Store Manager

Job Type: Full-Time Reports to: Regional Manager / District Manager

Job Summary

The Store Manager is responsible for overseeing all aspects of the store's day-to-day operations. This includes leading and developing the store team, ensuring outstanding customer service, managing inventory, driving sales, and achieving financial goals. The ideal candidate is a natural leader with a strong business acumen, a passion for retail, and a proven track record of success in a management role.

Key Responsibilities

• Team Leadership & Development:
• Recruit, hire, train, and develop a high-performing team of store associates.
• Provide ongoing coaching, feedback, and performance management to all team members.
• Create a positive, motivating, and collaborative work environment.
• Manage staff scheduling to ensure optimal store coverage and adherence to labor budgets.
• Sales & Financial Performance:
• Develop and execute strategies to drive sales, improve profitability, and achieve store targets.
• Analyze sales reports and key performance indicators (KPIs) to identify trends and opportunities for growth.
• Manage the store's budget, including labor, supplies, and other operational expenses.
• Ensure all cash handling and banking procedures are followed accurately and securely.
• Store Operations:
• Maintain high standards of store cleanliness, organization, and visual merchandising.
• Oversee inventory management, including ordering, receiving, and stock control to minimize shrinkage.
• Ensure compliance with all company policies, procedures, and operational guidelines.
• Guarantee the safety and security of all customers and employees by adhering to health and safety standards.
• Customer Experience:
• Lead by example to deliver an exceptional in-store experience for every customer.
• Handle customer inquiries and resolve any issues or complaints promptly and professionally.
• Build a loyal customer base by fostering strong community relationships.

Qualifications & Skills

• Experience:
• Minimum of 1-2 years of experience in a retail management role (e.g., Store Manager, Assistant Store Manager).
• Proven experience in leading, motivating, and developing a team.
• Demonstrated ability to achieve sales and profitability targets.
• Skills:
• Excellent leadership, communication, and interpersonal skills.
• Strong financial and business acumen.
• Exceptional customer service and problem-solving abilities.
• Proficient in point-of-sale (POS) systems and Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and time-management skills.
• Education:
• High school diploma or equivalent required.
• Bachelor's degree in Business Administration, Management, or a related field is a plus.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Language:

• Hindi (Preferred)

Work Location: In person