page 15

Responsibilities: * Manage sales team performance & development * Ensure customer satisfaction through effective communication * Lead sales strategy implementation * Collaborate with cross-functional teams on initiatives

Greetings from Tech Mahindra! We are currently looking for an Operations Team Lead - U3 role to manage a team of 8 to 10 U1's/U2's (Journals Editorial Coordinators) to work with our internal team here in Hyderabad. Role: Ops Team Lead - U3 (Fulltime/Permanent) Designation as per TechM: Team Lead - BPS (U3) Client: UK Based (800 years old) Payroll: Tech Mahindra. Experience: Min 2y of experience as a TL on papers.(Mandatory) Location: Hi-tech city, Hyderabad Work More: Work from office Shifts: 12PM till 9:30PM (Mon/Fri and Sat & Sun will be fixed week off) (2 way transport will be provided within our boundary limits. Required: Must have good people management & leadership skills. Should be ab...

: Urgent Hiring: Team Leader International Voice Process (US Shift) | Bangalore Location: Bangalore Working Hours: 9 hours/day | 5 days/week Shift: Night Shifts Join Date: Immediate joiners preferred Job Title: Team Leader – International Voice Process Key Responsibilities: Team Management Lead, mentor, and motivate a team of customer service representatives. Conduct regular team meetings, 1:1s, and performance reviews. Address team concerns and foster continuous improvement. Performance Monitoring Track team metrics: AHT, CSAT, Quality Scores, etc. Set and drive KPIs to meet/exceed targets. Implement action plans to boost team performance. Quality Assurance Ensure adherence to call quality ...

Team Management:Supervise and mentor a team of customer service/financial advisors, ensuring high engagement and performance. Process Oversight:Monitor day-to-day operations of the BFSI process, ensuring adherence to SLAs, compliance call 7697428237 Required Candidate profile Prior exp in healthcare in Claims process Experience: Minimum 3+ years in a BPO Healthcare process, with at least 1 year as a Assistant Manager.

Revenue targets of the branch Productivity of the branch Recruit, coach and develop ADM and Agent Advisors Adherence to Customer service standards Key Responsibilities Meet branch targets Achieve revenue targets Ensure implementation of GOLD system Supervise the activity plan of Sales Managers & Agents to ensure that these are fulfilled as per the desired standards Ensure that all Sales Managers and Agents under supervision perform as per the company rules and regulations Track productivity measures as for the unit AFYP Case rate Annual mode business Persistency Paid cases per agent YTD appointments SM appointments Proactive agent retention Annual FYC standards Execute plans for growth of th...

Revenue targets of the branch Productivity of the branch Recruit, coach and develop ADM and Agent Advisors Adherence to Customer service standards Key Responsibilities Meet branch targets Achieve revenue targets Ensure implementation of GOLD system Supervise the activity plan of Sales Managers & Agents to ensure that these are fulfilled as per the desired standards Ensure that all Sales Managers and Agents under supervision perform as per the company rules and regulations Track productivity measures as for the unit AFYP Case rate Annual mode business Persistency Paid cases per agent YTD appointments SM appointments Proactive agent retention Annual FYC standards Execute plans for growth of th...

Greetings from Coronis Ajuba!! We are hiring Experienced Medical Coding Trainers ( Surgery or E/M) We are seeking highly skilled and experienced Medical Coding Trainers with expertise in Surgery or Evaluation & Management (E/M) coding. Experienced Trainers - Medical Coding ( Surgery or E/M) Location : Chennai | Mode : Work from Office Eligibilty Criteria: Looking for Surgery expert (1-6 series) or E/M ( IP or OP) Auditor We are looking for : Minimum 1+ years of experience as Medical Coding Trainer or 5+ years of experience in medical coding with at least 2 years in Auditing. What we offer: Complementary Food, Snacks and Beverages A vibrant work environment at Tidel Park, Chennai Joining Bonu...

Opening for the Team leader, need excellent communication, candidates should know attrition, shrinkage, kpi, kra, Bpo matrix, looking immediate joiner inbound/outbound any process, at least 1 year on paper as Team leader ,Interested apply today.

