3603 Tcp Jobs - Page 14

By M-Tech Innovations Ltd / June 20, 2025 Experience: 5+ Years Job Description: We are seeking a skilled Embedded Engineer with 5+ years of experience in embedded systems design, industrial automation, and hardware-software integration. The ideal candidate will have strong analytical skills, capable of enhancing the efficiency, stability, and scalability of embedded systems. Key Responsibilities: Design and development of embedded hardware including schematic and PCB layout. Programming in C, C++, and Java for embedded platforms. Having Knowledge of 4G & VTS Integration and debugging of microcontrollers including PIC16/18, ARM Cortex-M3/M4, and Cortex-A8. Develop and maintain software using Keil uVision, ARM-GCC, Source Boost, QT Creator, and Eclipse IDEs. Work with communication protocols: UART, CAN (Basic), RS485, RS422, TCP/IP, SPI, I2C, USB. Develop applications on OS platforms: FreeRTOS, RTX-Keil, WINCE 6.0, Qtopia, Debian, Angstrom, and Android. Implement wireless communication using LF, HF, UHF, UltraUHF, Z-Wave, and ZigBee modules. Integrate GSM, GPRS, and GPS modules from Telit, Simcom, and Quectel. Work with cloud services including AWS, Amazon Cognito/IoT, and IBM Watson IoT.

Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you're welcome.) At Redis, you'll work with the fastest, simplest technology in the business—whether you're building it, telling its story, or selling it to our 10,000+ worldwide customers. We're creating a faster world with simpler experiences. You in? Who are we? Come and join us at Redis, where our success and diverse global culture make us the ideal choice for your next career move. We're a double unicorn and growing fast, so this is a great time to join! When you join us, this will be a journey where you will enjoy success, learn new skills, and make new friends. Why Redis? Data is the lifeline of every business, and Redis helps organizations reimagine how fast they can process, analyze, make predictions, and take action on the data they generate. Redis provides a competitive edge to more than 8,000 global businesses with Redis Enterprise. We have major strategic partnerships with cloud vendors Amazon Web Services, Microsoft Azure, and Google Cloud. We're a unicorn company with a valuation of more than $2 billion and have raised more than $347 million in funding. We're growing fast and expanding our team across the globe. Why would you love this job? The Redis Cloud Operations team is hiring for a Site Reliability Engineer role, offering you the chance to work on large-scale systems and support our valued customers. You'll operate state-of-the-art products using the most cutting-edge and best-in-class SRE tools. In this global role, you'll participate in the monitoring, operation, and management of a Redis managed service at one of the world's largest CSP. We're looking for highly motivated team players with a keen attention to detail and substantial experience working in intense production environments. If you have a passion for tackling technical challenges on a global scale, this position is perfect for you. What you'll do: As a Site Reliability Engineer at Redis, you will: Handle Technical Escalations: Engage in complex troubleshooting and manage technical escalations within a Follow-the-Sun (FTS) support model, ensuring seamless global service coverage. Ensure System Reliability: Leverage your software development and problem-solving expertise to create automation tools and runbooks, enhancing the reliability and stability of the Redis database on a leading cloud service provider. Collaborate with Engineering Teams: Partner closely with engineering teams during service-impacting incidents, leading problem management efforts to maintain service continuity and stability. Participate in On-Call Rotations: Be available for occasional weekend on-call shifts, providing critical support and ensuring service reliability. What will you need: B.S. in Computer Science, Information Technology, Software Engineering, or a related field. At least 4 or more years of experience working on infrastructure/CloudOps/SRE domains. At least 3 years of experience troubleshooting real time production systems At least 2 years of hands-on experience with Azure cloud infrastructure. Strong working knowledge in Linux/Unix. Deep understanding of networking (TCP/IP) with emphasis on the various cloud providers. Experience with alerting and monitoring systems (Prometheus, Grafana, ELK, Splunk, etc.). Experience in scripting languages but not limited to: Bash, Python. Programming experience with C# is a plus. Familiarity with source code version control tools like Git, Gitlab, SVN, etc. Experience with containerization technologies and concepts. Experience using and maintaining deployment and configuration management tools (Github actions, Jenkins, Ansible, Chef, etc.). Experience in analyzing and debugging production issues at scale. Self-directed, ambitious, authentic, caring, and eager to learn new things. Experience with 24/7 on-call duty. Availability to nights and weekends (follow the sun) Extra great if you have: FedRAMP certification is a plus. Experience working with large-scale distributed systems. Experience with NoSQL databases (especially Redis). Experience with infrastructure as code tools (Terraform, Pulumi, etc.) Linux and Azure Certification #LI-AD2 #LI-remote As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees' differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.

Job Description Key Skillssmart meters (DLMS/COSEM-based), cloud IoT platform (ZONOS), NB-IoT/GPRS TCP/IP channels, OBIS code mapping, HDLC/DLMS frame structure, Swagger/OpenAPI, RESTful integrations RoleDLMS Integration Engineer Industry TypeElectrical & Electronics Functional AreaEmbedded Systems / IoT Integration Employment TypeFull time Role CategoryEmbedded Software / IoT Protocol Integration / Communication Protocols EducationBachelors or master’s in Electrical or Electronics & Communication Engineering Experience3 years Job LocationBengaluru Responsibilities: Job Summary: We are looking for a DLMS Integration Engineer who will work on enabling communication between smart meters (DLMS/COSEM-based) and a cloud IoT platform (ZONOS). The role involves secure communication over NB-IoT/GPRS TCP/IP networks, handling DLMS frame construction, session management, and OBIS-based data parsing using Java or Kotlin. Key Responsibilities: Develop and manage secure DLMS/COSEM sessions over NB-IoT/GPRS TCP/IP channels Build and decode GET / SET / ACTION frames using OBIS codes (e.g., CF17, CF18, event logs, billing data, valve control) Interface with meters that establish TCP socket connections via NB-IoT modules Handle secure session establishment including LLS/HLS authentication, frame counter management, and Initialization Vector (IV) setup Parse and map OBIS responses into connector-friendly formats (JSON structures) Collaborate with API engineers to complete ZONOS platform integration Support connection-level diagnostics, logging, and error analysis for large-scale deployments Requirements: Required Skills: Solid understanding of DLMS/COSEM protocol and smart meter data communication principles Experience with NB-IoT/GPRS-based TCP/IP socket programming Hands-on programming experience in Java, Kotlin, or Python Working knowledge of OBIS code mapping, HDLC/DLMS frame structure, and encrypted communication Experience with Gurux DLMS library or any open-source DLMS toolset Familiarity with Linux environments for development and testing Good-to-Have: Experience integrating with IoT platforms or head-end systems Hands-on with DLMS frame analyzers, test harnesses, or meter simulators Understanding of NB-IoT communication stack, modem initialization, and connectivity diagnostics Familiarity with Swagger/OpenAPI specifications for RESTful integrations

