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2.0 - 7.0 years
8 - 12 Lacs
Pune
Work from Office
locationsPune - Tower 6posted onPosted 30+ Days Ago job requisition idR-046985 About the Job The Satellite engineering team is looking for a Ruby developer interested in system administration, networking, configuration automation with technologies like Puppet or Ansible. Satellite is a system management solution written in Ruby on Rails. Our team of engineers is from all around the world. Our fully open-sourced stack includes the following technologiesRuby, Ruby on Rails, PostgreSQL, Sinatra, React. Satellite supports provisioning on hypervisors such as VMware, libvirt, kubevirt, cloud services like AWS, GCE, Azure. Satellite project (an upstream project like Foreman, Katello) has an active community of contributors outside of Red Hat too. You'll have an opportunity to work on real-life issues of an enterprise on-premise product with thousands of existing users. What will you do: Contribute features and bug fixes in collaboration with other team members Collaborate with other team members on analyzing and fixing bugs in the project Incorporate the feedback from other team members during PR reviews to drive the development tasks to the successful end Collaborate across time zones and geolocations with cross-functional teams, such as other engineering teams, product management, UX, and quality engineering Publicly communicate planned changes with the developers and users, gathering their inputs and incorporating them into your work Work on prototypes for new enhancements, experiment with new tools and projects that would further improve the Satellite Demonstrate contributions to stakeholders and community What will you bring: Experience with Linux OS on user level 2+ years of development experience in Ruby/Python with a desire to learn and program in Ruby Experience with front-end technologies like React and Redux Git or other source code manager experience Ability to troubleshoot and solve complex issues Communicative level of English Followings are considered as Plus: Linux administration skills, experience with configuration management, networking, network booting, various hardware platforms Programmatic/user knowledge of VMware or other hypervisor/cloud provider Having the knowledge of postgres database Open source contributions About Red Hat is the worlds leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 8 Lacs
Kochi
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Desktop Support. Experience: 3-5 Years.
Posted 2 weeks ago
3.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking, or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Infrastructure Specialist, you will be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyse, and review technical architecture on required platform and coming up with architecture options and recommendations Define, detail, and scope the technical requirements into solutions Work across key activities in configuration, systems management tools and backup and recovery Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise SSL Administration like certificate renewal and monitoring Experience in queue manager configuration and load balancing, security management (OAM), performance and tuning Experience with MQ in AIX, Red Hat Linux (RHEL) and Windows servers Experience in Managed File Transfers (MFT) Configuration, deployments, and vulnerability remediation in multi-tier environments with firewalls, load balancers, and high availability solutions Preferred technical and professional experience Working experience in Cloud (GCP, AWS) Knowledge in CI/CD and pipeline automation tools Knowledge in Containerisation / Kubernetes / OpenShift
Posted 2 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: PL-SQL. Experience: 1-3 Years.
Posted 2 weeks ago
3.0 - 8.0 years
15 - 16 Lacs
Chennai
Work from Office
About the Company: The Hitachi Energy India Operations Center (INOPC) houses over 3, 000 energy transition technologists in three locations from grid automation, transformers, high voltage products, grid integration and service businesses. Spread over 3, 00, 000 sq feet, with nearly 50, 000 sq feet of dedicated lab space, the center brings under one roof diverse engineering capability that has been built over the years, fostering collaboration to advance the world s energy system to be more sustainable, flexible and secure. INOPC supports Hitachi Energy units across 40+ countries to deliver projects in 80+ countries. We are technology leaders at the forefront of evolving the world s future energy system. The rising energy consumption with changing lifestyles and rapid urbanization, is driving the need for affordable, reliable and sustainable energy. Our innovative technologies help to make the energy system more resilient, secure and safe. Electricity will be the backbone of the carbon-neutral future and together, with customers and partners, we are co-creating solutions that are helping to accelerate the energy transition. Customers count on our