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2.0 - 6.0 years
2 - 3 Lacs
Pune, Mumbai (All Areas)
Work from Office
Job description Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Shift Handling Taking care of opening, mid, and closing shifts. Managing opening and closing of the caf. Team Handling Handling a team of 5-6 members. Training the team members. Caf Management Handling the inventory of the caf. Cash handling. Maintaining the checklist of the caf as per companys guidelines. Customer interaction and order taking. Required Candidate profile Required Knowledge, Skills, and Abilities 1. Communication Skills a. Candidate is able to talk fluently in Hindi & English b. Good listener 2. Flexibility a. Open for transfers b. Open for any shift timings c. Open for cleaning washrooms, utensils, and brooming cafe. 3. Experience with the QSR industry a. Has handled shifts independently. b. Inventory management 4. Customer Handling a. Handling customer queries and resolving them. b. Promoting a positive and healthy environment to customers. Perks and Benefits Chaayos provides you with the following: 1. Aggressive growth plan 2. Appreciation and incentives 3. Discounted employee meals 4. Child Shagun Policy 5. Esic/ Term Life Insurance Policy 6. Eligible for Employee Provident FundRole Shift Manager / SupervisorIndustry Type Hotels & RestaurantsDepartment Food, Beverage & HospitalityEmployment Type Role Category F&B Service Education UG : Any GraduatePG : Doctorate : Key Skills qsrcafehandling customer queriesShift Managementcafe managerInventory Managementcash handlingStaff ManagementCafe ManagementProfit And Loss AccountWastage Control
Posted 1 month ago
8.0 - 10.0 years
12 - 15 Lacs
Rajkot
Work from Office
Strategic Planning and Program Development: Develop and implement sports programs and strategies, ensuring they align with the university's overall goals. Required Candidate profile Communication: Facilitate communication between coaches, staff, athletes, and parents. Performance Evaluation: Monitor and evaluate the performance of sports teams and athletes.
Posted 1 month ago
10.0 - 12.0 years
35 - 40 Lacs
Mumbai
Work from Office
WHAT YOULL DO? Daily follow up on all vessels marine related performance and requirements. Monitor and follow daily vessel correspondence and provide feedback/assistance on marine issues. Analyze cargoes of fleet vessels to be loaded and provide proper guidance to Master. Provide any data required for vessel fixtures or any data requested by charterers. Work closely with TSI to improve and follow up on vessel deck maintenance. Ensure that the vessels are prepared for inspection. WHAT YOULL NEED? A minimum of a year experience as a Marine Superintendent onshore or a minimum of 10 years experience at sea with at least a year as a Master. An experience with Bulk vessels. A proven background in the maritime industry. Excellent interpersonal skill WHO YOU ARE? Responsible and diligent team player. Well experienced in a diversified fleet. Well-organized and highly motivated.
Posted 1 month ago
1.0 - 4.0 years
1 - 4 Lacs
Gurugram
Work from Office
Task assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, and reviewing job contributions Provide information and analysis to organizational strategic plans and reviews. Prepare performance reports by collecting, analyzing, and summarizing data and trends. Planning and implementing strategies and operations; improving systems and processes; managing staff. Determine operational strategies by conducting needs assessments, performance reviews Responsible for developing, analyzing, evaluating, delivering and interpreting our Center's key metrics. This includes presenting the metrics in an understandable and useable format to share with our Center and the Leadership teams.
