1462 System Administration Jobs - Page 25

Overview PM Group is a leading International engineering, architecture, project and construction management firm. With a network of offices in Europe, Asia and the US and a multi-disciplined team of over 3,600 people, we deliver complex, capital projects in the life sciences, food and beverages, mission critical/ICT, advanced manufacturing, energy and environmental sectors. Due to our on-going success securing large-scale projects for 2024, we have a requirement for a Automation Engineer join our Electrical and Instrumentation Department in Bangalore. Responsibilities Responsible for the design, development, and commissioning support of DCS / PLC based systems on-site. Design, program, implement, test and document Emerson DeltaV, Siemens PCS7, S7 TIA Portal. Will participate in the development and implementation of Automation solutions in line with S88 standards for the plant. Thorough understanding of Physical and Procedural Layer design, development, and qualification. Work with the automation team to design system architecture, Design Specifications, Control Strategies, and library development. Supporting manufacturing operations for the day-to-day support of the Automation system. Support on CAPA, identification of root causes, continuous system improvement, and support for Operations as required. Field commissioning of automation equipment. System administration and maintenance support. Interacting with the Operations Team, Process Team, Equipment Vendors, and Technology providers. Qualifications Minimum of 8 years experience in a similar role, ideally in the Pharmaceutical industry. Experience in the Designing and commissioning of automation projects for GMP manufacturing site. Through understanding of Batch S88 standards (CM, EM, Phases, Recipes, Units, etc) Knowledge of Pharmaceutical or Biopharmaceutical process Knowledge of automation hardware and networking technologies Siemens PCS7, Emerson DeltaV with Batch exposure is required. Familiarity with Software Development Life Cycle (SDLC) and quality management processes in the pharma Ability to work well in a team environment. Why PM Group As an employee-owned company, we are inclusive, committed and driven. Corporate Responsibility and Sustainability are the heart of our new 2025 business strategy. Inclusion and Diversity are core to our culture and values. Wherever we work, we commit to a culture of mutual respect and belonging by building a truly inclusive workplace rich in diverse people, talents Minimum of 8 years experience in a similar role, ideally in the Pharmaceutical industry. Experience in the Designing and commissioning of automation projects for GMP manufacturing site. Through understanding of Batch S88 standards (CM, EM, Phases, Recipes, Units, etc) Knowledge of Pharmaceutical or Biopharmaceutical process Knowledge of automation hardware and networking technologies Siemens PCS7, Emerson DeltaV with Batch exposure is required. Familiarity with Software Development Life Cycle (SDLC) and quality management processes in the pharma Ability to work well in a team environment. Why PM Group As an employee-owned company, we are inclusive, committed and driven. Corporate Responsibility and Sustainability are the heart of our new 2025 business strategy. Inclusion and Diversity are core to our culture and values. Wherever we work, we commit to a culture of mutual respect and belonging by building a truly inclusive workplace rich in diverse people, talents Responsible for the design, development, and commissioning support of DCS / PLC based systems on-site. Design, program, implement, test and document Emerson DeltaV, Siemens PCS7, S7 TIA Portal. Will participate in the development and implementation of Automation solutions in line with S88 standards for the plant. Thorough understanding of Physical and Procedural Layer design, development, and qualification. Work with the automation team to design system architecture, Design Specifications, Control Strategies, and library development. Supporting manufacturing operations for the day-to-day support of the Automation system. Support on CAPA, identification of root causes, continuous system improvement, and support for Operations as required. Field commissioning of automation equipment. System administration and maintenance support. Interacting with the Operations Team, Process Team, Equipment Vendors, and Technology providers.

We are looking forward to hire Jenkins Professionals in the following areas : : Job Title: Senior DevOps Engineer Job Type: Full-time We are seeking an experienced DevOps Engineer to join our dynamic team. The ideal candidate will have a strong background in software development and system administration, with a passion for automation and continuous improvement. You will play a key role in designing, implementing, and maintaining our CI/CD pipelines, ensuring high availability and performance of our applications. Key Responsibilities CI/CD Pipeline Management: Design, implement, and maintain CI/CD Jenkins pipelines to automate software delivery processes. Ansible: Be familiar with Ansible (creation of playbooks/roles). Know the best practices. Containerization and Orchestration: Define, deploy and maintain docker images --> Be familiar with Docker best practices, know how to create a Dockerfile, use Docker Compose, and be comfortable with Linux. Optional: Monitoring and Logging: Implement monitoring solutions using tools like Prometheus, Grafana, and ELK Stack to ensure system health and performance. Collaboration: Work closely with fellow Developers, Product Owner, Architects, Shared Services and operations teams to enhance collaboration and streamline workflows. Security Best Practices: Implement security measures and best practices in the CI/CD pipeline and cloud infrastructure. Troubleshooting and Support: Provide support for systems, troubleshoot issues, and implement solutions to improve system reliability. Documentation: Follow defined guidance, maintain clear and detailed documentation of processes, configurations, and systems. Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 7+ years of experience in a DevOps or similar role.. Knowledge in deployment and configuration tools (Ansible). Experience with CI/CD tools (Jenkins, SonarQube, Artifactory ). High Proficiency with containerization technologies (Docker). Good Knowledge on Linux and Windows OS Strong understanding of networking, security, and system administration. Excellent problem-solving skills and the ability to work in a fast-paced environment. Proficiency in scripting languages such as Groovy and Bash Knowledge of Java, Spring Boot, React JS, JavaScript, Typescript, CSS, HTML Good knowledge of testing (Manual and Automation), frameworks and tools used. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