Job Overview: We are seeking a versatile, driven individual with superb communication and decision-making skills, and a passion for best-in-class customer service to join a successful Service Desk team within Arm's IT department. By providing exceptional, timely, and effective first-line support to Arm's employees and partners, you will have a measurable impact on the success of Arm. As well as providing exemplary support to users, ensuring we meet SLAs and XLAs, identifying opportunities for growth, improvement and support other team members. Responsibilities: Resolve and triage incidents/requests in line with SLAs/XLAs and quality standards Deliver first-line resolutions and ensured proper escalate to relevant teams Escalate potential SLA breaches and critical (P1/P2) incidents to appropriate teams Monitor queues to identify trends and flagged recurring issues for problem management Maintain and improve knowledge base documentation Support the team as a mentor by modeling standard processes, promoting knowledge sharing, and fostering a culture of collaboration. Act as shift coordinator, ensuring service continuity and effective handovers Propose and contribute to shift-left and automation initiatives for service improvement Required Skills and Experience: 5+ years within a Service Desk role. Exceptional communication and presentation skills. In-depth knowledge of ticket management tools including ServiceNow. Good understanding of incident and request management practices Good grasp of network principles: DHCP, DNS, TCP/IP, WAN, and LAN Basic knowledge of virtualization, storage infrastructure, HPC, and cloud services Experience in User Access Management (UAM) for on-prem and Azure AD, including fault resolution; familiarity with Microsoft Identity Manager Proficient in Windows, Mac, and Linux OS with hands-on system administration and core command-line usage Skilled in Microsoft 365 administration, including SharePoint, OneDrive, MS Teams; experience with Zoom and Slack Experience supporting Android and iOS devices, Intune MDM enrollment, and end-user fix "Nice to have" Skills and Experience: ITIL V4 Certification Knowledge of implementing AI solutions in an ITSM environment. In Return: Accommodations at Arm At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Hybrid Working at Arm Arm’s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. #LI-LK2 Accommodations at Arm At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Analyze and resolve MS SQL Server latency related to network performance or configuration bottlenecks Expert-level knowledge of TCP, UDP, SLP, and SFTP protocols, including deep packet inspection and session troubleshooting Troubleshoot and resolve network issues across LAN, WAN, and cloud infrastructure, including latency, packet loss, routing issues, and security misconfigurations Experience using diagnostic tools such as Wireshark, SolarWinds, AWS CloudWatch, SQL Profiler Perform deep protocol diagnostics on TCP, UDP,SLP, and SFTP traffic using tools like Wireshark and tcp dump Administer and support Windows Server environments (2016/2019/2022), including Active Directory, DNS, DHCP, and Group Policy Design, implement, and troubleshoot AWS networking components, such as VPCs, Subnets, Internet Gateways, NAT Gateways, Route Tables, Security Groups, and NACLs Maintain and optimize connectivity between on-premises infrastructure and AWS cloud, including: Site-to-Site VPNs AWS Direct Connect Hybrid DNS and routing strategies Network segmentation and traffic flow optimization Monitor network and application performance using tools like SolarWinds, PRTG, AWS CloudWatch, SQL Profiler, and Windows Performance Monitor Collaborate with DBAs, developers, and system administrators to resolve end-to-end connectivity and performance issues Document root cause analysis, network architecture, and configuration changes Proficiency with Windows Server administration and core services (AD, DNS, DHCP) ---------------------------------- Job Types: Full-time, Permanent Pay: ₹510,932.67 - ₹1,720,942.14 per year Schedule: Day shift Night shift Work Location: In person Application Deadline: 24/06/2025

Responsibilities: Design, configure, and implement secure network solutions based on business requirements. Install, support, and maintain hardware and software for LAN, WAN, VPN, and internet systems. Monitor network performance and optimize the environment to maintain high availability and reliability. Perform regular network performance testing, tuning, and troubleshooting. Configure and support firewall, switches, and routers (Cisco, Juniper, etc.). Manage IP addressing, subnetting, and VLAN configurations. Implement network security protocols and participate in network-related audits. Provide technical support and guidance to users and teams. Document network problems and resolutions for future reference. Maintain up-to-date network diagrams and documentation. Evaluate new technologies and tools for potential adoption. Key Technical Skills:Core Networking: TCP/IP, UDP, DNS, DHCP LAN/WAN technologies Routing protocols (OSPF, EIGRP, BGP) Switching technologies (VLANs, STP, EtherChannel) Wireless technologies (802.11 a/b/g/n/ac/ax) Hardware & Devices: Cisco routers, switches, firewalls Juniper, HP, or other enterprise networking devices Wireless Access Points and Controllers Security & Firewalls: Firewall configuration (Cisco ASA, Fortinet, Palo Alto) VPN configuration (IPSec, SSL VPN) Network Access Control (NAC), 802.1X Tools & Monitoring: Wireshark, SolarWinds, PRTG, Nagios, Zabbix Network troubleshooting and packet analysis SNMP-based monitoring Operating Systems & Scripting: Windows Server, Linux administration Basic scripting knowledge (Python, Bash, PowerShell) Cloud & Virtual Networking (Bonus): AWS/Azure network configuration (VPC, NSG, VPN Gateway) SD-WAN technologies VMware NSX or other virtual networking platforms Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. 2–5 years of experience in a network engineering role. Relevant certifications preferred: Cisco Certified Network Associate (CCNA) / Professional (CCNP) CompTIA Network+ Juniper Networks Certified Associate (JNCIA) Soft Skills: Strong analytical and problem-solving skills Excellent communication and documentation ability Ability to work independently or in a team Strong attention to detail and organizational skills Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person Expected Start Date: 01/07/2025