Posted 1 month ago
8.0 - 10.0 years
8 - 12 Lacs
Rajkot
Work from Office
Strategic Planning and Program Development: Develop and implement sports programs and strategies, ensuring they align with the university's overall goals. Staff Management: Supervise and manage coaches. Facility Management. Required Candidate profile Qualifications: PhD in Sports Experience: 8-10 years
Posted 1 month ago
1.0 - 6.0 years
1 - 5 Lacs
Mumbai, Mumbai Suburban
Work from Office
Role & responsibilities Assisting in the establishment\implementation of goals, objectives, policies, procedures and systems for all operational areas of the Hospital Gathering and reporting data for fiscal, statistical and analysis purposes including Audits for compliances on accreditations Assisting in the development\implementation of cost-effective policies and procedures for all administrative and operational areas Assisting in the development and implementation of long-range plans. Planning and coordinating daily work assignments and operations. Resolving problems, both administrative and operational (including the grievances of the patients, staff and doctors) and escalating them appropriately. Ensuring compliance with regulations and standards. Ensuring the effective implementation and administration of Academic programs in the Hospital. Working with medical staff to ensure quality patient care and services are provided. Maintaining the strictest confidentiality. Performing other duties as assigned. Preparing duty rota for clinical staff as required. To be part of the Quality Improvement Initiative & protocols of the organization. Preferred candidate profile Experience Required: - 2 to 5 Years Qualification : MBBS/ BAMS/ BHMS & MHA
Posted 1 month ago
5.0 - 10.0 years
4 - 8 Lacs
Kolkata
Work from Office
? ?Job Description ?The NOC In-Charge (Network Operations Center Manager) is responsible for overseeing the day-to-day operations of the Network Operations Center (NOC), ensuring the efficient monitoring, management, and maintenance of network infrastructure. This role is crucial in ensuring that network performance is optimal, issues are promptly identified and resolved, and that the team is effectively led and trained. The NOC In-Charge plays a strategic role in implementing processes, managing staff, and collaborating with other departments to ensure seamless network operations and minimize downtime.
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Kolkata, Pune, Chennai
Work from Office
Position Overview: The Store Manager at will oversee all aspects of store operations, including sales performance, customer service, staff management, and inventory control. The ideal candidate will be a motivated leader with a passion for retail, exceptional organizational skills, and a strong ability to foster a positive and productive work environment. Location: Multiple Location- Delhi / NCR,Bangalore/Bengaluru,Hyderabad/Secunderabad,Chennai,Pune,Kolkata,Ahmedabad,Mumbai
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Nagpur
Work from Office
- Undertaking patient consultations and physical examinations. - Performing surgical procedures. - Providing general pre and post operative care. - Monitoring and administering medication. - Assessing and planning treatment requirements. - Liaising daily with staff including other doctors, non medical management staff and health care professionals. - Writing reports and maintaining records. - Promoting health education and training of staff nurses. - Activate emergency codes as and when required. - Coordinating with Operations and Billing in patient discharges. - Coordinate with ward teams to improve customer satisfaction
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Coimbatore
Work from Office
- Undertaking patient consultations and physical examinations. - Performing surgical procedures. - Providing general pre and post operative care. - Monitoring and administering medication. - Assessing and planning treatment requirements. - Liaising daily with staff including other doctors, non medical management staff and health care professionals. - Writing reports and maintaining records. - Promoting health education and training of staff nurses. - Activate emergency codes as and when required. - Coordinating with Operations and Billing in patient discharges. - Coordinate with ward teams to improve customer satisfaction
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Hyderabad
Work from Office
- Undertaking patient consultations and physical examinations. - Performing surgical procedures. - Providing general pre and post operative care. - Monitoring and administering medication. - Assessing and planning treatment requirements. - Liaising daily with staff including other doctors, non medical management staff and health care professionals. - Writing reports and maintaining records. - Promoting health education and training of staff nurses. - Activate emergency codes as and when required. - Coordinating with Operations and Billing in patient discharges. - Coordinate with ward teams to improve customer satisfaction
Posted 1 month ago
1.0 - 3.0 years
2 - 5 Lacs
Pune
Work from Office
Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Shift Handling Taking care of opening, mid, and closing shifts. Managing opening and closing of the caf. Team Handling Handling a team of 5-6 members. Training the team members. Caf Management Handling the inventory of the caf. Cash handling. Maintaining the checklist of the caf as per company's guidelines. Customer interaction and order taking. Desired Candidate Profile Required Knowledge, Skills, and Abilities 1. Communication Skills a. Candidate is able to talk fluently in English & Local Language b. Good listener 2. Flexibility a. Open for transfers b. Open for any shift timings 3. Experience with the QSR industry a. Has handled shifts independently. b. Inventory management 4. Customer Handling a. Handling customer queries and resolving them. b. Promoting a positive and healthy environment to customers. Perks and Benefits Chaayos provides you with the following: 1. Aggressive growth plan 2. Appreciation and incentives 3. Discounted employee meals 4. Child Shagun Policy 5. ESIC/ Term Life Insurance Policy 6. Eligible for Employee Provident Fund
Posted 1 month ago
8.0 - 13.0 years
5 - 8 Lacs
Bengaluru
Work from Office