technologies to help them to integrate huge volumes of renewable energy into the world s grids and manage increasing levels of complexity; and our technologies are also instrumental to the electrification of transportation, industry and smart life sectors. The center equally focuses on catering to grow complexity in domestic and international grids and is a key lever for Hitachi Energy s growth globally. The opportunity: As a DevOps Engineer, you will bring a strong foundation in DevOps and a passion for automation to enhance deployment workflows. You will work in cloud services, containerization and monitoring tools to enhance operational efficiency. How you ll make an impact: Prepare and maintain Azure DevOps pipelines for automated deployments. Monitor and troubleshoot CI/CD workflows, resolving build and deployment failures. Manage Azure DevOps Services, including Repos, Pipelines, Artifacts, and Boards. Automate infrastructure provisioning and configuration using Terraform, Ansible, or similar tools. Deploy, manage, and troubleshoot Kubernetes clusters, including Pods, Deployments, Services, and ConfigMaps. Design, implement, and maintain scalable and reliable cloud infrastructure using AWS, Azure, or GCP. Monitor system performance, availability, and application health to ensure reliability. Monitor systems and applications for security vulnerabilities and threats. Configure and troubleshoot networking components, such as IP addressing, subnetting, DNS, DHCP, and network interfaces. Perform basic system administration tasks on Linux-based servers, including user management, file permissions, and process monitoring. Set up and manage SSH for secure remote access and key-based authentication. Respond to production incidents, troubleshoot issues, and ensure minimal downtime. Conduct post-incident reviews, analyze root causes, and implement preventive measures. Identify and implement process improvements to enhance system reliability and developer productivity. Collaborate with security teams to ensure compliance with security standards and best practices. Work with Git for version control, following best practices in repository management. Stay updated with industry trends and emerging technologies, integrating innovative solutions into DevOps practices. Maintain detailed documentation of devops processes, incidents, and procedures. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Bachelor s degree with at least 2 years of proven experience in DevOps. Proficiency in Azure DevOps, Cloud (Azure/AWS/GCP), Ansible, Terraform, Shell Scripting, Git, Linux, Docker, Kubernetes, monitoring and logging tools. Strong communication skills with proficiency in English (speaking writing). Proficiency in both spoken written English language is required Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. .
Posted 2 weeks ago
3.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. With more than 28, 000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that s you we would love to have you join us! Job Description We are seeking an experienced and motivated DevOps Manager to lead our DevOps team and drive the design, implementation, and maintenance of scalable and secure infrastructure. You will collaborate with product, security, and operations teams to automate and streamline processes, ensuring reliable deployment pipelines, high system availability, and quick recovery times. You will report to Technical Director of the function and will work from our Electronics City, Bengaluru Office in Hybrid work model. Your Responsibilities: Lead and mentor a team of DevOps engineers and foster a culture of continuous improvement. Design, implement, and manage scalable cloud-based infrastructure (AWS, Azure). Develop, deploy, and maintain CI/CD pipelines using Jenkins to automate software build, test, and deployment processes for improved efficiency and reliability. . Collaborate with product, operations and security teams to streamline DevOps process. Gather and document technical requirements and processes and provide installation guidelines along with deployment support across various environments. Implement monitoring solution to track system performance, troubleshoot issues, and ensure system reliability and availability. Deploy and manage containerized applications using Docker and Kubernetes, optimize cluster performance, and troubleshoot container-related issues. Develop and enforce security best practices across the software development and deployment pipelines. Drive cost optimization initiatives across infrastructure and cloud services. Maintain disaster recovery, backup, and high-availability strategies. Manage and optimize Git repositories to enable seamless code collaboration and integration Stay current with industry trends and emerging technologies to drive innovation. Participate in agile workflows, sprints, and retrospectives. The Essentials - You Will Have: Bachelors degree in Computer Science, Engineering, or a related field (Masters preferred). 5 to 8 years of experience in DevOps or similar roles. 