(8-10 Years) Role Summary: We are seeking an experienced and highly motivated IT Manager to lead and build our internal technology infrastructure and operations. As our dedicated IT Manager, you will be pivotal in establishing secure, scalable, and efficient IT systems from the ground up. This role requires a hands-on leader who can manage all aspects of IT, from day-to-day support to strategic planning, ensuring our team has the tools and environment needed to thrive in a fast-paced startup. Mandatory Skill Sets/Expertise: 8+ years of progressive experience in IT roles, with a significant portion in an IT management or lead capacity, preferably within a fast-paced startup or high-growth environment. Strong hands-on experience with cloud platforms (e.g., AWS, Azure, Google Cloud), including managing cloud-based infrastructure and services. Proven expertise in network administration (TCP/IP, DNS, DHCP, VPNs, firewalls). Solid experience with endpoint management for macOS and Windows environments. Demonstrated knowledge and practical experience with cybersecurity principles, tools, and best practices. Experience with identity management systems (e.g., Okta, Azure AD, Google SSO). Proficiency in administering SaaS applications (e.g., Google Workspace/Microsoft 365, Slack, Jira) Experience in vendor management and IT procurement. Experience with IT budgeting and financial management. Good To Have: Relevant certifications (e.g., AWS Certified SysOps Administrator, CCNA, CompTIA Security+, ITIL). Experience implementing or maintaining compliance frameworks (ISO 27001, SOC 2). Scripting skills (e.g., Python, PowerShell) for automation. Prior experience in a DevOps or DevSecOps environment. Key Attributes: Good communication and customer service skills Adaptability and willingness to learn new technologies Excellent problem-solving skills and the ability to troubleshoot complex technical issues independently. Ability to work autonomously, prioritize tasks effectively, and adapt to a rapidly changing environment. Detail-oriented and committed to delivering high-quality solutions Ability to collaborate effectively in a team environment. Key Responsibilities: IT Infrastructure & Operations: Design, implement, and maintain scalable and secure IT infrastructure, including cloud environments (e.g., AWS, Azure, GCP), networking, servers, and storage solutions. Oversee all IT operations, ensuring high availability and performance of critical systems and applications. Manage and optimize network infrastructure, including Wi-Fi, VPN, firewalls, and routing. User Support & Management: Provide expert-level technical support for all internal employees, troubleshooting hardware, software, and network issues. Manage user accounts, access controls, and provisioning/de-provisioning across various systems (e.g., Google Workspace/Microsoft 365, internal applications) during onboarding & offboarding process. Develop and maintain documentation for IT processes, policies, and user guides. Cybersecurity & Compliance: Implement and enforce robust cybersecurity best practices, including endpoint security, identity management, data loss prevention, and incident response planning. Support in conducting regular security assessments, vulnerability scans, and penetration tests to identify and mitigate risks. Develop and maintain IT security policies and ensure compliance with relevant industry standards (e.g., ISO 27001, SOC 2, GDPR) as the company scales. Strategic Planning & Vendor Management: Develop and manage the IT budget, forecasting future needs and optimizing costs. Evaluate, select, and manage relationships with IT vendors, service providers, and software partners. Contribute to the strategic direction of the company’s technology roadmap, aligning IT initiatives with business goals. Hardware & Software Management: Procure, deploy, and manage company-owned hardware (laptops, monitors, peripherals) and software licenses. Implement and manage Mobile Device Management (MDM) solutions. Team Leadership & Development (Future): As the company grows, potentially build and mentor a small IT support team. Foster a culture of continuous improvement and learning within the IT function. Drop your CVs to joinourteam@accorian.com

Job Title: Network Engineer / Network Administrator (3+ Years Experience) Job Type: Full-Time Location: Bengaluru, Karnataka Salary: ₹6,00,000 – ₹8,00,000 per annum Experience Required: Minimum 3 Years Industry: IT Services / Infrastructure / Networking Job Summary: We are looking for a skilled and proactive Network Engineer with over 3 years of experience to join our IT infrastructure team in Bengaluru, Karnataka. The ideal candidate will be responsible for designing, maintaining, and supporting our company’s network infrastructure to ensure optimal performance and security. Key Responsibilities: Design, implement, and manage local area networks (LAN), wide area networks (WAN), and wireless networks. Monitor network performance, conduct system tuning, and ensure high availability. Configure, install, and maintain routers, switches, firewalls, and other networking hardware. Handle network troubleshooting, fault analysis, and performance issues. Maintain and update network documentation, topology diagrams, and inventory. Ensure network security through firewalls, VPNs, and security policies. Manage IP addressing, DHCP, DNS, NAT, and VLANs. Collaborate with cross-functional IT teams to support system upgrades and implementations. Provide Level 2/3 support for network-related issues. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. 3+ years of hands-on experience in enterprise network management. Strong knowledge of network protocols (TCP/IP, DNS, DHCP), and routing/switching. Experience with Cisco/Juniper devices and firewalls. Familiar with monitoring tools like SolarWinds, PRTG, or Nagios. Good understanding of network security and access control. Strong analytical and troubleshooting skills. Preferred Qualifications: Certifications: CCNA / CCNP / CompTIA Network+. Experience with cloud networking (Azure/AWS) is an added advantage. Knowledge of scripting (Python, Bash) for network automation is a plus. Job Type: Full-time Pay: ₹700,000.00 - ₹800,000.00 per year Benefits: Health insurance Schedule: Day shift Monday to Friday Work Location: In person