OVERALL ROLE This position is responsible for creating Delight by breeding a Customer-Centric Experience for Occupants and Guests within assigned portfolio, with the focus on providing outstanding Experience in the Workspace. This candidate will have a deep understanding of the Workspace and the Surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the Guests present. The role acts as an embedded point of contact for the JPMC Global Real Estate ( GRE ) team regarding Workspace activities at a Site level and supports account initiatives by driving consistent implementation and delivery through nudge behaviours. A pivotal aspect of this role is active engagement and interfacing with the lines of business and occupants as the ultimate service recipients. Major Responsibilities Transforming to the Workspace Team of the future Creates Occupant Delight Has a natural hospitality-orientated communications acumen Embedded Go To trusted Workspace partner fostering all-level relationships Understands business traits/ cadence/ needs Deep Workspace & Surrounding area knowledge Shares observations regarding any misalignment to nudge behaviours (incl. data from Workspace Delivery team) Single Point of Contact for issues resolution & Workspace change within the premises Problem solves & Resets space on the fly Acts as basic counsel regarding space needs/options as per Workspace Standards Be part of a highly proactive, responsive, dynamic and agile team Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests Escalate facilities issues to management team when necessary Consolidate feedback to management team regularly for ongoing improvement implementation Participate in ad-hoc projects when required Client/Stakeholder Management Workspace experience Lead in Pro-actively developing and managing Client relationships ensuring that expected service levels are achieved Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Actively recover feedback from the end user Report any concerns or patterns in employee feedback periodically to workspace experience manager Leadership / Staff Management Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Proactively manage the team to deliver Delight Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors Operations Management Must be customer focused and be proactive in establishing customer relationships Responsible and accountable for all service request Ensure service deliverables are met with SLA and KPI Periodically review all reports and feedback to identify trends and bring changes Respond and close all service tickets and feedbacks within defined SLA Plan and execute employee engagement events in line with client expectations Communicate with users by consolidating feedback to ensure expectations are achieved Escalate facilities issues to management team when necessary Have periodic connects with all point of contact of different business to understand their perspective of service Work with all related parties on timely delivery of all services To undertake continuous floor inspections ensure cleanliness and maintenance is correct Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests Continuous Improvement implementation Conduct data analysis report when necessary Ensure the delivery of all operational requirements as per the client scope of works across site Develop and implement operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems and consistency Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc. Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management. Ensure compliance with JLL and client Health, Safety, Environment and Risk Management policies and procedures Ensure data integrity of all systems across the Region and perform audits from time to time Oversee office premises and delivery of hospitality services for users Participate in ad-hoc projects when required CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Experience of 8 + years in hospitality - hotel & aviation Industry / Coworking spaces Proven ability to initiate and follow with improvement initiatives, create opportunities for efficiencies and process amendments Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Strong analytical, organization and administration skills Proficient in MS Office suite An added benefit would be a Bachelor s degree/ Degree in Hotel Management, business or other related field; Excellent communication verbal and written. Experience of leading a young millennial team Critical Competencies for Success (with corresponding I am JLL behaviours ) Client Focus & Relationship Management - I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude People Management and Team Leadership - I am a Team Player Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels Program Management & Organizational Skills - I Am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking - I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Natural communicator who enjoys engaging at all levels Creative mindset Self-motivated and confident Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures
Posted 2 months ago
4.0 - 9.0 years
4 - 7 Lacs
Bengaluru
Work from Office
OVERALL ROLE This position is responsible for creating Delight by breeding a Customer-Centric Experience for Occupants and Guests within assigned portfolio, with the focus on providing outstanding Experience in the Workspace. This candidate will have a deep understanding of the Workspace and the Surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the Guests present. The role acts as an embedded point of contact for the JPMC Global Real Estate ( GRE ) team regarding Workspace activities at a Site level and supports account initiatives by driving consistent implementation and delivery through nudge behaviours. A pivotal aspect of this role is active engagement and interfacing with the lines of business and occupants as the ultimate service recipients. Major Responsibilities Transforming to the Workspace Team of the future Creates Occupant Delight Has a natural hospitality-orientated communications acumen Embedded Go To trusted Workspace partner fostering all-level relationships Understands business traits/ cadence/ needs Deep Workspace & Surrounding area knowledge Shares observations regarding any misalignment to nudge behaviours (incl. data from Workspace Delivery team) Single Point of Contact for issues