We are seeking an experienced and motivated DevOps Manager to lead our DevOps team and drive the design, implementation, and maintenance of scalable and secure infrastructure. You will collaborate with product, security, and operations teams to automate and streamline processes, ensuring reliable deployment pipelines, high system availability, and quick recovery times. You will report to Technical Director of the function and will work from our Electronics City, Bengaluru Office in Hybrid work model. Your Responsibilities: Lead and mentor a team of DevOps engineers and foster a culture of continuous improvement. Design, implement, and manage scalable cloud-based infrastructure (AWS, Azure). Develop, deploy, and maintain CI/CD pipelines using Jenkins to automate software build, test, and deployment processes for improved efficiency and reliability.. Collaborate with product, operations and security teams to streamline DevOps process. Gather and document technical requirements and processes and provide installation guidelines along with deployment support across various environments. Implement monitoring solution to track system performance, troubleshoot issues, and ensure system reliability and availability. Deploy and manage containerized applications using Docker and Kubernetes, optimize cluster performance, and troubleshoot container-related issues. Develop and enforce security best practices across the software development and deployment pipelines. Drive cost optimization initiatives across infrastructure and cloud services. Maintain disaster recovery, backup, and high-availability strategies. Manage and optimize Git repositories to enable seamless code collaboration and integration Stay current with industry trends and emerging technologies to drive innovation. Participate in agile workflows, sprints, and retrospectives. The Essentials - You Will Have: Bachelors degree in Computer Science, Engineering, or a related field (Masters preferred). 5 to 8 years of experience in DevOps or similar roles. 3+ years of leadership or management experience. Hands-on experience with cloud services (AWS, Azure) Proficiency in infrastructure as code (Terraform, CloudFormation, Ansible, etc.). Strong knowledge of containerization and orchestration (Docker, Kubernetes) Expertise with CI/CD tools like Jenkins, GitLab CI, ArgoCD, or similar Solid understanding of networking, security principles, and system administration (Linux/Windows). Strong scripting skills (Bash, Python, etc.) The Preferred - You Might Also Have: Certifications such as AWS Certified DevOps Engineer, Azure DevOps Engineer. Expert, or Google Professional DevOps Engineer. Experience implementing DevSecOps practices. Knowledge of Logstash and other monitoring tools. Experience with Agile/Scrum methodologies. What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-FR1 Rockwell Automation s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

SAP Basis Consultant with strong Database Administration skills to provide Level 3 (L3) support for our SAP landscape. The ideal candidate will have over 8 years of hands-on experience managing SAP Basis components and supporting underlying databases (HANA, Oracle, or other SAP-supported DBs). You will be responsible for high-level troubleshooting, system upgrades, performance tuning, and ensuring availability, reliability, and security of the SAP environment. Provide L3 support for SAP Basis and database-related incidents and performance issues. Manage SAP system administration , including installations, upgrades, patches, and system copies across SAP systems (ECC, S/4HANA, BW, PI/PO, Solution Manager, etc.). Perform database administration tasks (primarily HANA, Oracle, or SQL) including backups, restores, tuning, and upgrades. Monitor system performance and capacity, recommending and implementing improvements. Administer and maintain SAP security , roles, and authorizations in coordination with the security team. Perform SAP kernel upgrades , OSS note implementation, and system refreshes. Collaborate with application, infrastructure, and cloud teams for seamless operations. Participate in disaster recovery planning and testing. Document system architecture, configurations, and standard operating procedures. Provide on-call support as part of a rotational schedule. Hana, L3, Basis, Implemenataion, Dba, Sap

The Support Operations Specialist plays a crucial role in ensuring the smooth and efficient functioning of our Support department. This person will be responsible for a wide range of administrative, logistical, and technical tasks that directly contribute to the productivity and effectiveness of our support team and the overall positive experience of our customers. This role requires a proactive individual with excellent problem-solving skills, a strong understanding of support workflows, and the ability to manage multiple priorities in a fast-paced environment. As a Support Operations Specialist, you will engage with multiple teams via communication platforms such as CRM, email, and internet-based tools. Your responsibilities include administering and maintaining support-related tools and managing user access, permissions, and configurations within support systems. This position also involves documenting solutions and contributing to the organizations procedure set to support continuous learning and team growth. You will work closely with senior team members, leveraging their expertise to improve your skills while ensuring timely and high-quality support delivery. Given that our support organization operates 24/7, this position demands a flexible approach to scheduling. You will be expected to participate during core business hours in EMEA with some overlap with A/P and AMER. Occasionally, you will be asked to adjust hours given our 24/7 nature of the business. These elements are vital to providing continuous support to our global customer base. Your willingness to adapt to these scheduling requirements is crucial for the role. In a structured team environment, you will be encouraged to engage in continuous learning and regular practice of expanding knowledge of various tools. This is necessary to stay prepared for any new challenges that might arise. As a Support Operations Specialist, you have a unique opportunity to grow professionally while significantly contributing to the success of our clients and the organization. 1. System Administration and Maintenance: Administer and maintain support-related tools (e.g., CRM, knowledge base, call center software, survey tools). Manage user access, permissions, and configurations within support systems. Troubleshoot basic technical issues related to support tools and escalate as needed. Assist with the implementation and integration of new support technologies. Maintain data integrity and accuracy across all support systems. 2. Workflow Optimization, Documentation and Knowledge Sharing: Assist in the implementation of process improvements. Document support workflows and procedures. Maintain detailed and accurate process documentation and best practices for tools and processes. Contribute to the organization s knowledge by documenting verified solutions and reusable resources. Develop simple guides or FAQs to empower customers and internal teams with quick access to relevant information. 3. Customer Engagement and Communication: Communicate regularly with internal customers to provide updates on issue resolution progress and next steps. Foster trust and transparency with internal customers by demonstrating a proactive approach to addressing their concerns. 4. Collaboration and Teamwork: Work closely with peers, team leads, and cross-functional teams, such as IT and Customer Success, to serve as a point of contact for internal support-related inquiries Participate in team discussions to share knowledge, discuss challenges, and contribute to process improvements as well as resolve issues and improve customer experience. Leverage expertise from senior team members and collaborate to ensure effective resolution of complex cases. Communicate effectively with the support team regarding system updates, process changes, and important information. 5. Administrative Support: Manage routing scheduling, on call schedules, and other administrative tasks for the support team. Assist with employee skills management and reporting 6. Training and Onboarding Support: Assist with the onboarding process for new support team members, including system access and initial training on tools and processes. Maintain training materials and documentation. 7. Any Other Duties as Assigned: Fulfill additional responsibilities as needed to support organizational goals and priorities, ensuring alignment with the overall mission of delivering high-quality support Education: An Associates Degree in Information Technology, Computer Science, or a related field. Equivalent experience will be considered. Experience: 3-5 years o