Job Description Key SkillsC/C++, Embedded C, STM32F/H controller, I2C, SPI, UART, RS232, RS485, CAN, TCP/IP, HTTP, MQTT, Jira, GitHub RoleFirmware Engineer Industry TypeEmbedded Systems Functional AreaIT Employment TypeFull time Role CategoryIT EducationBE/ BTech Experience4 years Job LocationBengaluru Responsibilities: Strong in C, Embedded C programming Hands-on experience working with microcontroller-based products. Working with an STM32F/H controller is an added advantage Good in communication protocols (physical) such as I2C, SPI, UART, RS232, RS485, CAN Good understanding of object-oriented programming C++ Python programming is an added advantage Requirements: Experience developing embedded Linux applications using C/C++ Should have experience working in multithreaded Linux applications Sound understanding of IPC mechanisms such as shared memory, and queue Hands-on experience working with Linux platforms such as Raspberry Pi Good understanding of network protocols such as TCP/IP, HTTP, and MQTT Should have experience working in agile methodologies Good exposure to using tools such as Jira, and GitHub.

Desktop Support Engineer Responsibilities: Provide first-level support for desktops, laptops, printers, and mobile devices. Respond to support tickets, calls, and emails promptly and professionally. Install, configure, and maintain hardware and software applications. Troubleshoot system and network problems, diagnosing and resolving hardware/software faults. Set up new user accounts, email, and other IT services. Support video conferencing tools and audio-visual equipment. Perform routine maintenance on systems, including OS updates and antivirus checks. Escalate unresolved issues to higher-level IT support or vendors as needed. Maintain asset inventory and documentation for hardware and software. Provide IT onboarding support for new employees. Assist with backup and restore procedures as required. Key Technical Skills:Hardware & Peripherals: Troubleshooting desktops, laptops, printers, and scanners RAM upgrades, hard drive replacements, motherboard diagnostics Operating Systems: Windows 10/11, Windows Server basics macOS and Linux (basic understanding is a plus) Installation and troubleshooting of OS and software updates Software Applications: Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Email client configuration (Outlook, Thunderbird) Web browsers, PDF readers, and remote support tools Networking Basics: TCP/IP, DHCP, DNS, LAN/WAN IP configuration and troubleshooting network connectivity Wireless network setup and support Active Directory & User Management: User account creation, password resets Group policies and access control Remote Support & Tools: TeamViewer, AnyDesk, Remote Desktop Protocol (RDP) Ticketing systems (e.g., ServiceNow, Zendesk, Freshdesk) Security & Backup: Antivirus software installation and update Basic data backup and recovery practices Qualifications: Diploma or Bachelor’s degree in Computer Science, Information Technology, or related field. 1–3 years of experience in desktop/helpdesk support roles. Certifications preferred: CompTIA A+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (basic understanding) Soft Skills: Strong problem-solving and troubleshooting ability Clear and effective communication with users Patience and empathy when dealing with non-technical users Good organizational and time-management skills Ability to work independently and as part of a team Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Health insurance Provident Fund Shift: Day shift Work Days: Monday to Friday Work Location: In person

Description Serve as the initial point of contact for all IT support requests, incidents, and inquiries via phone, email, or ticketing system (ServiceNow). Troubleshoot and resolve hardware, software, and network issues on laptop and other peripherals. Maintain accurate and timely updates of all assigned tickets within the ServiceNow system. Escalate complex or unresolved issues to appropriate support teams while maintaining ownership and communication with the end user. Perform user account management tasks including onboarding, offboarding, password resets, and permissions adjustments in Active Directory and related systems. Ensure all service level agreements (SLAs) are met and documented appropriately. Participate in documentation of technical processes, FAQs, and knowledge base articles. Support IT asset management and inventory processes. Provide remote and in-person support as needed. Participate in on-call rotation or extended hours support, if required. Qualifications Qualifications Required: Bachelor's degree required. Preferred in Information Technology or a related field. Minimum of 3 years of experience in an IT Service Desk or technical support role. Proficient in using ServiceNow for ticketing and ITSM processes. Strong knowledge of Windows OS, Office 365, and common laptops and user applications. Understanding of networking fundamentals (TCP/IP, DNS, DHCP). Experience with Active Directory and basic user management tasks. Excellent verbal and written communication skills. Strong customer service orientation and troubleshooting abilities. Preferred: ITIL Foundation certification. Experience with remote support tools (e.g., RDP, Zoho Quick Assist, Teams) Familiarity with Mac OS and Conference room equipment. Working Conditions Ability to work in rotational shift for 24x7 support to users across the globe. Flexibility to work outside normal business hours or weekends as needed for system maintenance or project delivery. Job Information Technology Primary Location India-Karnataka-Bengaluru Schedule: Full-time Travel: No Req ID: 251774 Job Hire Type Experienced Not Applicable #BMI N/A