3+ years of leadership or management experience. Hands-on experience with cloud services (AWS, Azure) Proficiency in infrastructure as code (Terraform, CloudFormation, Ansible, etc. ). Strong knowledge of containerization and orchestration (Docker, Kubernetes) Expertise with CI/CD tools like Jenkins, GitLab CI, ArgoCD, or similar Solid understanding of networking, security principles, and system administration (Linux/Windows). Strong scripting skills (Bash, Python, etc. ) The Preferred - You Might Also Have: Certifications such as AWS Certified DevOps Engineer, Azure DevOps Engineer. Expert, or Google Professional DevOps Engineer. Experience implementing DevSecOps practices. Knowledge of Logstash and other monitoring tools. Experience with Agile/Scrum methodologies. What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-FR1
Posted 2 weeks ago
2.0 - 4.0 years
7 - 12 Lacs
Mumbai, Hyderabad
Work from Office
At Broadridge, weve built a culture where the highest goal is to empower others to accomplish more. If you re passionate about developing your career, while helping others along the way, come join the Broadridge team. Job Description Summary As a Lead DevOps Engineer, you will create, manage and support the full suite of LTX Trading applications. You will work with development and infrastructure teams to help design complex and secure business critical applications. You will automate manual work while building scalable, highly available, financial systems. Company Description: LTX is a next-generation fixed income trading platform incubated within Broadridge Financial Solutions, a global fintech company and a leader in fixed income technology. LTX brings instantaneous AI-based market intelligence and smarter trading protocols to the institutional fixed income trader. LTX s goal is to create greater efficiency and transparency in illiquid financial markets while strengthening sell-side to buy-side relationships. Job Description: As a Lead DevOps Engineer, you will create, manage, and support the full suite of LTX Trading applications. You will work with development and infrastructure teams to help design complex and secure business critical applications. You will automate manual work while building scalable, highly available, financial systems. Key Responsibilities: Support and troubleshooting of LTX Trading applications (including High Availability, Disaster Recovery, Vulnerability Management, Incident Management, Patching and Change management). Analyze, provide feedback, and assist in implementation of system infrastructure Develop fully automated pipelines for both java and python applications which build, deploy and test across multiple environments. Automate infrastructure provisioning, deployment, and delivery both in the cloud and on-prem. Automate DB schema creation and test data population Immerse yourself in the product s codebase and architecture, understanding how critical components work together - work with system hardware and software vendors for any support discussions. Participate in cross-functional projects, working with others for on-going issues, release schedule and general system administration issues Implement tools and dashboards for various services and operations of the LTX Platform includes operational, capacity monitoring. Required Experience: You must be able to write application code or have done system automation utilizing Python or an automation framework such as Chef or Terraform Ability to containerize an application and build a process around creating containers and pushing them to an artifact repository. Must know how to troubleshoot deployment issues. Emphasis on automating processes and not manual changes. Should have a working understanding of CI/CD ideally using Jenkins Should understand general networking concepts and how requests are routed to various components. Strong experience with UNIX/Linux Kubernetes experience, preferably EKS Required Skills: Linux or another similar OS administration experience Demonstrated strong operations and service delivery skills, with both onshore and offshore team members Shell Scripting (Bash and Python preferred) Understanding of Networking Concepts Splunk or other equivalent monitoring tool. Experience in working in an Agile environment Demonstrated support experience of a customer facing application/system Working with Cloud hosted solutions, preferably on AWS or Azure CI/CD systems (i. e. Jenkins, Gitlab) Terraform, Chef or other Infrastructure as Code tools Git or other version control system Preferred Skills: AWS, including experience using and supporting applications utilizing EKS, EC2, ALB, S3, RDS (Aurora), EFS Financial Systems Support Demonstrated strong operations and service delivery skills, with both onshore and offshore team members Track record of success in a matrix organization. Linux tuning and troubleshooting for performance. We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company and ultimately a community that recognizes and celebrates everyone s unique perspective.
