Roles and Responsibilities Provide advisory services to customers on car servicing, maintenance, and repairs. Handle customer complaints and queries related to after-sales service. Coordinate with technicians for timely completion of technical services. Ensure effective communication with customers throughout the process. Maintain accurate records of work orders, invoices, and inventory management.

Roles and Responsibilities Manage sales activities at our showroom, focusing on new car sales, used car sales, automobile sales, vehicle finance, and car finance. Develop strong relationships with customers to understand their needs and preferences. Identify opportunities to upsell and cross-sell relevant products or services to increase revenue. Collaborate with other team members to achieve sales targets and improve overall performance.

Job description Maintain up-to-date customer database and records in the system Service Reminder call to customers as per process Take appointments during Service Reminder calls and update the system Post Service Feedback calls to customers as per the process Answer calls professionally to provide necessary information about products and services, and obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Follow up to ensure that appropriate actions were taken on customers requests/ complaints. Escalate unresolved customer grievances or special requests to the concerned for further actions as per the escalation matrix. Do Insurance renewal reminder calls and promote BharatBenz Insurance. Make service measure calls as per requirement Make 2nd PDI (post bodybuilding for CBC vehicles) calls as per requirement Roles and Responsibilities Desired Candidate Profile Perks and Benefits

Role & responsibilities Perform maintenance and repair on customer vehicles. Identify problems with vehicles using the diagnostic equipment. Explain automotive repairs and issues and provide great customer service. Plan repair procedures using charts manuals and experience. Test the functionality of parts and systems Perform basic auto care and maintenance tasks such as oil changes, fluid level checks, and tire rotation. Repair and replace brake pads, wheel bearings, sensors and other parts. Perform routine maintenance and general mechanic work on vehicles. Prepared to get additional certification as needed. Willingness to learn with hands-on training. Help keep repair shop clean and organized. Keep a professional appearance. Preferred candidate profile

A car sales manager is responsible for overseeing the day-to-day operations of the sales department. This includes: Setting sales targets and providing guidance to the sales team to achieve them Monitoring sales performance and analyzing market trends to identify areas of improvement Coordinating with other departments such as finance and inventory management to streamline processes Conducting regular team meetings to discuss sales strategies, address challenges, and motivate the team Tracking and reporting on key sales metrics to dealership management Role &

Job description Maintain up-to-date customer database and records in the system Service Reminder call to customers as per process Take appointments during Service Reminder calls and update the system Post Service Feedback calls to customers as per the process Answer calls professionally to provide necessary information about products and services, and obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Follow up to ensure that appropriate actions were taken on customers requests/ complaints. Escalate unresolved customer grievances or special requests to the concerned for further actions as per the escalation matrix. Do Insurance renewal reminder calls and promote BharatBenz Insurance. Make service measure calls as per requirement Make 2nd PDI (post bodybuilding for CBC vehicles) calls as per requirement Roles and Responsibilities Desired Candidate Profile Perks and Benefits

Roles and Responsibilities Manage sales activities at our showroom, focusing on new car sales, used car sales, automobile sales, vehicle finance, and car finance. Develop strong relationships with customers to understand their needs and preferences. Identify opportunities to upsell and cross-sell relevant products or services to increase revenue. Collaborate with other team members to achieve sales targets and improve overall performance.