Supermarket Manager

Job Description – Supermarket Manager (Purchase & Operations)

Location: Metreo Centre Supermarket – Mundayad, Varam, Kannur
Reporting To: Director / Business Head

Role Overview

Metreo Centre Supermarket is opening a new branch at Mundayad, Varam. We are looking for a dedicated and experienced Supermarket Manager to handle operations, purchasing, and staff supervision. .

Key ResponsibilitiesStore Operations

• Oversee daily operations across all departments (Grocery, FMCG, Fruits & Vegetables, Frozen, Dairy, Beverages, Household, etc.).
• Maintain hygiene, safety, and compliance with company standards.
• Plan and execute promotions, seasonal offers, and in-store campaigns.

Purchasing & Vendor Management

• Forecast and plan purchase requirements for all categories.
• Negotiate with suppliers/distributors for best prices and credit terms.
• Maintain optimum stock levels, avoiding both shortages and excess.
• Track expiry, damages, vendor returns, and credit adjustments.
• Source high-demand and fast-moving products based on market trends.

Staff Supervision & Monitoring

• Recruit, train, and allocate staff for different departments.
• Monitor staff discipline, performance, and customer service.
• Create duty rosters and ensure effective manpower utilization.
• Conduct regular reviews and ensure adherence to SOPs.

Customer & Sales Management

• Drive sales and ensure excellent customer service.
• Handle escalations and build strong customer relationships.
• Use ERP reports to analyze sales and improve performance.

Finance & Reporting

• Monitor daily sales, margins, shrinkage, and expenses.
• Ensure smooth billing, cash handling, vendor payments, and reconciliations.
• Generate and present MIS reports using Gofrugal and Software Infy.

Qualifications & Skills

• Graduate / Postgraduate in Business, Retail, or related field.
• 5+ years’ experience in supermarket/retail management with a strong purchase background.
• Working knowledge of Gofrugal and Software Infy is ad on advantage.
• Strong leadership, staff monitoring, and negotiation skills.
• Good communication and problem-solving abilities.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person