Posted 2 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Ghaziabad, Delhi / NCR
Work from Office
Role & responsibilities Installation, Configuration and Administration of all Server/UTM/Wi-Fi Access Point/CCTV Camera. Co-ordination with Vendors, Hardware / Software Purchase. Maintenance of Hardware / Software Inventory. Administration & maintenance of LAN/WAN. Shall be responsible for smooth facilitation of hardware and software services. Complete monitoring of service environment including remote administration. IT Infrastructure. Plan and implement network security. Create, change and delete user accounts as per request. Providing computer support services both for software and hardware for College employees/students and ensure the smooth functioning of computers/laptops. Setting up of computers and software system installation for various computer applications and programs. Maintenance and upgrading of computer systems on offering recommendations on upgrades needed. Investigate user problems, identify their source, determine possible solutions and test/implement. Establish and perform maintenance requirements and effects on system availability. Monitoring of server and clients. 15. All Computer Center Work (All Lab/CC Office report & Record)&Troubleshooting routine problems. 16. Lab Maintenance (Computer/Printer/UPS/LAN) 17. Server Backup, Maintenance Update/Hardware/Software/LAN/Other application). 18. Daily Wi-Fi Access Point Check. 19. Internet ISP Bandwidth Check. 20. Video Conferencing. 21. Live Face book streaming. 22. Bio Metrics Attendance operate & Maintenance (Girls/Boys Hostel). 23. Token Machine at Reception 24. TDS Tally Software Maintenance. 25. Laptop Installation 26. Digital signage troubleshooting at reception. 27. Lab Class conductance &Maintenance (Computer/Printer/UPS/LAN). 28. Auditorium sound and light duty 29. CCTV Maintenance, LCD Projector Maintenance, UPS Maintenance, Printer Maintenance. 30. All Users Complain Maintenance (Hardware/Software/LAN). 31. Auditorium sound and light duty 32. Other Outdoor Duties, as and when required Preferred candidate profile Gratuate with minimum 2 years of relavent experience Interested candidate can share their profile on hr.mn@its.edu.in with Subject Line: CV for IT Staff Concern Person: Ritvik Chauhan Manger-HR 8447744046
Posted 2 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
Chennai
Work from Office
Key Responsibilities: Install, configure, and maintain network hardware and operating systems ( Windows /Mac OS Work in Linux is a Plus ). Monitor network performance and troubleshoot connectivity issues. Manage IP addressing, DNS, DHCP, routing, and switching. Support LAN, WAN, VPN, and firewall configurations. Provide Level 1/2 support for system and network-related tickets. Apply updates, patches, and security configurations as needed. Assist in implementing and maintaining backup and disaster recovery systems. Collaborate with senior engineers on system upgrades and migrations. Document configurations, procedures, and infrastructure changes. Required Skills & Qualifications: Bachelors degree in Computer Science, IT, or related field (or equivalent experience). 1+ years of experience in a System or Network Engineer role. Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs). Hands-on experience with routers, switches, firewalls, and VPNs. Familiarity with Windows Server and/or Linux environments. Strong troubleshooting and analytical skills. About Inscribe, Inscribe Graphics is a leading provider of high-quality vector artwork, embroidery digitizing, and graphic design services , catering primarily to clients in the promotional products, apparel, and printing industries. With a strong focus on precision, speed, and customer satisfaction, our team of skilled designers delivers artwork that meets global standards. Why Choose Us: 16+ years of Industry Experience 24/7 support and quick delivery Skilled team of graphic designers and digitizers Trusted by clients across the US, UK, Canada & Australia At Inscribe Graphics, we don't just create designs we help brands leave a lasting impression.
Posted 2 weeks ago
3.0 - 5.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
We are currently looking for a Technical Head to join our company. This individual will play a crucial role in managing our existing team and guiding us in updating our technology to meet customer requirements. Key Responsibilities:- Lead and manage the technical team.- Evaluate and implement new technologies.- Design solutions according to customer needs. Extensive knowledge of firewall technologies such as Sophos or Fortinet. - Proficiency in Active Directory and server management. - Strong foundation in computer hardware and networking principles.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 8 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: UxM - NexThink. Experience: 3-5 Years.
Posted 2 weeks ago
2.0 - 7.0 years
0 Lacs
Chandigarh
Work from Office
Tasks: * Collaborate with IT team on system improvements * Manage servers & AD infrastructure * Maintain Windows systems & networks * Ensure data security & backup procedures * Provide technical support to users 2+ years of relevant experience
Posted 2 weeks ago
3.0 - 5.0 years
5 - 8 Lacs
Gurugram
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: AWS Cloud Management. Experience: 3-5 Years.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 8 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: BackupExec Backup. Experience: 3-5 Years.