(SRE) at Equifax is a discipline that combines software and systems engineering for building and running large-scale, distributed, fault-tolerant systems. SRE ensures that internal and external services meet or exceed reliability and performance expectations while adhering to Equifax engineering principles. Our SRE culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Equifax brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big, and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to build an environment that provides the support and mentorship needed to learn, grow and take pride in our work. What you ll do Manage system(s) uptime across cloud-native (AWS, GCP) and hybrid architectures. Build infrastructure as code (IAC) patterns that meet security and engineering standards using one or more technologies (Terraform, scripting with cloud CLI, and programming with cloud SDK). Build CI/CD pipelines for build, test and deployment of application and cloud architecture patterns, using platform (Jenkins) and cloud-native toolchains. Build automated tooling to deploy service requests to push a change into production. Build runbooks that are comprehensive and detailed to manage detect, remediate and restore services. Solve problems and triage complex distributed architecture service maps. On call for high severity application incidents and improving run books to improve MTTR Lead availability blameless postmortem and own the call to action to remediate recurrences. What experience you need BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent job experience required 7-10 years of experience in software engineering, systems administration, database administration, and networking. 4+years of experience developing and/or administering software in public cloud Experience in monitoring infrastructure and application uptime and availability to ensure functional and performance objectives. Experience in languages such as Python, Bash, Java, Go JavaScript and/or node.js Demonstrable cross-functional knowledge with systems, storage, networking, security and databases System administration skills, including automation and orchestration of Linux/Windows using Terraform, Chef, Ansible and/or containers (Docker, Kubernetes, etc.) Proficiency with continuous integration and continuous delivery tooling and practices Cloud Certification Strongly Preferred What could set you apart You take a system problem-solving approach, coupled with strong communication skills and a sense of ownership and drive Experience managing Infrastructure as code via tools such as Terraform or CloudFormation Passion for automation with a desire to eliminate toil whenever possible You ve built software or maintained systems in a highly secure, regulated or compliant industry Experience and passion for working within a DevOps culture and as part of a team Proficiency with continuous integration and continuous delivery tooling and practices Primary Location: IND-Pune-Equifax Analytics-PEC IND-Trivandrum-Equifax Analytics-PEC Function: Function - Tech Engineering and Service Ops Schedule: Full time

What you ll do Work with software development engineers to understand the overall technical architecture and how each feature is implemented Utilize creative problem-solving skills to assist in technical troubleshooting and analysis for BU reported issues in JIRA Monitor, maintain systems/applications, look for opportunities to optimize and improve systems Establishes technical proficiency in design, implementation and unit testing Respond to assigned tickets/tasks in accordance with SLA guidelines Handle customer requests, incidents and inbound calls; apply diagnostic utilities and best practice methodology to aid in troubleshooting Update technical support documentation when required and also perform post-resolution follow-ups to help requests Perform hands-on fixes at the application, including installing and upgrading software, implementing file backups, and configuring systems and applications. Escalate to Tier 3 any issues unresolved Collaborate with internal and external teams and stakeholders to drive progress across multiple action items and initiatives Work effectively in an Agile environment; provide training or demos in the new/existing features What experience you need BS or MS degree in a STEM major or equivalent job experience required 2-5 years of software engineering experience Self-starter that identifies/responds to priority shifts with minimal supervision Software build management tools like Maven or Gradle HTML, CSS and frontend/web development Software testing, performance, and quality engineering techniques and strategies Cloud technology: GCP, AWS, or Azure Experience in troubleshooting, monitoring infrastructure and application uptime and availability to ensure functional and performance objectives Demonstrable cross-functional knowledge with systems, storage, networking, security and databases System administration skills, including automation and orchestration of Linux/Windows using Chef, Puppet, Ansible, Salt Stack and/or containers (Docker, Kubernetes, etc.) Cloud Certification Strongly Preferred What could set you apart 2 years of experience of Support Engineering Strong Communication skills Diagnose and resolve technical issues related to software, hardware, or network systems. Analyze logs, error messages, and system data to identify root causes. Provide timely and effective solutions to users or customers. Interact with users or customers through various channels (phone, email, chat, etc.). Guide users through troubleshooting steps and solutions. Escalate complex issues to appropriate teams or specialists. Maintain accurate records of support interactions and solutions. Contribute to knowledge bases and support documentation. Share technical expertise with team members and colleagues Primary Location: IND-Trivandrum-Equifax Analytics-PEC Function: Function - Tech Dev and Client Services Schedule: Full time

