Store Manager

Job Summary:

We are seeking an experienced and customer-focused Store Manager to oversee the daily operations of our salon. The ideal candidate will have strong leadership skills, a passion for beauty and wellness, and the ability to deliver an exceptional client experience. You will be responsible for managing staff, ensuring operational excellence, and achieving sales targets.

Key Responsibilities:Operations Management

• Oversee day-to-day salon operations to ensure efficiency and quality service.
• Maintain cleanliness, organization, and compliance with health and safety regulations.
• Manage salon inventory and place orders as needed.
• Monitor equipment and facilities, scheduling maintenance or repairs as required.

Staff Management

• Recruit, train, supervise, and motivate salon staff including stylists, receptionists, and assistants.
• Schedule shifts and manage time-off requests to ensure adequate coverage.
• Conduct performance evaluations and provide coaching for improvement.
• Foster a positive team environment focused on service excellence and accountability.

Customer Service

• Ensure every client receives an exceptional salon experience.
• Handle customer complaints or concerns professionally and promptly.
• Promote client retention through loyalty programs and quality service.

Sales & Marketing

• Meet or exceed sales and profitability targets.
• Upsell salon services and retail products effectively.
• Implement marketing strategies, promotions, and social media engagement to grow client base.

Financial & Administrative

• Manage cash handling and daily financial reporting.
• Prepare weekly/monthly reports on sales, staffing, and expenses.
• Work with the owner to set financial goals and monitor performance.

Requirements:

• Proven experience as a salon manager, assistant manager, or similar leadership role.
• Strong understanding of salon services, trends, and operations.
• Excellent leadership, organizational, and interpersonal skills.
• Customer service oriented with a problem-solving attitude.
• Basic understanding of financial reports and inventory systems.
• Proficient with salon management software and POS systems.

Preferred Qualifications:

• Certification in cosmetology or related beauty field (not required but a plus).
• Experience in retail sales or business management.
• Familiarity with scheduling software and social media platforms.

Job Type: Full-time

Pay: ₹40,000.00 - ₹60,000.00 per month

Work Location: In person