Experienced Team Leader with 6+ yrs, skilled in PHP (CodeIgniter, Laravel), Node.js, MySQL, MongoDB, and front-end tech. Proven leadership, project management, client communication, and a strong focus on quality, scalability, and timely delivery.

We are looking for Candidates from Call Center Sales (voice) background (Domestics/International) for our Captive Call center for Vashi This Job opportunity is on the Pay role of ICICI LOMBARD GIC PVT LTD General Description of the Job : Responsible in daily Voice operations of the call center supervising the performance of team 1. Drive sales through daily management of a team of 5-10 employees to include Motivating, recognizing and rewarding, coaching, training and problem solving . 2. Assist Team Manager with development, process improvement, analysis and implementation of efficiency or quality initiatives. 3. Monitor Major KPI of Outbound voice Team & performance 4. Provide consistent, b...

- Drive team communication - Assign tasks effectively - Organize and track workflow - Monitor performance - Ensure quality standards - Coach and guide team - Foster team culture - Improve processes - Manage time well - Lead by example Required Candidate profile - Strong organizational and communication skills - Proficient in using collaboration tools - Ability to prioritize tasks and work well under pressure - Fluent in Hindi & English (spoken and written)

• KEY RESPONSIBILITIES: 1. Strategy Implementation Maintain service level agreements while resolving customers service request. Identify opportunities for network rehabilitation within the assigned territory. Ensure compliance to quality and process standards defined for org. . Ensure safety standards and protocols are followed within the assigned territory. 2. Installation and Fault Repair Ensure resolution of service request as per defined timeline and service level agreement. Identify and analyse fault cases to minimise repeat or re-open cases. Responsible for Installation & Shifting performance across the job area and to drive defined KPI, whlie ensuring quality of installation & cost fo...

Dear Job Professionals, Hiring | Assistant Manager Operations | E-commerce Voice Process | Bangalore We are currently hiring for the position of Assistant Manager – Operations in Bangalore for a domestic e-commerce voice process with a leading multinational BPO. If you have a strong background in customer service operations, leadership skills, and are ready to take the next step in your BPO career, this role is for you. Job Title: Assistant Manager – Operations Location: Bangalore Industry: BPO – Customer Support (E-commerce Voice) Employment Type: Full-Time, Permanent Work Mode: Work from Office Shift: Rotational shifts, 6 days working Interview Mode: Virtual Relocation Assistance: Not prov...

Job Title: Team Leader BPO Location: Bangalore Department: Operations Job Summary: We are seeking a dynamic and experienced Team Leader to oversee and optimize our BPO operations. The ideal candidate will be responsible for managing daily operations, ensuring SLA and KPI targets are consistently met, and maintaining critical metrics such as shrinkage, attrition, and schedule adherence. Key Responsibilities: Manage day-to-day operations across assigned BPO processes (voice, non-voice, and back-office). Ensure adherence to SLAs, KPIs, and quality benchmarks. Lead, mentor, and manage a team of agents to achieve individual and team goals. Monitor and manage key performance metrics including attr...

Hiring | Team Lead | Inbound Voice Process | Domestic E-commerce | Bangalore We are hiring experienced Team Leaders for a domestic voice process (e-commerce) with a multinational BPO in Bangalore . This is a great opportunity for professionals passionate about operations, people management, and customer satisfaction. Job Title: Team Lead Customer Support (Inbound Voice) Location: Bangalore Industry: BPO – E-commerce Voice Process Employment Type: Full-Time | Work from Office Key Responsibilities: Lead and manage a team of customer service representatives handling inbound calls Ensure smooth floor operations and adherence to SLAs, AHT, and CSAT targets Handle escalations and resolve customer ...

Title of the Position: Customer Service Team Lead Designation: Specialist / Team Lead Work Location: Mysore (Work from Office)

Immediate Requirement Team Lead (Supervisor) International Inbound Voice US Shift Exp:5Yr+ (2yrs On paper exp as TL) Salary: 75k Location: Bangalore Interested Candidate Please drop CV to gayathri.srinivasan@geniehr.com or ping me on 7339094334

• 3-4 years of experience in corporate sales for Bangalore region • Team leading experience • The role involves acquiring new Clients (mid-sized corporate companies). It would also involve managing the existing Client portfolios. • Being a Sales Profile, this job involves travelling in the allocated area for Client Meetings, Bank Meetings etc. • Direct cold call in Industrial area in respective location • Bank Branch Visit for collecting fresh data. Scheduling meeting with the prospective clients and promoting Crisil and benefits of credit ratings. • Following up with the clients post client acquisition for payment and feedback on the ratings. • Getting feedback from the customers and sharin...

