State Manager - Infrastructure & IFM

Job Requirements

Job Title:

Function/ Department:

Job Purpose

Roles & Responsibilities

• Manage essential services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling for the assigned region.
• Ensure that basic facilities are well-maintained.
• Oversee performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement.
• Choose furniture and office equipment styles and models, arrange furniture placement, and supervise the layout of departmental workstations and offices.
• Oversee facility refurbishment and renovations and any necessary replacements and repairs.
• Ensure that facilities meet compliance standards and government regulations.
• Lead in planning for the future by forecasting the facility’s upcoming needs and requirements.
• Manage deep relationships with landlords, manage contracts and arrange best offers for material and jobs.
• Adhere to the reporting procedures as per bank's standards and requirements.
• Present regular reports and reviews of facility-related budgets, finances, contracts, expenditures, and purchases
• Liaise with external vendors to ensure efficient administrative services.
• Obtain quotes and tenders from vendors and suppliers.
• Set up Standard Operating Procedures for the management of the critical environment and ensure compliance at site.
• Plan and monitor appropriate facility management staffing levels, ensure efficient utilization.
• Oversee training to on-site teams on equipment procedures and implementation. All desired training is completed as per schedule.
• Communicate workplace safety precautions to employees.
• Develop contingency plans in case of uncertain situations, such as equipment breaking down unexpectedly.
• Capture and share best- practice knowledge amongst the team.
  

Secondary Responsibilities

• Collaborate with the business/ support units and provide them with requisite materials and services that help them in their day-to-day operations.
• Keep abreast with global market trends and competitor strategies in key markets.
• Create an environment that promotes collaborative learning and collective ownership of responsibilities.
• Monitor key parameters on productivity, hiring quality and costs
• Ensure adherence to benchmarks/processes set up for finalizing commercials and other key parameters.
  

Education Qualification

Graduation:

Post-graduation:

Experience: