Posted:3 days ago| Platform: Foundit logo

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On-site

Job Type

Full Time

Job Description

Description

We are seeking a motivated and enthusiastic Tale Caller to join our team in India. The ideal candidate will have 0-5 years of experience in customer service or sales, and will be responsible for engaging with customers, addressing their queries, and promoting our products and services.

Responsibilities

  • Engage with customers through calls to understand their needs and provide appropriate solutions.
  • Maintain accurate records of customer interactions and transactions.
  • Respond to customer inquiries in a timely and effective manner.
  • Identify potential sales opportunities and upsell products or services as necessary.
  • Collaborate with team members to improve customer service processes and outcomes.

Skills and Qualifications

  • Excellent verbal communication skills in English and local languages.
  • Strong listening skills and the ability to empathize with customers.
  • Proficient in using computer systems and software for data entry and customer management.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Basic understanding of sales principles and customer service best practices.

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