Druva Inc. is looking for Data Analyst & System Administrator to join our dynamic team and embark on a rewarding career journey Installing, configuring, and maintaining servers, network equipment, and storage systems to ensure high availability and performance Managing and maintaining systems security, including firewalls, access control, and security protocols, to ensure the confidentiality and protection of sensitive data Monitoring systems performance and capacity, and making recommendations for upgrades and improvements Responding to technical support requests and resolving technical issues, including troubleshooting hardware and software problemsPerforming regular backups and disaster recovery operations, ensuring the availability and integrity of data Managing user accounts and permissions, and maintaining accurate documentation of systems configurations and changes Collaborating with other teams and departments, such as IT, operations, and security, to ensure that systems align with business needs

Responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. Creates a bridge between development and operations by applying a software engineering mindset to system administration topics. Splits time between operations/on-call duties and developing systems and software that help increase site reliability and performance. What Part Will You Play Chaos engineering - you're expected to think laterally about how our systems might fail in theory, design tests to demonstrate how they behave in practice, and then formulate and implement remediation plans, as appropriate. Pushing our systems to their limits, and then coming up with designs for how to get them to the next performance tier. Use practices from DevOps and GitOps to improve automation and processes to make self service possible. Safeguarding reliability. Ensuring that our services are highly available, resilient against disasters, self-monitoring, and self-healing. Running game days to test assumptions about reliability and learn what will break before it matters to customers. Reviewing designs with an eye toward increasing the holistic stability of our platform and identifying potential risks. Building systems to proactively monitor the health, performance and security of our production and non-production virtualized infrastructure. Improving our monitoring and alerting systems to make sure engineers get paged when it matters (and don t get paged when it doesn t). Troubleshooting systems and network issues, alongside our Technical Operations Team. Evolving our SDLC, practices, and tooling to account for Site Reliability considerations and best practices. Developing runbooks and improving documentation. Minimum Qualifications BS in Computer Science, Information Technology, Business / Management Information Systems or related field Typically minimum of 2 years relevant experience What Are Our Desired Skills and Capabilities Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments. Experience in Public and Private Clouds, Jenkins, Terraform, Ansible, OpenShift, Kubernetes or AWS EKS

This position is part of the Campaigns team at United Way Mumbai, which manages flagship events such as the Tata Mumbai Marathon India s largest charity-driven sporting event, raising over 50 crore annually for nearly 300 NGOs. We are looking for a Campaigns Coordinator who brings structured thinking, problem-solving, and a process design mindset to help improve how we run our campaigns and platforms. This is not a technical role you don t need to write code but you should be comfortable working with digital systems like CRMs, online platforms, and dashboards, and collaborating with tech partners to get things built or fixed. The ideal candidate is someone who enjoys improving systems, can map user journeys, and thinks from the perspective of scale and simplicity. you'll help the Campaigns team work more efficiently, and ensure our tools evolve to meet the growing needs of fundraisers, NGOs, companies, and donors. Roles and Responsibilities: Learn how our campaigns work whether it s onboarding NGOs, supporting fundraisers, or reporting impact and help us understand where we can do better. Help document workflows and support the design of easy-to-follow systems for the team and our partners. Collaborate with tech vendors and internal teams to improve features on our fundraising platform, dashboards, or CRM tools. Draft clear, non-technical requirements and user feedback for developers or platform partners. Help test new features to make sure they re easy to use and solve the right problems. Support data integrity, reporting, and basic system administration tasks where needed. Support major campaigns and events including the Tata Mumbai Marathon. Be the friendly go-to person in the team for questions around how our platforms work or how a process can be improved. Assist in maintaining smooth operations across fundraising and disbursement cycles. Profile requisites: You enjoy bringing order to chaos and thinking through problems step-by-step. you're someone who asks "why and "how when things don t work we'll and are motivated to fix them. you're comfortable learning new tools and are not afraid of technology. You can express ideas clearly whether it s writing an email or explaining something to a colleague. You like working with others, are reliable, and can juggle a few things at once. You care about social issues and want your work to contribute to positive change. you've worked with tools like Salesforce, Airtable, Trello, or Notion. you've been part of a nonprofit, student initiative, or volunteer effort. you've supported projects, helped coordinate teams, or been the person others rely on to "get things done