Job Description: IT Administrator Position Overview: We are seeking a highly skilled IT Administrator with a strong background in Azure and AWS cloud platforms. The ideal candidate will have a minimum of 3 years of experience working with Azure and AWS, along with expertise in system administration, network management, and security protocols. This individual will play a key role in maintaining and optimizing our cloud infrastructure to ensure the reliability, scalability, and security of our IT systems. Responsibilities: Cloud Infrastructure Management: Manage and administer Azure and AWS cloud environments, including provisioning, configuration, monitoring, and optimization. Implement best practices for cloud resource management, cost optimization, and performance tuning. Ensure high availability, scalability, and security of cloud-based services and applications. System Administration: Administer Windows and Linux servers, including installation, configuration, and troubleshooting of operating systems and applications. Perform system updates, patches, and upgrades in accordance with established policies and procedures. Monitor system performance and conduct regular health checks to identify and address potential issues proactively. Network Management: Configure and maintain network infrastructure components such as routers, switches, firewalls, and VPNs. Monitor network traffic, troubleshoot connectivity issues, and optimize network performance. Implement and enforce network security policies, including access control and data encryption. Security and Compliance: Implement and maintain security controls, including identity and access management, encryption, and intrusion detection. Conduct regular security audits and vulnerability assessments to identify and mitigate potential risks. Ensure compliance with relevant regulations and standards, such as GDPR, HIPAA, and PCI DSS. Backup and Disaster Recovery: Develop and implement backup and disaster recovery plans to ensure data integrity and business continuity. Test backup systems and recovery procedures regularly to verify their effectiveness and reliability. Respond promptly to data loss incidents and execute recovery procedures as needed. Documentation and Reporting Maintain up-to-date documentation of IT systems, configurations, and procedures. Generate reports on system performance, availability, and security metrics for management review. Communicate effectively with stakeholders to provide status updates and recommendations for improvement. Qualifications: Bachelor’s degree in computer science, Information Technology, or related field. Minimum of 3 years of experience as an IT Administrator or similar role. Strong proficiency in Azure and AWS cloud platforms, including hands-on experience with cloud services such as EC2, S3, Azure VMs, Azure Blob Storage, etc. Experience with system administration tasks on Windows and Linux servers. Knowledge of networking concepts, protocols, and technologies (TCP/IP, DNS, DHCP, VLANs, VPNs, etc.). Familiarity with security best practices and compliance requirements in cloud environments. Excellent problem-solving skills and attention to detail. Effective communication and interpersonal skills. Certifications such as AWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator Associate, or equivalent are a plus. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change based on organizational needs. Job Type: Full-time Pay: Up to ₹600,000.00 per year Benefits: Health insurance Provident Fund Shift: Morning shift Rotational shift Application Question(s): What is your Notice Period ? Experience: Azure: 2 years (Preferred) Work Location: In person Expected Start Date: 01/07/2025

The Applications Development Intermediate Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems Apply fundamental knowledge of programming languages for design specifications. Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging Serve as advisor or coach to new or lower level analysts Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 4-8 years of relevant experience in the Financial Service industry Intermediate level experience in Applications Development role Consistently demonstrates clear and concise written and verbal communication Demonstrated problem-solving and decision-making skills Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Education: Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Strong Ability to wrap low level vendor APIs (i.e. VerifFone) with DLLs to allow for easy application integration Expert with Microsoft C++/C#, SDK, Microsoft API, .NET Core, Web API, COM development knowledge of .NET framework runtime and library components Automation scripting (PowerShell, VB Script or any Other) Advanced TCP/IP communication, COM, ActiveX, DDE, LDAP, Active Directory, Certificate Handling Working experience in integrating hardware devices from all aspects, security, reliability and operations Experienced windows developer with strong production support and troubleshooting capabilities Experience in Angular, Jenkins, CI/CD, Bit Bucket, RDBMS a plus Working knowledge of VM Ware (VDI-Horizon) and other terminal/virtual environments. - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

Vacancy No VN14810 Employment Type Permanent Location Country India Work Location Chennai Who are V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders. Overall Purpose of The Job You will undertake projects encompassing all aspects of shipboard systems including large scale system roll-outs, computer/communication system installation and support. You must balance the ability to participate within dynamic teams with the skill to satisfy the diverse requirements of our clients, group offices and ships. The projects you will undertake may require you to travel to managed vessels or other group offices worldwide. Key Responsibilities and Tasks Dealing with operational problems arising during the daily running of communications and computer systems onboard vessels; Problem determination and resolution of issues reported by vessels experiencing hardware or operational problems. Proactive Maintenance of existing equipment, hardware including networking equipment. First line troubleshooting of communication issues and escalation to service providers. Installation and configuration of new equipment (e.g. Servers, Firewalls, Switches, PCs, printers, etc.) Managing helpdesk tickets and completing tasks allocated from the Helpdesk system. Carry out cybersecurity audits, assessment and implement risk mitigation measures. Respond to cybersecurity incidents reported by vessels and resolve and/or escalate as required. System health checks. Maintaining records of systems & vessels supported. Communication of completed work Email / Phone support during weekends / public holidays Any other tasks assigned by the Team Lead – Vessel Support, Head of IT Operations and Group IS Support Manager You will provide support for critical vessel IT and communication issues during weekends and public holidays on a rotation basis. What can I expect in return? V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth. Essential Hands-on troubleshooting: Being able to quickly resolve technical issues with equipment, networks, or software in a high-pressure environment. Knowledge of computer hardware, software, networking, and troubleshooting. Familiarity with operating systems like Windows, Linux, and possibly others used on vessels. Understanding of LAN (Local Area Network) and WAN (Wide Area Network), TCP/IP, VPNs, routers, and switches. Familiarity with managing servers, databases, and onboard systems. Basic understanding of network security, firewall configurations, and vulnerability management to protect the vessel's IT infrastructure. Desirable Bachelor’s Degree (or equivalent) in a relevant field such as: Information Technology (IT)/ Computer Science/ Electrical/Electronics Engineering/ Maritime Engineering Experience with maritime communication and navigation software such as satellite communication systems, ECDIS (Electronic Chart Display and Information System), and AIS (Automatic Identification System). Experience in IT support in a maritime or offshore environment, particularly in managing the specialised IT systems onboard ships or oil rigs. Familiarity with the unique IT systems used on vessels, including communications systems (satellite, radio), onboard operational software, and bridge systems. Certification in IT Support or Networking: Such as CompTIA A+, Network+, or Cisco's CCNA (Cisco Certified Network Associate) can be advantageous. Applications Close Date 03 Aug 2025

