Tech Lead - IT Admin

Job Description

We re looking for an experienced IT Infrastructure and DevOps Manager to lead and optimize our tech operations. This role involves managing secure, scalable systems, driving automation, and aligning IT strategy with business goals. If youre a hands-on leader with deep DevOps and cloud expertise, we d love to connect. Roles and Responsibilities: Lead and manage the IT infrastructure and DevOps operations across the organization Design, implement, and maintain scalable, secure, and reliable IT systems, networks, and cloud environments Oversee system administration, network security, firewalls, backups, and disaster recovery planning Develop and enforce IT policies, standards, and procedures to ensure compliance and data security Plan and execute automation strategies for deployment, monitoring, and performance optimization Collaborate with development and QA teams to streamline CI/CD pipelines and version control practices Manage server infrastructure (on-premise/cloud) and ensure high availability and performance Monitor system health, troubleshoot technical issues, and provide timely resolutions Maintain and update infrastructure documentation, configuration, and change logs Evaluate and implement new tools and technologies to improve IT and DevOps efficiency Manage software licensing, hardware procurement, and vendor coordination Ensure uptime, availability, and security of development, staging, and production environments Lead a team of IT support staff, providing guidance, mentoring, and performance evaluations Conduct regular audits, system upgrades, and patch management activities Ensure compliance with data protection regulations and industry standards (e.g., ISO, SOC2) Collaborate with senior leadership to align IT strategy with business goals Provide technical support and training to internal teams as needed Required Skills & Qualifications: Proven experience (8+ years) in IT infrastructure management and DevOps practices Strong knowledge of cloud platforms like AWS, Azure, or GCP Hands-on experience with CI/CD tools such as Jenkins, GitLab CI Proficiency in scripting languages such as Bash, Python, or PowerShell Expertise in infrastructure as code (IaC) tools like Terraform, Ansible, or CloudFormation In-depth understanding of network protocols, firewalls, VPNs, and security best practices Experience managing Linux and Windows server environments Familiarity with containerization tools like Docker Solid understanding of monitoring/logging tools (e.g., Prometheus, Grafana, ELK stack, Datadog) Strong problem-solving skills and ability to work under pressure Excellent communication, leadership, and team management skills Ability to collaborate cross-functionally with development, QA, and business teams Strong documentation and process-oriented mindset Bachelor s degree in Computer Science, Information Technology, or a related field Preferred Skills: Experience with Kubernetes or other orchestration tools Exposure to hybrid infrastructure (cloud + on-prem) setups Knowledge of identity and access management (IAM) frameworks Experience in conducting security audits and implementing compliance standards (e.g., ISO, SOC2, GDPR) Certifications such as AWS Certified SysOps Administrator, Certified Kubernetes Administrator (CKA), RHCE, or CompTIA Security+ Experience with high-availability and disaster recovery solutions Familiarity with Agile/DevOps methodologies and tools for project tracking (e.g., Jira, Confluence) Has good understanding of Sophos firewall. About Us: TechAhead is a global digital transformation company with a strong presence in the USA and India. We specialize in AI-first product design thinking and bespoke development solutions . With over 15 years of proven expertise, we have partnered with Fortune 500 companies and leading global brands to drive digital innovation and deliver excellence. At TechAhead, we are committed to continuous learning, growth and crafting tailored solutions that meet the unique needs of our clients. Join us to shape the future of digital innovation worldwide and drive impactful results with cutting-edge AI tools and strategies!