We are seeking a detail-oriented and proactive Automation Specialist to join our Automation team. This role is responsible for designing, implementing, and maintaining automation solutions to streamline infrastructure and operational processes across Linux and Windows environments along with Vmware and other infrastructure solutions. You will play a key role in enhancing scalability, reliability, and efficiency by automating system configurations, deployments, and recurring tasks. Key Responsibilities 1. Automation Development Develop, maintain, and optimize automation scripts using Shell Scripting, Bash, PowerShell, and Python. Automate routine administrative and operational tasks across multi-platform environments (Linux/Windows, etc). Integrate automation solutions to reduce manual effort and minimize human error. 2. Configuration Management Design and implement scalable infrastructure automation using Ansible. Develop and manage Ansible playbooks, roles, and modules for systems provisioning and configuration. Ensure compliance and consistency across system configurations. 3. CI/CD Pipeline Management Build, manage, and optimize CI/CD pipelines using Jenkins (or equivalent tools) to support automated builds, deployments, and testing. Collaborate with development and QA teams to integrate DevOps practices into the SDLC. Manage source control operations, branching strategies, and repositories using GitHub. 4. Virtualization Infrastructure Automation Automate virtual environments using Vmware/Microsoft technologies. Deploy and maintain virtual machines and related infrastructure in a secure and efficient manner. 5. System Administration Automation Automate system-level operations including updates, maintenance, and performance tuning across infrastructure environment. 6. Collaboration Documentation Collaborate with cross-functional teams including DevOps, IT, Security, and Development to identify automation opportunities. Document automation solutions, script usage, change logs, and operating procedures. Promote a culture of Continuous Improvement and Knowledge Sharing. Required Skills Experience Scripting Programming Proficiency in Shell scripting (Bash), PowerShell, and Python for cross-platform automation. Configuration Management Hands-on experience with Ansible for infrastructure-as-code implementation Jenkins. CI/CD Tooling Strong knowledge of Jenkins for pipeline management. Familiarity with version control and collaboration using GitHub (or GitLab/Bitbucket). Virtualization Cloud Solid understanding of VMware virtualization platforms. Experience with managing virtual machine lifecycle and automated provisioning. Operating Systems Fluency in managing and automating tasks on Linux (RHEL, Ubuntu) and Windows Server environments including Vmware. Soft Skills Excellent problem-solving and analytical skills. Strong verbal and written communication. Ability to work in collaborative, fast-paced team environments. Preferred Qualifications (Nice to Have) Experience with Infrastructure-as-Code tools such as Terraform. Exposure to cloud platforms (AWS, Azure, GCP). Familiarity with logging and monitoring tools (eg, ELK, Prometheus, Grafana). Understanding of security automation and compliance checks. Key Competencies: Problem-Solving : Ability to troubleshoot complex issues and ensure solutions are optimized for performance and reliability. Collaboration : Comfortable working with diverse teams, including engineering, operations, and customer-facing groups. Adaptability : Capable of managing multiple projects and priorities in a fast-paced environment. Non-Technical Skills: Excellent written and verbal communication skills. Commitment to deliver high quality product and solution support. Take ownership of account handovers and then hand it over to Operations. Support other team members and seek their advice to make decisions on complex issues.

Job Summary: We are looking for a skilled and experienced Automic (UC4) Consultant to join our team. The ideal candidate will possess in-depth knowledge and hands-on experience with the Automic (UC4) automation tool, including expertise in configuring, managing, and troubleshooting Automic environments. The role requires significant experience in designing and scheduling UC4 jobs, including SAP, file transfers, and OS jobs, as well as strong scripting skills in Automic scripting language. In addition to Automic expertise, the candidate should be proficient in other scripting languages such as Shell, batch, SQL, and Python. A solid background in system administration for Linux and/or Windows environments is essential, along with an understanding of cloud platforms. The role also demands excellent troubleshooting abilities, including log analysis within the Automic environment, and the ability to perform Root Cause Analysis (RCA) to identify and implement effective solutions. Implementing best practices for job design and scheduling is crucial to ensure optimal system performance. Strong communication skills, both verbal and written, are required to collaborate effectively with internal teams, stakeholders, and external customers. A good understanding of ITIL processes and the flexibility to work in shifts as required by the project or operational needs is also necessary. Certifications: Broadcom Automic Workload Automation Certifications. Key Responsibilities: Configure, manage, and troubleshoot Automic (UC4) environments. Design and schedule UC4 jobs (SAP, file transfers, OS, etc. ). Develop and maintain scripts in Automic scripting language and other languages like Shell, batch, SQL, and Python. Perform system administration tasks in Linux and/or Windows environments. Install, upgrade, and apply patches to the Automic components and agents. Troubleshoot issues, perform log analysis, and resolve problems within the Automic environment. Conduct Root Cause Analysis (RCA) and implement solutions to improve reliability. Implement best practices for job design and scheduling to optimize workflows. Communicate effectively with internal teams, stakeholders, and external customers. Apply ITIL processes in service management. Maintain comprehensive documentation for Automic configurations, processes, and procedures. Plan and oversee maintenance activities during system downtime and environment upgrades. Be flexible and ready to work in shifts, providing 24/7 on-call support as needed for project or operational requirements.

Job description Maintain up-to-date customer database and records in the system Service Reminder call to customers as per process Take appointments during Service Reminder calls and update the system Post Service Feedback calls to customers as per the process Answer calls professionally to provide necessary information about products and services, and obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Follow up to ensure that appropriate actions were taken on customers requests/ complaints. Escalate unresolved customer grievances or special requests to the concerned for further actions as per the escalation matrix. Do Insurance renewal reminder calls and promote BharatBenz Insurance. Make service measure calls as per requirement Make 2nd PDI (post bodybuilding for CBC vehicles) calls as per requirement Roles and Responsibilities Desired Candidate Profile Perks and Benefits

What you get to do in this role: Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users. Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs Help design and implement new products and features while also enhancing the existing product suite To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools,

We are seeking an experienced and motivated DevOps Manager to lead our DevOps team and drive the design, implementation, and maintenance of scalable and secure infrastructure. You will collaborate with product, security, and operations teams to automate and streamline processes, ensuring reliable deployment pipelines, high system availability, and quick recovery times. You will report to Technical Director of the function and will work from our Electronics City, Bengaluru Office in Hybrid work model. Your Responsibilities: Lead and mentor a team of DevOps engineers and foster a culture of continuous improvement. Design, implement, and manage scalable cloud-based infrastructure (AWS, Azure). Develop, deploy, and maintain CI/CD pipelines using Jenkins to automate software build, test, and deployment processes for improved efficiency and reliability.. Collaborate with product, operations and security teams to streamline DevOps process. Gather and document technical requirements and processes and provide installation guidelines along with deployment support across various environments. Implement monitoring solution to track system performance, troubleshoot issues, and ensure system reliability and availability. Deploy and manage containerized applications using Docker and Kubernetes, optimize cluster performance, and troubleshoot container-related issues. Develop and enforce security best practices across the software development and deployment pipelines. Drive cost optimization initiatives across infrastructure and cloud services. Maintain disaster recovery, backup, and high-availability strategies. Manage and optimize Git repositories to enable seamless code collaboration and integration Stay current with industry trends and emerging technologies to drive innovation. Participate in agile workflows, sprints, and retrospectives. The Essentials - You Will Have: Bachelors degree in Computer Science, Engineering, or a related field (Masters preferred). 5 to 8 years of experience in DevOps or similar roles. 3+ years of leadership or management experience. Hands-on experience with cloud services (AWS, Azure) Proficiency in infrastructure as code (Terraform, CloudFormation, Ansible, etc.). Strong knowledge of containerization and orchestration (Docker, Kubernetes) Expertise with CI/CD tools like Jenkins, GitLab CI, ArgoCD, or similar Solid understanding of networking, security principles, and system administration (Linux/Windows). Strong scripting skills (Bash, Python, etc.) The Preferred - You Might Also Have: Certifications such as AWS Certified DevOps Engineer, Azure DevOps Engineer. Expert, or Google Professional DevOps Engineer. Experience implementing DevSecOps practices. Knowledge of Logstash and other monitoring tools. Experience with Agile/Scrum methodologies.