Experience: 4-7 Years Location: Chennai - Perungulathur( Night Shift) and Hyderabad (Day shift and Only Male candidate) Responsibilities: Employee Relations HR Orientation, Day 1 new joinee experience, documentation & Transaction Issues Floor connects Organize Meetings Counseling, Grievance Handling Employee Engagement Employee Engagement Initiatives Prepare Engagement Calendar Coordinate in identifying nominations for R&R Coordinate for team outings & Lunch, anniversaries Regular Townhalls with leaderships Should have stakeholder management with Attrition control and Retention He should know Hindi and only Background from IT/ITES company

Technical support Team leader 4B Role Designation Technical Team Leader Position Summary Manage a team of technical executives in service desk operations. Main objective of the role will be to supervise the day-to-day delivery and performance of the team. The role will also require the individual to motivate, mentor, coach and groom the team. Ensure process & KM compliance along with meeting client and internal commitments. Own all customer escalations and complaints. Required skill set General knowledge & skills: Knowledge of Microsoft windows queries.• Experience in managing teams• Able to coach, mentor, motivate and interact with people• Excellent verbal and written communications • Stron...

The ideal candidate will be responsible for client relationship building and nurturing, project management, team coaching, and project budgeting. Your strategic thinking and leadership skills will help you succeed in this role. Responsibilities: - Support and provide feedback for team members - Establish and nurture strong relationships with clients - Manage all active projects end-to-end Qualifications: - Bachelor's Degree or equivalent experience - 4 - 6 years" of work-related experience - Strong written and verbal skills,

Are you passionate about bringing systems to life Are you skilled at problem-solving and finding solutions Do you have a keen interest in leading people to enhance digital client on-boarding processes using technology and driving revenue, profitability, and NPS for the firm As a Java Engineer, your primary responsibilities will include designing, developing, implementing, and managing technology platforms in the client onboarding/lifecycle management areas. You will apply a broad range of full-stack development, security, reliability, and integration technologies on the Azure platform to ensure the delivery of a robust and scalable platform. Additionally, you will integrate with various syst...

Hi Job Seekers We have an opportunity for the role of Assistant Manager Role in Lucknow for domestic Voice Process. Job Title: Assistant Manager Operations (E-commerce Voice Process) Location: Lucknow, Uttar Pradesh Industry: BPO / Customer Service (E-commerce Voice Support) Work Mode: Work from Office (Relocation assistance not provided) Employment Type: Full-Time, Permanent Open for PAN India Candidates willing to relocate to Lucknow About the Company We are a leading BPO partner for India’s top-tier e-commerce platforms. Known for operational excellence and customer-centric solutions, we deliver high-quality voice support across the country. To strengthen our growing team in Lucknow, we a...

Dear Job Aspirants, Greetings from Global Healthcare Billing Partners Pvt. Ltd.! We are currently hiring for RCM Trainer with minimum 2Years of experience into Medical Billing!!!. Position :RCM Trainer Location: Vepery Salary : Best in industry Work Mode: WFO Qualification: Any Degree Requirements: 2 to 6 years of experience as revenue cycle management [RCM] trainer with excellent communication and presentation skills to convey complex RCM topic clearly Should develop and deliver effective training programs and evaluate trainees progress and provide periodical feedback Possess excellent organizational skills to manage training schedules Should have the ability to create training materials ba...

Work from Office upto 8 LPA International Voice Process Min 2-3 year of team handling on paper exp required in BPO Rotational Shift 5 Days working Graduate Mandatory Immediate Joiners Mohali Interested candidates contact on 9815111359 Baljit Required Candidate profile Should be aware about Shrinkage, Attrition , KPI & KRA's Flexible for 24X7 Shifts Good Customer Handling Skills Min 2-3 year of team handling on paper experience required in BPO