Req ID: 329202 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Windows Server System Administrator to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). Role Title Infrastructure Operations Senior Analyst / Windows Server System Administrator Role Description The Infrastructure Operations Senior Analyst is responsible for activities relating to the build, maintenance and operation of infrastructure platforms. You will have the opportunity to work with our established setup, and drive future improvements in the performance of our technology infrastructure platforms, ensuring that we are increasing the reliability of the platform and optimizing its capacity. Key Responsibilities Provide sound understanding of technology infrastructure concepts and principles to provide support to supported platforms and sectors within technical domainApply basic understanding of how multiple areas collectively integrate within technology infrastructure to support the operations environmentHandle issues and escalations, as well as resolve production problems, reporting to management on status and technical matters Plan and implement improved processes, backup and recovery plans, and uniform methodologies and standardsUtilize skillset to provide support, trouble-shooting and performance-tuning within technical domainAssist with installation and upgrade of platform/sector utilities and toolsStakeholder Management and People ResponsibilitiesWork effectively with virtual and remote team members exercising critical thinking to resolve issues and presenting technical findings accurately to internal customers and leadershipAct as a liaison between various CTI businesses providing direction and support to resolve issues in a timely mannerDirectly impact the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams by providing mentoring and training to junior members of the teamActively contribute towards self-development by creating and following development plans based on discussions with managementCore Role CompetenciesTechnical Knowledge: Has a recognizable area of technical competence. Familiar with appropriate standards. Applies subject domain knowledge to meet organizational need/guide actions. Keeps up with current and possible future technological developments in the field.Processes/ Procedures: Ensures processes and procedures are in place for self and others to use. Seeks ways to improve existing processes, making adjustments or recommending reengineering improvements.Customer and Industry Knowledge: Consistently applies a business driver and marketplace focus when prioritizing actions.Risk Management: Examines and defines factors that could adversely affect task completion, delivery or achievement of customer satisfaction. Evaluates controls to help mitigate negative outcomes through prevention, detection and correction. Identifies the risks of negative outcomes, including inadvertent error or fraud. Ensures ongoing compliance with regulatory requirements.Stakeholder Management: Identifies key partners and their influence, implements techniques for communicating/engaging and managing expectations. Has frequent interactions. Finds the appropriate balance of completing claims by various groups of stakeholders, acting fairly and in consideration of cultural and ethical factors.Client Centricity: Uses insights from customer relationships to anticipate their needs and provide services beyond their expectations. Actively seeks information to understand client issues, expectations, and needs.Problem Solving and Decision Making: Makes sound decisions. Considers relevant factors and uses appropriate decision-making criteria and principles. When making decisions, uses a mix of analysis, wisdom, experience and discernment. Assesses business needs, anticipates problems. Works independently and is self-directed.Skills / Experience LevelsYou have good communication skills with the ability to articulate clearly in high stress situationsYou enjoy learning and love sharing your knowledge with othersYou work independently and are self-directedYou are a detail oriented and perseverant individual You have a positive attitude with the drive to get the work doneYou enjoy collaborating and working as part of a cross discipline team.You're a self-starter with good problem solving skills, and you continuously look for ways to improve things. You understand the importance of prioritization of your work.Providing a great experience to the users of your platform is important to you.You have skills and proficiency with MS PowerPoint, Excel, Access or other analytical toolsSolid understanding of ITIL and LEAN operating model.Solid understanding of TCP/IP, routing principles, firewall rules, DNS, and troubleshooting packet loss/latency.Understanding of Active Directory, SRV Records, Windows Authentication ProcessUnderstanding of MS Vital Signs, System Performance Counters (CPU/Mem Utilization)Understanding of PowerShell, and executing commands remotely against one or more servers.Ability to create one-off PowerShell scripts to be used to process requests on multiple servers.Working Experience with (SAN, NAS, MPIO, Veritas Volume Manager)Analysis of server event logs, memory dumps, and analyzing for root cause.Experience supporting HP Hardware, Driver/Firmware Updates, DiagnosticsExperience supporting MS Windows 2008 - 2019 in a 1,000+ server environment.You have a Bachelor's degree (Computer Science or Engineering degree preferred) or equivalent work experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Experience: 5+ years About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Responsibilities: Strong understanding of IMS core network architecture In-depth protocol knowledge: SIP, TCP, UDP, Diameter Familiarity with 3GPP standards and mobile technologies Hands-on experience in vendor management, operations, trace analysis, and issue resolution

Responsibilities: Knowledge of Mobile IMS and Data Core architectures Experience with VoLTE, VoWiFi, CS voice, SIP, TCP, UDP, Diameter Deep understanding of 3GPP standards and mobile tech Proficient in vendor coordination, operations, trace interpretation, and troubleshooting

Responsibilities: Deep understanding of distributed Mobile IMS and Data Core architecture Strong expertise in Voice, Data, CS, VoLTE, VoWiFi protocols Hands-on with SIP, TCP, UDP, Diameter Skilled in test case specification, PCAP trace analysis via Wireshark Issue troubleshooting and test execution