Posted 2 weeks ago
4.0 - 6.0 years
6 - 8 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails
Posted 2 weeks ago
7.0 - 12.0 years
8 - 15 Lacs
Chennai
Work from Office
Manage and optimize cloud services across AWS, Azure, or GCPUse Terraform, CloudFormation, or Pulumi build maintain CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, Azure DevOps Docker Kubernetes (EKS, AKS, GKE) Troubleshoot cloud infrastructure. Required Candidate profile 7+yrs of exp only in Cloud engineering or System administration. expertise in AWS, Azure, or Google Cloud (Terraform, CloudFormation, or Pulumi VPC, security groups, routing, DNS, VPNs NO DEVOPS CVS
Posted 2 weeks ago
4.0 - 6.0 years
1 - 3 Lacs
Chennai
Work from Office
Greetings from Global Healthcare Billing Partners Private Limited..! Job Title : IT Senior Executive - System Administrator Experience : 4+ Years Location: Vepery, Chennai Shift: Night Job Summary: We are looking for an experienced and proactive IT Senior Executive - System Administrator to join our Vepery Location. This is a Night shift role suitable for candidates with strong expertise in firewall management, software and hardware networking and active directory administration. Key Responsibilities: Manage and monitor firewalls, ensuring network security and compliance with security protocols. Administer and troubleshoot Active directory, DNS,DHCP and Group policy. Provide hands on support for hardware and software installation, configuration and troubleshooting. Monitor system performance and proactively address potential issues. Required Skills and Qualifications: Minimum 4 Years of experience in system/Network administration. Knowledge of Firewall configuration. Proficient in Active directory, windows severer and related technologies. Experience in LAN/WAN, switches, routers, and wireless access point management. Interview Mode : MS Teams Interested candidate can share your updated Resume/CV to this WhatsApp Number - 8925808592 Regards, Harini S HR Department
Posted 2 weeks ago
4.0 - 11.0 years
6 - 13 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Are you looking to apply your skills contributing to a next generation of Database cloud services? Are you calm and collected when others panic under pressure? Do you get a thrill from solving really tough problems? Do you light up in conversations about uptime, horizontal scalability, performance, security, and DevOps? The Autonomous Database Team is responsible for building the cloud service framework powering various Oracle Autonomous Database cloud services, including Autonomous Data Warehouse (ADW) and Autonomous Transaction Processing (ATP). The framework automates deployment, scaling and management of databases in the cloud. It is built on top of Oracles Cloud Infrastructure (OCI) Layer. The autonomous database cloud service framework features APIs to handle all lifecycle management operations of databases. It also performs operations autonomously based on internal and external events. The team has the unique opportunity to make significant contributions to the full stack of Oracle technology, from database kernel to cloud service platform and to customer-facing portals. As a DevOps Engineer, you will be responsible for defining and deploying autonomous database services with deep focus on architecture, production operations, capacity planning, performance management, deployment, and release engineering. You will work with multiple cross-functional teams helping deliver new and outstanding experiences to our stakeholders while ensuring reliability and performance. We are a dynamic and enthusiastic team with great emphasis on go-getters and proactive individuals. Overview from oracle.com with links to other collateral: https: / / cloud.oracle.com / en_US / datawarehouse https: / / www.oracle.com / database / autonomous-database / feature.html In this role you will need to: Take ownership of the implementation and production operations of a wide array of core system platform solutions React to production deficiencies by continuously implementing automation, self-healing, and real-time monitoring to production systems Be a strong contributor to development of platform services including architecture, provisioning, configuration, deployment, and support Partner with the distributed team in prototyping new database platform services Stay informed of cloud infrastructure stacks Innovate. Preferred Qualifications: Degree level : BE/BS/MS Programming languages like Python, Java - Advanced proficiency in Oracle Database technologies, including RAC, Data Guard, ASM, RMAN, and performance tuning, with a focus on implementation and troubleshooting. - Extensive expertise in Oracle Engineered Systems and subsystems, with hands-on experience in deployment, optimization, and maintenance. - Proven ability to diagnose and resolve complex hardware/software issues, restore system functionality, conduct root cause analysis, and implement proactive mitigation strategies. - Operational mastery of Linux platforms (e.g., RHEL, OEL), including system administration, maintenance, and issue resolution. - Strong experience in automation using Python and shell scripting to develop custom solutions, streamline processes, and improve system efficiency. - Hands-on experience with cloud platforms (OCI, AWS, Azure, GCP) is a plus. - Excellent communication skills paired with strong analytical and problem-solving abilities. - Working knowledge of security best practices for web application delivery and familiarity with network infrastructure concepts. - Proficiency in utilizing configuration management tools to streamline system operations.