Security Lead Horizon ERP The Security Lead for the ERP program ensures robust governance and protection of ERP data and processes. This role includes maintaining managing data with privacy and accessibility best practices, and fortifying cybersecurity measures to protect sensitive information, ensuring the ERP system aligns with regulatory requirements and organizational values. As the ERP security lead, you will ensure the organization s ERP plan is in place and working. You will work in collaboration with other teams Globally to keep the data and systems safe from cyberattacks. You will also make sure the compliance and security practices are up to date and follow the best standards. ERP Security Lead Responsibilities Stay up to date with the latest industry trends, threats, and technologies to ensure that the organizations IT security measures are current and effective. Collaborate with team of compliance and security professionals, providing guidance, training, and support to ensure the effective execution of all initiatives. Maintain existing security mapping files and process with SailPoint for auto-provisioning in Production environment. Manage security load files at all Horizon conversions, including M&A Implement the organizations ERP compliance and security strategy, policies, and procedures. Maintain existing security mapping files and loads for test accounts in lower environments. Work with technical team on fine tuning and enhancing the SailPoint integration into Oracle Work with Infosys security team to document processes related to creation of new job roles, privilege assignments, environment refreshes. Ensure efficient, accurate processes and shortest possible implementation times Collaborate with other departments and regions to ensure that security requirements are integrated into the design and implementation of new systems and technologies. Review periodic exception access, AAC access for security team members, elevated access across modules, SOD conflicts across modules. Work hand in hand with management to prepare and present regular reports to senior management on the organizations ERP security posture, including insights, recommendations, and metrics Analyse and uphold appropriate security access controls to enforce least privilege policies Work with release teams on successful implementation of security defects and enhancements from Non-Prod to Production environments. Manage semi-annual security mapping review with GPLs, including job code to persona, persona to role, and abstract mapping. Work with Infosys security team lead to document service account uses and required access; perform semi-annual review Monitor and analyse security incidents, investigating any breaches or security incidents and implementing corrective actions as necessary. Ensure compliance with relevant regulatory requirements and industry standards, such as GDPR, HIPAA, ISO 27001, SOX (52-109) etc. ERP Security Lead Required Skills In-depth knowledge of IT security principles, best practices, and industry standards. Strong leadership and management skills, with the ability to motivate and inspire a Global team. Excellent problem-solving and analytical skills, with the ability to identify and mitigate compliance and security risks. Strong communication and interpersonal skills, with the ability to effectively communicate complex concepts to both technical and non-technical stakeholders. Proficiency in conducting risk assessments and vulnerability testing. Experience with security incident response and management. Familiarity with security tools and technologies, such as firewalls, intrusion detection and prevention systems, encryption, antivirus software, etc. Knowledge of network and system administration. Understanding of cloud computing security principles and best practices. Familiarity with regulatory requirements and industry standards related to IT security. Required Qualifications Proven experience in an IT security leadership role, with a track record of successfully implementing and managing IT security programs. Experience with risk management methodologies and frameworks. Familiarity with project management principles and practices. Excellent written and verbal communication skills. Strong attention to detail and the ability to prioritize and manage multiple tasks simultaneously.

