System Administrator

About Innovan Technologies Private Limited:

Innovan

Fast-forwading to now, we rapidly grew into a much larger team which helped us to creatine various "Centers of Excellence (COE)" in domains such as Low-Code/No-Code, AI/ML, Generative AI, Integration Platform as a Service (iPaaS), Platform as a Service (PaaS) & Software as a Service (SaaS) while working on multi-cloud architecture and creating hybrid cloud solutions.

We are seeking a skilled and motivated System Administrator to join our IT team. The ideal candidate will be responsible for maintaining, upgrading, and managing our software, hardware, and networks to ensure seamless IT operations.

Key Responsibilities:

• Manage network infrastructure such as cabling, labelling, patch panels, and switch connections including installation.
• Troubleshoot and resolve network connectivity issues across LAN, WAN, and wireless networks.
• Configure and manage wireless networks, particularly with Unifi Wireless products.
• Monitor network performance, availability, and security to ensure optimal functionality.
• Perform installation, configuration and maintenance of operating systems and application software
• Respond to and manage incoming support tickets, escalating issues as necessary.
• Manage firewall configurations and VPNs.
• Ensure security through access controls, backups, and firewalls.
• Create and maintain technical documentation.
• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Diagnose and repair basic hardware issues on desktops, laptops and printers.
• Maintain inventory and documentation of IT assets.
• Coordinate with vendors for hardware repairs or replacement.
• Collaborate with other IT team members and provide technical support and guidance

Key Skills & Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience) with relevant technical experience.
• 2-3 years of proven experience as a System Administrator, Network Administrator, or similar role
• Proven ability to implement, administer, and troubleshoot network infrastructure devices such as routers, switches, and firewalls.
• Hands-on experience with network cabling (Cat5/6), patch panels, and switch connections.
• knowledge of network infrastructure protocols (TCP/IP, DNS, DHCP, BGP, MPLS, VLANs, and QoS).
• Strong understanding of computer network infrastructure, LAN, and WAN administration.
• Experience with databases, networks (LAN, WAN), and patch management
• Ability to analyze network issues, visualize solutions, and resolve problems efficiently.
• Hands-on experience with common industry frameworks and troubleshooting methodologies.
• Knowledge of hardware components and replacement procedures.
• Familiarity with various operating systems and platforms (Windows, Linux, macOS)
• Proven experience with desktop/laptop troubleshooting and repair.
• Resourcefulness and problem-solving aptitude
• Excellent communication skills

Immediate Joiners are preferred.