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SUSE Linux Administration Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code for multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications function optimally and meet client needs. You will also be responsible for developing new features and troubleshooting issues, contributing to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Mentor junior professionals to enhance their skills and knowledge. - Continuously evaluate and improve development processes to increase efficiency. Professional & Technical Skills: - Must Have Skills: Proficiency in SUSE Linux Administration. - Experience in Installation, Configuration and Administration tasks in Linux Preferably on SUSE - Good understanding HTTP, DNS, TCP/IP, the OSI Model, Networking, and Load Balancing - Experience in handling NFS/CIFS, SFTP, Samba protocol - Deep knowledge about Linux boot process - Should have Linux Server Patching knowledge - Good Knowledge on Unix File System Management, File Permissions, Performance Monitoring - Knowledge of scripting (Bash, Pearl) - Experience in Public Cloud (Azure, AWS, GCP) Additional Information: - The candidate should have minimum 2-3 years of experience in SUSE Linux Administration. - This position is based at our Coimbatore office. - A 15 years full time education is required. 15 years full time education

As a System Admin you will: Respond to user support tickets and infrastructure issues in a timely and effective manner. Perform root cause analysis and apply permanent fixes when possible. Use event logs and monitoring tools to check the health of servers and network devices. Proactively identify and resolve performance bottlenecks and potential downtime risks. Provide troubleshooting and technical support for desktops, laptops, printers, and peripherals. Install and configure operating systems, software, and updates. Administer Microsoft Azure and Office 365 services including user provisioning, license management, and security controls. Manage Exchange Online, SharePoint, and Teams configurations. Liaise with hardware and software vendors to escalate and resolve issues. Manage warranties, support contracts, and hardware replacements. Skills Required : 1+ years of prior experience in system monitoring, endpoint support, and vendor coordination is essential. Solid understanding of domain structures, GPOs, and user/group management. Experience with DHCP, DNS, File Server Management, and endpoint security tools. Hands-on experience with laptop/desktop support, OS installation, and software setup. Working knowledge of Microsoft Azure and Office 365 platforms including user roles and security. Understanding of TCP/IP, VPN, and DNS fundamentals. Exposure to firewall management (e.g., SonicWall NSA 4600 preferred). Strong interpersonal and communication skills to work across teams and with non-technical users. Azure Administrator Associate (AZ-104)/MCSA or similar Microsoft certifications preferred

Key Responsibilities: System Maintenance and Support: Assist with the installation, configuration, and maintenance of hardware and software systems. Provide technical support for end-users, resolving hardware, software, and network issues. Troubleshoot and resolve IT-related issues promptly to minimize downtime. Monitor system performance, ensure backups are running correctly, and assist with disaster recovery. Network Administration: Help manage and maintain the organization's network infrastructure, including routers, switches, firewalls, and wireless systems. Assist with network troubleshooting, diagnostics, and performance optimization. Monitor network traffic and security alerts. User Account Management: Assist with creating, modifying, and deleting user accounts and permissions in accordance with company policies. Help with password resets and access management for various systems and applications. Support multi-factor authentication (MFA) and other security protocols. Software and Hardware Support: Help with the installation and update of software applications, ensuring all systems are running the latest versions and patches. Assist with the configuration and setup of workstations, laptops, printers, and other IT-related devices. Support hardware upgrades and repairs as necessary. Documentation and Reporting: Maintain records of IT assets, software licenses, and maintenance logs. Document technical procedures and create knowledge base articles for end-users. Assist in generating IT reports, including system performance, support tickets, and inventory tracking. Security and Compliance: Assist in monitoring for security vulnerabilities and help implement security protocols (firewalls, anti-virus software, etc.). Help enforce IT policies and procedures to ensure compliance with security standards and regulations. Participate in periodic security audits and vulnerability assessments. Collaboration and Training: Work closely with other IT team members and departments to coordinate projects and initiatives. Provide basic training to end-users on the proper use of systems and software. Assist with the setup of new employees' IT workstations and ensure they have the necessary access and tools. Required Skills and Qualifications: Educational Background: Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) or equivalent work experience. Technical Skills: Familiarity with operating systems (Windows, macOS, Linux). Knowledge of network protocols (TCP/IP, DNS, DHCP) and basic network troubleshooting. Experience with hardware and software installation, maintenance, and troubleshooting. Understanding of basic cybersecurity principles. Familiarity with cloud services (Google Workspace, Microsoft 365, etc.). Soft Skills: Strong problem-solving and analytical skills. Excellent communication and interpersonal skills for interacting with users and team members. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. A proactive attitude with a willingness to learn and stay up-to-date with new technologies. Preferred Qualifications: Experience with Active Directory, virtualization technologies (VMware, Hyper-V), and server management. can share CV in WhatsApp - 7861874358 Job Type: Full-time Pay: ₹3.00 - ₹4.00 per year Shift: Day shift Experience: total work: 1 year (Preferred) Work Location: In person

Embedded software engineer. Proficiency in C/ C++, Java, HTTPS, MQTT, FTP, TCP, Internet protocols, Modem communication. Device communication protocols. Must have used RTOS in real time applications. Should be able to independently execute and implement projects in embedded systems. Minimum three to five years experience. Job Types: Full-time, Permanent Pay: ₹65,000.00 - ₹120,000.00 per month Benefits: Health insurance Leave encashment Schedule: Day shift Supplemental Pay: Yearly bonus Experience: C: 3 years (Required) Work Location: In person Speak with the employer +91 9831016018

