Job
Description
Hiring for US based MNC, pls Apply if following Job Description suits your aspirations. Store Manager is responsible for overseeing the day-to-day operations of a retail store. This includes managing staff, ensuring a high level of customer service, maintaining inventory, driving sales, and achieving profitability targets. A Store Manager plays a crucial role in creating a positive shopping experience, leading the team, and ensuring that the store meets its operational and financial goals. Hire, train, and supervise store employees to ensure they understand company policies and provide excellent customer service. Schedule and manage the stores workforce to meet customer demand and maximize productivity. Conduct performance evaluations, provide feedback, and implement coaching or training programs to improve staff performance. Lead by example in creating a positive, team-oriented work environment. Achieve or exceed sales goals and targets set by the company. Monitor daily sales and make adjustments to sales strategies as necessary to meet objectives. Develop and implement strategies to increase foot traffic and customer engagement. Analyze sales data, market trends, and customer preferences to identify opportunities for growth. Ensure exceptional customer service by overseeing staff interactions with customers and handling escalated issues. Address customer complaints and concerns promptly and professionally, aiming for resolution and customer satisfaction. Create an inviting store environment by maintaining a clean, organized, and well-stocked store. Oversee inventory management, including stock ordering, receiving, and replenishment. Ensure inventory is properly organized, labeled, and displayed for maximum customer appeal and sales. Perform regular stock checks to minimize stockouts, overstocking, and inventory discrepancies. Implement loss prevention procedures to reduce shrinkage. Ensure the store's layout and displays are attractive, organized, and aligned with company standards. Develop and maintain eye-catching product displays that drive sales and highlight promotions. Manage product placement and store signage to enhance the shopping experience and maximize product visibility. Oversee cash management, including opening and closing registers, processing transactions, and ensuring proper cash control. Prepare daily, weekly, and monthly financial reports, including sales, expenses, and profit margins. Manage store expenses to ensure profitability while maintaining quality customer service. Ensure the store complies with all relevant health, safety, and legal regulations. Maintain knowledge of company policies and procedures, and ensure all team members follow them. Stay updated on product knowledge and company offerings to assist customers and train staff. Implement and support marketing campaigns and promotions within the store. Ensure the store is aligned with the overall brand and marketing strategies. Encourage customers to participate in loyalty programs, events, or special offers.