Posted 2 weeks ago
8.0 - 10.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Position : Sr.Salesforce Developer Experience : 8-10+ Location : Bangalore Key Responsibilities: Develop customized solutions on the Salesforce platform to support business needs. Write clean, scalable code using Apex, Visualforce, Lightning Components, and Lightning Web Components (LWC). Build and maintain Salesforce flows, process builders, and workflows. Support Salesforce system administration tasks including user setup, permissions, security settings, and data models. Integrate Salesforce with external systems using APIs, ETL tools, and SQL. Collaborate with cross-functional teams to gather requirements and translate them into scalable technical solutions. Write and execute unit tests and perform code reviews to ensure high-quality deliverables. Maintain documentation for system configurations, customizations, and processes. Requirements: Salesforce Certified: Platform Developer I required, Platform Developer II preferred. Minimum 8 to 10 years experience in Salesforce development (Apex classes, triggers schedulable and batch able). Proficiency in Visualforce pages and controllers. Strong experience with Salesforce Lightning Experience, including LWC (Lightning Web Components). Knowledge of declarative tools: Flows, Process Builder, Workflows. Familiarity with Salesforce APIs, SQL, and ETL processes. Frontend skills: JavaScript, HTML/CSS. Strong problem-solving skills and ability to work on multiple projects simultaneously. Excellent verbal and written communication skills. Experience with CPQ in terms of configuration rules and quote templates Working experience with Salesforce Einstein Preferred Skills (Nice to Have): Experience with CI/CD in Salesforce environments. Knowledge of Salesforce DX, Git, and DevOps processes. Familiarity with Agile/Scrum methodologies.
Posted 2 weeks ago
5.0 - 8.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver No Performance Parameter Measure 1Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: SAS ADMIN.
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
Nexdigm (SKP) is looking for Network Administrator - IT to join our dynamic team and embark on a rewarding career journey. A Network Administrator is responsible for the design, implementation, and maintenance of an organization's computer networks Responsibilities:Designing and implementing network infrastructure, including LANs, WANs, and wireless networks Installing and configuring network hardware, software, and protocols, including routers, switches, firewalls, and other network devices Monitoring network performance and security, identifying and resolving issues proactively Conducting regular network maintenance, such as firmware updates, patches, and security audits Configuring and managing network security protocols, including firewalls, VPNs, and intrusion detection and prevention systems Developing and maintaining network documentation, including network diagrams, procedures, and policies A Network Administrator should have a strong understanding of network infrastructure, protocols, and security best practices They should also have experience with network hardware and software, as well as experience with network management tools and techniques
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job Title Business Segment/Resource Group Department Reports to Manager Job Overview and Responsibilities Primary Interactions - Internal and External Education and Work Experience Licenses and Certifications Footer
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast is looking for an analytical, technical, and motivated team-player to drive daily management of work distribution and agent productivity as a member of our Real-Time Workforce Management team. In this role you ll be working with operations teams and business leaders, utilizing your technical expertise and business insights to drive best-in-class Customer Experiences. You ll lead corrective action in collaboration with business leaders to mitigate the impact of staffing, call volume, call abandonment, and agent behavior issues across different media channels. About this roll * (Responsibilities) Assist with various workforce system (NICE IEX) administrative tasks to ensure accurate performance tracking and process workflows. Real-time monitoring of performance across all channels, including the execution of channel-flexing and escalation actions. Day-to-day management of scheduling requests, work distribution, and agent productivity. Cadenced reporting to leadership on key performance metrics, including targeted recommendations. Administration of system profiles, scheduling, and call-out updates. Identify and raise issues with staffing/scheduling, and make data-driven recommendations for corrective action Develop a strong understanding of staffing frameworks at the intraweek and intraday level, track performance against expected patterns, and adjust intra-day forecasts accordingly Deploy sound quantitative analytical technique to clean data-sets, identify