Your Key Responsibilities : 1. Daily review of all revenues (hotel, food and beverage, etc.), post in the general ledger and maintain accounting records 2. Audit of daily revenue of the hotel to ensure accuracy and recognition of the same in General ledger in line with PMS/POS systems 3. Preparation of accurate and timely monthly MIS and other management reports 4. Diligently keep a systematic check on the companys spending to improve organizational efficiency 5. Keep a check on processes and regulations, ensuring compliance with financial policies and regulations 6. Timely and accurate processing of invoices, purchase orders, and payment requests in accordance with company policies and procedures 7. Oversee the procurement, storage, and issuance of F&B inventory, including raw materials, supplies, and finished products, to minimize waste and control costs 8. Assist in the development of pricing strategies for F&B products and services, taking into account market trends 9. Establish and enforce internal controls and procedures 10. To ensure that all goods movements in/out the hotel and stores are accounted for and properly supported 11. Coordinate with various departments to ensure accurate and timely preparation and issuance of invoices for guest bookings, events, and other revenue-generating activities 12. Implement effective collections strategies to follow up on overdue accounts, resolve billing disputes, and negotiate payment arrangements with customers while preserving positive relationships 13. Reconcile accounts receivable balances including Credit Card, Payment Gateway, resolve discrepancies, and investigate unreconciled items to ensure accuracy and completeness of financial records
Key Responsibilities: Providing spa treatments: Performing massages, facials, body treatments, and other spa services. Consulting with clients: Understanding client needs and preferences to recommend suitable treatments, and explaining procedures, products, and services Maintaining a clean and safe environment: Ensuring treatment rooms are clean, sanitized, and stocked with necessary supplies. Promoting spa services and products: Suggesting retail products and additional services to clients, and upselling when appropriate. Maintaining client records: Keeping accurate records of treatments, client preferences, and any relevant information for future appointments Ensuring client satisfaction: Creating a relaxing and welcoming atmosphere, addressing client concerns, and ensuring client comfort throughout the spa experience. Staying informed: Keeping up-to-date with the latest trends, techniques, and products in the spa industry. Adhering to health and safety regulations: Following all health and safety guidelines and protocols to ensure a safe environment for clients and staff. Collaborating with spa staff: Working with other team members to ensure smooth operations and a positive spa experience