resolution & Workspace change within the premises Problem solves & Resets space on the fly Acts as basic counsel regarding space needs/options as per Workspace Standards Be part of a highly proactive, responsive, dynamic and agile team Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests Escalate facilities issues to management team when necessary Consolidate feedback to management team regularly for ongoing improvement implementation Participate in ad-hoc projects when required Client /Stakeholder Management Assist workspace experience manager in Pro-actively developing and managing Client relationships ensuring that expected service levels are achieved Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Actively recover feedback from the end user Report any concerns or patterns in employee feedback periodically to workspace experience manager Leadership / Staff Management Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Proactively manage the team to deliver Delight Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors Operations Management Must be customer focused and be proactive in establishing customer relationships Responsible and accountable for all service request Ensure service deliverables are met with SLA and KPI Periodically review all reports and feedback to identify trends and bring changes Respond and close all service tickets and feedbacks within defined SLA Plan and execute employee engagement events in line with client expectations Communicate with users by consolidating feedback to ensure expectations are achieved Escalate facilities issues to management team when necessary Have periodic connects with all point of contact of different business to understand their perspective of service Work with all related parties on timely delivery of all services To undertake continuous floor inspections ensure cleanliness and maintenance is correct Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests Continuous Improvement implementation Conduct data analysis report when necessary Ensure the delivery of all operational requirements as per the client scope of works across site Develop and implement operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems and consistency Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc. Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management. Ensure compliance with JLL and client Health, Safety, Environment and Risk Management policies and procedures Ensure data integrity of all systems across the Region and perform audits from time to time Oversee office premises and delivery of hospitality services for users Participate in ad-hoc projects when required CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Experience of 4 + years in hospitality - hotel & aviation Industry / Coworking spaces Proven ability to initiate and follow with improvement initiatives, create opportunities for efficiencies and process amendments Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Strong analytical, organization and administration skills Proficient in MS Office suite An added benefit would be a Bachelor s degree/ Degree in Hotel Management, business or other related field; Excellent communication verbal and written. Experience of leading a young millennial team Critical Competencies for Success (with corresponding I am JLL behaviours ) Client Focus & Relationship Management - I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude People Management and Team Leadership - I am a Team Player Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels Program Management & Organizational Skills - I Am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking - I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Natural communicator who enjoys engaging at all levels Creative mindset Self-motivated and confident Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures
Posted 2 months ago
8.0 - 13.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Work Dynamics (Integrated Facilities Management) ROLE AND RESPONSIBILITIES ROLE AND RESPONSIBILITIES OVERALL ROLE This position is in its nature proactive and focused on the detail, to ensure Workspace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements works every time , while maintaining safe working practices throughout all we do. The role oversees the day to day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. A key aspect of this role is leading the team to deliver expected standards, maintain clean & hygienic workspaces, seamless GRE services, engagement with other service partners such as Security and Dining Services, with Landlords as relevant, to deliver on consistency of service to Occupants and Guests. MAJOR RESPONSIBILITIES Transforming to the Workspace Team of the future Participate in ad-hoc projects when required Commitment to deliver the best level of service every time through obsessive level of attention detail Ensures resets back to agreed format, including owning Clear Deck policy / and associated reporting to Workspace Experience team to allow for onward sharing with LOBs Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean Workspace Ensure there is a highly proactive, responsive, dynamic and agile team Client/Stakeholder Management (in support of the Workspace Lead) Pro-actively develop and manage Client relationships ensuring that expected service levels are achieved Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Actively recover feedback from the end user Leadership / Staff Management Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Proactively manage the team to deliver Delight Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors Operations Management Functional operational control to deliver excellence every time Implement service tasks, procedures and policies and measure performance Review and spot-check suppliers/service providers performance to ensure contractual obligations are delivered Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services Provide comprehensive Workspace management for the office premises Implement and manage the change control process Resolve user's complaints and concerns with solutions and follow up Be able to resolve problems or improve operations Implementation of service task, procedures and policies Prepare risk assessments for self-delivery Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Responsible