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Spago Foods
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Steward/Hostess - Magnolia Bakery (Mumbai/Bangalore)

Steward/Hostess - Magnolia Bakery (Mumbai/Bangalore)

Spago Foods

0 - 3 years

2 - 3 Lacs

mumbai bengaluru

Posted:9 hours ago| Platform:

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Skills Required

customer handling skills upselling team management supervisory skills communication skills outlet operations service excellence inventory management product knowledge team leading leadership skills floor management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Roles & Responsibilities

1. Product Knowledge

Demonstrate strong product knowledge and confidently explain offerings to customers.
Ensure consistency in serving size, packaging, and smallware usage.
Adhere to strict food safety, hygiene, and grooming standards.
Proficiency in cupcake icing is mandatory for all team members.

2. Customer Service & Order Fulfilment

Greet customers warmly and handle orders with accuracy and efficiency.
Ensure timely service while maintaining high service standards.
Address customer inquiries and feedback professionally to ensure satisfaction.

3. Store Operations & Maintenance

Maintain cleanliness across dining and workstation areas.
Assist with inventory stocking and supply management.
Follow all safety, sanitation, and hygiene protocols.
Complete daily opening/closing checklists and wastage records.
Ensure proper upkeep of smallware and equipment.
Maintain attention to detail in service, presentation, and overall store ambiance.

4. Teamwork & Efficiency

Collaborate effectively with colleagues to ensure smooth outlet operations.
Support team members during peak hours to maintain service speed.
Follow instructions from supervisors and managers diligently.
Take ownership of tasks assigned by the Outlet Manager/Supervisor.
Maintain a humble, team-oriented attitude, recognizing the importance of each role in sustaining and growing the brand.

Perks and Benefits

Target Based Incentives.
Food Allowance
All Statutory benefits.
Medical Insurance

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