Job Title : IT Support Engineer + Job Description: Hands on knowledge and experience working on Windows OS (Client OS and Server OS) Hands-on experience in providing L2/L3 level support within IT Infrastructure environments. Hands on knowledge and experience on Active Directory, Azure Administration, O365 Administration. Hands-on experience in End user computing (EUC) support including desktops, laptops, mobile devices, and peripheral troubleshooting. Basic knowledge of the OSI model , switching and internet routing technologies Basic understanding of network concepts, cloud & virtualization tools. Having exposure to VMware, Hyper-V, or Horizon View would be an added advantage. Design, create, and optimize Group Policies and global IT policies across multi-domain environments. Configure and manage VDI solutions , especially using VMware Horizon . Deep knowledge of Remote Desktop Services and Thin Client configurations. Clear communicator (both written and verbal). Provided technical support for operational administration, Directory Services, servers and TCP/IP networks . Proficient and knowledgeable and knows how to properly troubleshoot various problems + Education and Experience: 2 to 6 years of relevant experience Bachelors / Masters Degree (any stream) 5 Days working routine If called on weekends, then it will be a additional payout for those days. Working Conditions Details: Hours of work 8 pm IST to 5 am IST (Night Shift) - Monday to Friday Overtime expectations If there’s a ticket which needs your presence then yes, you need to stay back and support the business user. Work environment Office is equipped with all the infrastructure needed to carry our your daily tasks. Travel requirements Annual Offsite is a fun event for our engineers. Excellent Communication Needed Evaluation and Review: It would be depend on the number of tickets you resolve and how you resolve. We have incentives based on the number of support hours for clients. Visit our websites to know more about us- https://www.inputiv.com/ https://www.tlminsidesales.co Address: Near, 102, Wing 5, Rajat Sankul, St Stand Rd, Ganesh Peth Colony, Nagpur, Maharashtra 440018 - https://g.co/kgs/wi2LWb1 Job Type: Full-time Pay: ₹212,044.78 - ₹1,076,580.88 per year Shift: Night shift US shift Work Days: Monday to Friday Work Location: In person

About Us Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? Participate in 24x7 shifts Monitor the stability of our products with various internal tools. L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). Handle incident response, troubleshooting and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets, phone calls made to the team about various issues. Exhibit a sense of urgency to resolve issues. Build advanced automation workflows for automating repeated issues. Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. Ensure SLA's and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Ensure smooth hand-offs between shifts. Who you are? Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. Application Protocols: SMTP,HTTP,FTP,IMAP,POP. Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have Understanding of Cloud Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN Others: Regular expressions, Rescue Kits like TRK, etc. Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

Job Summary Synechron is seeking a skilled and motivated Network Professional to strengthen our infrastructure team. This role is pivotal in designing, managing, and automating network systems while integrating emerging technologies like AI, ChatGPT, and network automation platforms. The successful candidate will combine robust networking expertise with scripting capabilities to enhance operational efficiency and security. This position offers an exciting opportunity to work on cutting-edge solutions in a dynamic environment, contributing significantly to our technological growth and innovation strategies. Software Requirements Required Software Skills: Network management tools (e.g., Cisco IOS, Juniper Junos) Scripting languages: Python (proficient, version 3.x), Bash, PowerShell Network automation platforms (e.g., NetBrains or equivalent) Monitoring and troubleshooting tools (e.g., Nagios, SolarWinds) Configuration management tools (e.g., Ansible, SaltStack) Preferred Software Skills: AI integration tools and frameworks ChatGPT or other NLP platforms Cloud platform management interfaces (AWS, Azure, GCP) Version control systems (e.g., Git) Overall Responsibilities Design, implement, and maintain resilient, secure, and high-performing network infrastructures. Develop automation scripts to streamline routine network tasks, reducing manual intervention. Monitor network health, diagnose issues proactively, and resolve outages efficiently. Collaborate with cross-functional teams to embed network solutions within broader IT architectures. Explore and harness emerging technologies such as AI, ChatGPT, and network automation tools to optimize network operations. Assist in planning, deploying, and documenting new network solutions aligned with organizational standards. Maintain comprehensive documentation on network configurations, procedures, and automation workflows. Participate in continuous learning initiatives to stay current on evolving network and automation technologies. Technical Skills (By Category) Programming Languages: Required: Python (extensive scripting for automation), Bash, PowerShell Preferred: Familiarity with other scripting languages (Perl, Ruby) Databases/Data Management: Basic understanding of storing configuration data Experience with network management databases (NetDB, SNMP) Cloud Technologies: Preferred: Basic knowledge of cloud service providers (AWS, Azure, GCP) Frameworks and Libraries: Python libraries: netmiko, paramiko, requests, or similar for network automation AI/NLP frameworks (preferred): OpenAI APIs, LangChain Development Tools and Methodologies: Version control with Git Agile/Scrum practices Use of network automation platforms like NetBrains or similar IDEs Security Protocols: Knowledge of firewalls, VPNs, VLAN security best practices Familiarity with network security frameworks and compliance standards Experience Requirements Minimum 6 years in network administration, engineering, or related roles Proven expertise in network design, troubleshooting, and management Demonstrated scripting experience for automation tasks Experience with network protocols: TCP/IP, VLANs, VPNs, routing protocols, firewall configurations Familiarity with network automation tools and platforms (preferred) Knowledge of AI concepts and NLP is advantageous but not mandatory; training will be provided Alternative Experience paths: Candidates with strong networking background and demonstrated aptitude in scripting and automation are encouraged to apply. Day-to-Day Activities Conduct routine network health checks and performance assessments Write and update automation scripts to optimize network operations Troubleshoot and resolve complex network issues promptly Collaborate in project meetings to support network deployment projects Document network topologies and automation workflows Engage with AI and ChatGPT integration teams to explore innovative use cases Stay updated on emerging technologies and best practices in networking and automation Provide training and knowledge sharing within the team Qualifications Bachelor’s degree in Computer Science, Information Technology, Electronics, or related fields; equivalent professional experience Relevant industry certifications (e.g., CCNA, CCNP, JNCIS) preferred Training or certification in network automation, scripting, or AI tools is advantageous Commitment to continuous professional development Professional Competencies Strong analytical and problem-solving skills Excellent communication skills for effective stakeholder interaction Proven ability to work collaboratively in diverse teams Adaptability to new technologies and evolving project requirements Innovative mindset to leverage AI and automation for process improvements Effective time management and prioritization skills S YNECHRON’S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Candidate Application Notice