outliers and smooth distributions used in compilation of forecasts Build a strong understanding of Toast customer contact drivers and agent workflows, including agent-facing scheduling requests and processes Devise and document processes for intra-day actions, workforce team processes, and agent/manager-facing workflows Partner with Scheduling, Forecasting, and System Administration teams to ensure fluid lines of communication Effectively communicate with BPO partners to address performance and operational opportunities Do you have the right ingredients* ? (Requirements) Highly motivated, works effectively both independently and as part of a team Experience with Excel/Google Sheets Advanced critical thinking skills Data-driven communication skills, tailored to a varied audience Bread puns encouraged but not required Work timings: 3:00am - 12:00pm IST Work Mode: Hybrid (2-3 days in office) Location: Bangalore Our Spread of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters changing needs. Learn more about our benefits at https: / / careers.toasttab.com / toast-benefits . *Bread puns encouraged but not required Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https: / / careers.toasttab.com / locations-toast . Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact . ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Posted 2 weeks ago
3.0 - 5.0 years
2 - 6 Lacs
Chennai
Work from Office
Poornam technologies Pvt Ltd is looking for L3 Network Engineer to join our dynamic team and embark on a rewarding career journey. Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results
Posted 2 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Client Server Tech is looking for Computer Systems Engineer to join our dynamic team and embark on a rewarding career journey. As a Systems Engineer, your role is to design, develop, implement, and maintain complex systems that integrate hardware, software, networks, and other components Systems engineering is an interdisciplinary field that focuses on creating and managing systems throughout their entire lifecycle Here are some key responsibilities and tasks typically associated with the role of a Systems Engineer:Requirements Engineering: Gathering and analyzing user needs and system requirements You work closely with stakeholders to define and document system requirements, considering factors such as functionality, performance, security, and usability System Design: Designing the architecture and components of a system to meet the defined requirements You develop system models, allocate requirements to subsystems, and ensure the integration of hardware, software, and other components You also consider factors such as scalability, reliability, and maintainability System Integration: Integrating various components and subsystems into a cohesive system You ensure that individual system components work together effectively and meet the specified requirements This involves coordinating with different teams, performing integration testing, and resolving any compatibility issues System Verification and Validation: Conducting verification and validation activities to ensure that the system meets the intended functionality and performance You develop test plans, perform tests, and analyze results to identify and resolve any discrepancies or issues Risk Assessment and Management: Identifying and analyzing potential risks and uncertainties associated with the system You assess the impact of risks on system performance, safety, and reliability You also develop risk mitigation strategies and contingency plans to minimize the impact of risks
Posted 2 weeks ago
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System administration is a crucial role in the IT industry, responsible for managing and maintaining computer systems, networks, and infrastructure. The job market for system administration in India is robust, with many companies actively hiring skilled professionals in this field.
The average salary range for system administration professionals in India varies based on experience. Entry-level professionals can expect to earn between INR 3-5 lakhs per annum, while experienced professionals with 5+ years of experience can earn upwards of INR 10 lakhs per annum.
A typical career path in system administration may progress as follows: - Junior System Administrator - System Administrator - Senior System Administrator - System Administrator Team Lead - System Administrator Manager
In addition to system administration skills, professionals in this field are often expected to have knowledge and experience in: - Networking - Security - Cloud computing - Scripting (e.g., Python, Shell scripting) - Database management
As you explore system administration jobs in India, remember to showcase your technical skills, experience, and readiness to tackle challenges in this dynamic field. Prepare for interviews confidently and demonstrate your ability to handle complex systems effectively. Good luck in your job search!
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