Supply Chain Manager

We are Indias first nano-coating brand for home surfaces. We offer high-performance, DIY-friendly solutions that make surfaces like fabric, marble, leather, glass, and tile stain-proof, water-repellent, and self-cleaning using advanced nanotechnology. Our products are sold via our D2C platform and marketplace channels like Amazon & Flipkart.

We are now looking for a dynamic Supply Chain & Fulfillment Manager to lead our backend operations and ensure our promise of premium customer experience is delivered across every order.

Roles & Responsibilities:

Inventory & Procurement

• Forecast demand and plan procurement of raw materials, packaging, and accessories
• Manage inventory across warehouse and satellite fulfillment points with zero stock-out.
• Plan and implement real-time stock movement tracking.
  

Order Fulfillment & Dispatch

• Oversee daily order fulfillment for website, Amazon, and Flipkart orders.
• Manage coordination with 3rd-party logistics partners (e.g. Delhivery, Shiprocket) or internal dispatch teams.
• Monitor RTOs, delayed deliveries, NDRs and optimize last-mile experience.
• Coordinate with the dispatch team (3 members) to ensure timely packaging and delivery of 300+ daily orders.
  

Vendor Coordination & System Implementation

• Place POs, follow-up for order status, track inbound shipments and ensure timely delivery.
• Maintain strong relationships with label printing vendors, bottle and packaging vendors, raw material suppliers etc.
• Build systems and SOPs to scale supply chain with minimal manual intervention.
  

Analytics & Reporting

• Track KPIs such as dispatch SLA %, inventory turnover ratio, packaging cost per order, and logistics cost per order.
• Identify bottlenecks and implement efficiency-enhancing strategies.
  

E-Commerce Operations Support

• Ensure dispatch-related data syncs with Shopify, Amazon, and Flipkart seamlessly.
• Maintain hygiene across listings by syncing packaging units and shipping configurations.
• Work with marketing & sales team to plan dispatch for campaigns and bundle packs.
  

Selection Criteria:

• 2 to 5 years of experience in e-commerce logistics, supply chain or fulfillment operations.
• Prior experience in managing D2C e-commerce logistics (Shopify preferred).
• Proficiency in Excel, basic ERP tools, and coordination platforms like Slack/Asana/ClickUp.
• Should have a working knowledge of logistics rate optimization, packaging cost control, and supply chain KPIs.
• Comfortable traveling between Aundh Head Office and Pune warehouse locations as per work requirement.
• A proactive problem-solver who thrives in fast-paced, high-growth environments.
• Strong communication skills (Hindi, English, Marathi) and team management abilities.
  

Preferred Background:

• Worked in a consumer products/e-commerce brand managing 100+ orders per day.
• Experience in setting up dispatch systems from scratch is a strong plus.
  

What You Get:

• Opportunity to work in a fast-scaling D2C nano-coating brand
• Ownership of a critical business function
• Competitive compensation with performance-linked growth
• A young, driven team with flat hierarchy and fast decision-making