We re looking for an experienced IT Infrastructure and DevOps Manager to lead and optimize our tech operations. This role involves managing secure, scalable systems, driving automation, and aligning IT strategy with business goals. If youre a hands-on leader with deep DevOps and cloud expertise, we d love to connect. Roles and Responsibilities: Lead and manage the IT infrastructure and DevOps operations across the organization Design, implement, and maintain scalable, secure, and reliable IT systems, networks, and cloud environments Oversee system administration, network security, firewalls, backups, and disaster recovery planning Develop and enforce IT policies, standards, and procedures to ensure compliance and data security Plan and execute automation strategies for deployment, monitoring, and performance optimization Collaborate with development and QA teams to streamline CI/CD pipelines and version control practices Manage server infrastructure (on-premise/cloud) and ensure high availability and performance Monitor system health, troubleshoot technical issues, and provide timely resolutions Maintain and update infrastructure documentation, configuration, and change logs Evaluate and implement new tools and technologies to improve IT and DevOps efficiency Manage software licensing, hardware procurement, and vendor coordination Ensure uptime, availability, and security of development, staging, and production environments Lead a team of IT support staff, providing guidance, mentoring, and performance evaluations Conduct regular audits, system upgrades, and patch management activities Ensure compliance with data protection regulations and industry standards (e.g., ISO, SOC2) Collaborate with senior leadership to align IT strategy with business goals Provide technical support and training to internal teams as needed Required Skills & Qualifications: Proven experience (8+ years) in IT infrastructure management and DevOps practices Strong knowledge of cloud platforms like AWS, Azure, or GCP Hands-on experience with CI/CD tools such as Jenkins, GitLab CI Proficiency in scripting languages such as Bash, Python, or PowerShell Expertise in infrastructure as code (IaC) tools like Terraform, Ansible, or CloudFormation In-depth understanding of network protocols, firewalls, VPNs, and security best practices Experience managing Linux and Windows server environments Familiarity with containerization tools like Docker Solid understanding of monitoring/logging tools (e.g., Prometheus, Grafana, ELK stack, Datadog) Strong problem-solving skills and ability to work under pressure Excellent communication, leadership, and team management skills Ability to collaborate cross-functionally with development, QA, and business teams Strong documentation and process-oriented mindset Bachelor s degree in Computer Science, Information Technology, or a related field Preferred Skills: Experience with Kubernetes or other orchestration tools Exposure to hybrid infrastructure (cloud + on-prem) setups Knowledge of identity and access management (IAM) frameworks Experience in conducting security audits and implementing compliance standards (e.g., ISO, SOC2, GDPR) Certifications such as AWS Certified SysOps Administrator, Certified Kubernetes Administrator (CKA), RHCE, or CompTIA Security+ Experience with high-availability and disaster recovery solutions Familiarity with Agile/DevOps methodologies and tools for project tracking (e.g., Jira, Confluence) Has good understanding of Sophos firewall. About Us: TechAhead is a global digital transformation company with a strong presence in the USA and India. We specialize in AI-first product design thinking and bespoke development solutions . With over 15 years of proven expertise, we have partnered with Fortune 500 companies and leading global brands to drive digital innovation and deliver excellence. At TechAhead, we are committed to continuous learning, growth and crafting tailored solutions that meet the unique needs of our clients. Join us to shape the future of digital innovation worldwide and drive impactful results with cutting-edge AI tools and strategies!

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: PL-SQL. Experience: 1-3 Years.

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: ITIL Incident Mgmt. Experience: 1-3 Years.

Role: The role is responsible for implementing and maintaining management information systems, providing technical support for desktop, server, and network hardware and software, upgrading existing systems, addressing user tickets, conducting remote troubleshooting, customizing applications, recording technical issues and solutions, and following up with clients to ensure their systems are functional. They must also resolve day-to-day IT issues, update the IT asset register, provide support to the team and reporting manager, coordinate with vendors, and keep systems updated regularly. Responsibilities: Responsible and complex computer systems administration duties in the implementation and maintenance of management information systems To provide technical support for a combination of desktop, server and network hardware, software and peripheral equipment To upgrade existing hardware and software, to correct reported hardware and/or software problems and to perform a variety of technical tasks relative to the assigned area of responsibility. Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests He/she should be able to resolve day to day IT issues. He/she has the responsibility to provide necessary support to the respective team/ reporting manager. It is his/her responsibility to update the IT asset register regularly. He/she provides support to the nearby business locations. It is his/her responsibility to coordinate with the vendors. It is his/her responsibility to keep the systems updated regularly (like updating batches, etc.) Education & Experience: A bachelors degree 2+ years Basic Communication Assembling Systems Installation of OS / Application Troubleshooting of network issues Configuration of servers Ability to identify Information security vulnerabilities in Operating Systems, network design, network devices Solution to the vulnerabilities in terms of type of product, manufacturer, brand, product configuration, monitoring and corrective actions Awareness on source of updates on new vulnerabilities, evaluate, corrective actions when needed Hardening of Operating Systems, wireless devices, network devices

Key Responsibilities For complicated multi discipline features: Partners with development engineers during development process. Provide risk assessment. Ensure quality per defined specification. Prepares test procedures and work plans for qualification. Designs and implements methods for Qualifying, testing and evaluating of features as well as full systems and products. Execute qualification and testing procedures. Analyzes complicated features reports and recommends corrective actions. Lead Integration of sub system Responsibility to R&D sub system and system level integration. Provide integration plans (Tools, HC, work plans). Leads and executes on and off tool integration. Provide feedback to R&D on all integration aspects. Recommend (and sometime lead) corrective actions. Production documentationdefine and qualify full build book and full sub system ATP tests. For system level calibrations and tests: Provides 3rd level escalation. Focal for field issues. Focal for manufacturing issues. Developed or take part in developing of (according to PD procedures) calibrations and small system features to improve tool performance, EOU, Maintenance and quality. "‹ Functional Knowledge Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines Business Expertise Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market "‹ Leadership Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies Interpersonal Skills Explains difficult or sensitive information; works to build consensus Qualifications Education: Bachelor's Degree Skills: Certifications: Languages: Years of Experience: 2 - 4 Years Work Experience: Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Applied Materials develop complex multidisciplinary systems for metrology and quality control processes in the semiconductors industry . Our systems contain high-end Physics , HW , Algo and SW all combine into unique system allowing our customers extend and improve their existing technologies. System Qualification Engineer day-to-day work contain examine new modules and system improvements , assess their integration complexity to existing / new system and how they might affect the system overall performance. Work involves close collaboration with various RnD disciplines and conducting complex experiments on real tools or dedicated simulators until approval or rejection of the suggested design Roles & Responsibilities Early involvement in development phases to optimize suggested design alternatives Close collaboration with R&D disciplines such as System Eng , Physiscs , SW eng. , Mechanics etc. Perform detailed risk assessment from module to system level and assess the impact on system performance and integrity D efine set of experiments to validate the design , while considering efficient risk red uction L ead comprehensive testing on simulators & real tools and perform detailed analysis on collected data Share conclusions on the module performance and existing gaps to address Provide recommendations for performance spec s and promote c orrective actions for future de signs Approve final design and specs to be "field ready" develop validation tools and capabilities for modules and system performance evaluation 20 % t ravel for new designs implementation and for complex system issues troubleshooting System analytical capabilities Methodic & Quick learner Excellent interpersonal and leadership skills Ability to work and lead complex tasks independently Applied Materials Metrology and Inspection platforms system / application knowledge & experience - Major advantage Working in Multipipeline systems environment - Major advantage M ATLAB / Python knowledge - Advantage " Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Relocation Eligible: No Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Introduction Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. This position is based In Bengaluru. Primary responsibility will be to help support/maintain and migration of our MES products. You will be required to work with various stakeholder internally & externally to support the product. Key Responsibilities Execute the design, analysis, or evaluation of assigned projects using sound engineering principles and adhering to business standards, practices, procedures, and product / program requirements Core subject matter expert would be around MES (Manufacturing Execution System) Modeling, QA and Deployment Oracle database administration (Unix/RHEL) Should have good communication and co-ordination skills and thorough in documentation." Ability to work independently and with others across stakeholder like Customers & their IT team, development teams and other supporting services." Should be proactive identifying support needs and preventing them. Should be able to debug and troubleshoot application. Identify bottlenecks and devise solutions to overcome the same. Look for continuous improvement opportunities and identify/propose improvements." Help maintain customer defect data and bring in automation. Technical Skills required:" Experience in MES (Manufacturing Execution System) domain including business requirements understanding, Configuration, MES Modelling, Deployment to Production at customer site. Hands on experience in Oracle database covering PL/SQL programming, Installation, Configuration, Administration and Query Optimization Hands on experience in MES functionality QA Testing with modules like Work In Progress, Tracking and Genealogy, Data Collection, Process Management, Scheduling and Dispatch, Quality Defect Management, Maintenance Management, MES Interface to Enterprise applications (Upstream) and Equipment (Downstream) Preferred to have working experience in semiconductor industry or semiconductor (Front-End or Back-End) knowledge. Experience in UNIX/ RHEL or OpenVMS Platform Experience in Tibco RV, DMQ and Web Service 3 - 7years experience in system administrator or configuring an MES(PROMIS or any other) system in a production semiconductor, LCD, LED & Solar environment. Solid skills and experience in UNIX, Linux, VMS, and Windows operating systems, networking, shell scripting. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

locationsNew DelhiMumbaiBangalore - Carinaposted onPosted 30+ Days Ago job requisition idR-047126 About the job: Red Hat's Services team is seeking an experienced and highly skilled support engineer or systems administrator with an overall 6-10 years of experience, to join us as Technical Account Manager for our Telco customers covering Red Hat OpenStack and Red Hat OpenShift Container Platform. In this role, you'll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete Red Hat portfolio of products. As a Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on the customer's behalf. At the same time, you'll work closely with our Engineering, R&D, Product Management, Global Support, Sales & Services teams to debug, test, and resolve issues. What will you do: Perform technical reviews & share knowledge to proactively identify & prevent issues Understand your customers' technical infrastructures, hardware, processes, and offerings Perform initial or secondary investigations and respond to online and phone support requests Deliver key portfolio updates and assist customers with upgrades Manage customer cases and maintain clear and concise case documentation Create customer engagement plans & keep documentation on customer environments updated Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings Engage with Red Hat's field teams, customers to ensure a positive platform & cloud technology experience and a successful outcome resulting in long-term enterprise success Communicate how specific Red Hat platform & cloud solutions and our cloud road-map align to customer use cases Capture Red Hat product capabilities and identify gaps as related to customer use cases through a closed-loop process for each step of the engagement life cycle Engage with Red Hat's product engineering teams to help develop solution patterns based on customer engagements and personal experience that guide platform adoption Establish and maintain parity with Red Hats platform & cloud technologies strategy Contribute internally to the Red Hat team, share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a subject matter expert (SME) and mentor for specific technical or process areas or process areas Travel to visit customers, partners, conferences, and other events as needed What will you bring: Bachelor's degree in science or a technical field; engineering or computer science Competent reading and writing skills in English Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support Upstream involvement in open source projects is a plus RHOSP Proven & strong system administration and troubleshooting experience with Red Hat OpenStack Experience in a support, development, engineering, or quality assurance organization RHOCP Experience in Red Hat OpenShift Container Platform (RHOCP) or Kubernetes or Dockers cluster management Understanding of RHOCP Architecture & different types of RHOCP installations Experience in RHOCP Troubleshooting and data/logs collection Strong working knowledge of Prometheus and Grafana open source monitoring solutions will be considered a plus Administration experience of Red Hat OpenShift v4.x will be considered a plus About Red Hat is the worlds leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Key Responsibilities Serve as partner with a sub-group within function or BU, or with a smaller country/site provides support services to GIS customers for IT infrastructure function. Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction. Anayzes, schedules and carries out updates to the IT infrastructure which includes patching, upgrades and regular scheduled maintenance. Executes complex changes while following standard operating procedures and change management policies. completes root cause analysis of outages or incident trends. Recommends preventative actions. Responsible for handling escalations for incidents, outages for IT infrastructure function. Functional Knowledge Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines Business Expertise Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Leadership Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies Interpersonal Skills Explains difficult or sensitive information; works to build consensus Microsoft Sqlserver DBA and Cloud DBs Admin 1. Good Communication Skills2. Effective in working with Business Users and with Vendors like Microsoft3. Good Hands on experience in Administration of Microsoft Sqlserver Databases4. proficient in Managing IAAS and PAAS Sqlserver Databases5. Efficient in designing Backup and Recovery for cloud DBs and Sqlserver DBs6. Fixing Application Team Performance issues7. License Management -- Sqlserver Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.