for monitoring and managing staff performance with criteria set in Individual Performance Management Coordinate, manage and oversee vendors to perform a wide range of Workspace-related services Ensure service deliverables meet SLAs and KPIs Work with all related parties on timely delivery of all services Ensuring up to date information on Client s Property Services SharePoint When necessary raise risks to Workspace Experience Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service at every level Managing budgets and ensuring cost-effectiveness Collect, analyse, and report statistical data as may be required to provide accurate and current assessment of management objectives CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Experience of 8 + years in hospitality/facility management An added benefit would be a Bachelor s degree in facilities management/Hotel Management/Hospitality Management, building, business or other related field. Excellent verbal and written communication skills as well as presentation skills Strong analytical, organization and administration skills Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Critical Competencies for Success (with corresponding I am JLL behaviours ) Client Focus & Relationship Management - I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude People Management and Team Leadership - I am a Team Player Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels Program Management & Organizational Skills - I am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking - I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Detail focussed and proactive in nature Self-motivated Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures KEY STAKEHOLDERS Management Staff Client Representatives Client Occupants / End-users Vendor Staff DIRECT REPORTS TBC INDIRECT REPORTS TBC REPORTING TO Workspace Delivery Lead
Posted 2 months ago
7.0 - 12.0 years
12 - 18 Lacs
Hyderabad
Work from Office
Amgen is seeking a Technology: Organizational Effectiveness (OE) Senior Manager focused on organizational change management and communications. The ideal candidate for this role is a strong contributor with more than seven years of related work experience. The OE Senior Manager will develop organizational change management and communications strategies to increase individual and organizational engagement to achieve Amgens business objectives within Technology and for the company. The OE Senior Manager will lead projects and provide consulting advice to product teams to ensure their programs have the necessary components for staff to successfully adopt new processes and systems. People are at the heart of what we do, and the OE team works to enable the Technology function so that its people are positioned to learn, grow, and improve. The OE team drives growth and promotes continual learning across the Technology organization. The OE team uses people-focused approaches to introduce new initiatives and technical solutions to staff in Technology and across the company. With experienced change practitioners, communications professionals, learning specialists, and talent architects, the OE team works together to bring the right solutions to each project. Roles & Responsibilities: Planning and Strategy : Develop change management and communication strategies tailored to the specific needs of the organization Identify potential impacts and risks associated with the change Staff Management: Guide staff members as they provide change management & communication support to key collaborators Inspire and motivate staff members to achieve their best Understand and address the needs and concerns of staff members Stakeholder Management : Engage with key collaborators to gain their support and commitment Manage resistance to change by addressing concerns and providing reassurance Communication : Create and implement communication plans to ensure all collaborators are informed and engaged Act as a liaison between different departments to facilitate smooth communication Training and Support : Design and deliver training programs to prepare employees for the change Provide ongoing support to address any issues or concerns that arise during the transition Monitoring and Evaluation : Track the progress of change initiatives and measure their effectiveness. Adjust strategies as needed based on feedback and performance metrics What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Doctorate degree OR Masters degree and 7 years of Change Management and Communications experience Or Bachelors degree and 9 years of Change Management and Communications experience Or Associates degree and 11 years of Change Management and Communications experience Or High school diploma / GED and 13 years of Change Management and Communications High emotional IQ Demonstrated Program Management Skills Skilled problem solver who seeks to understand and then offers directions and solutions to problems Excellent oral and presentation skills; ability to negotiate, influence and persuade Excellent with the Microsoft Office toolset, particularly Word, PowerPoint, Excel Experience in building and maintaining Power BI reports Experience developing actionable and targeted project plans Possesses a natural curiosity for delivering innovative, state-of-the-art people focused strategies (talent and learning) that drive targeted and high-impact results Experience working on agile teams Willingness to handle ambiguous and rapidly changing priorities Professionally excels at interaction with all levels of management, staff and vendors Preferred Qualifications: Understands how to analyze output and measure factors of success Ability to create and edit modern SharePoint pages with ease Excellent understanding of social media dynamics Understands how to use data and analytics to develop new and revealing insights Workshop facilitation and training development experience Experience guiding and advising staff on project execution Soft Skills: High emotional IQ Excellent people and project management skills Ability to work collaboratively with cross-functional matrixed teams Ability to manage multiple priorities successfully and work on multiple projects simultaneously High degree of initiative and self-motivation Team-oriented, with a focus on achieving team goals Excellent interpersonal skills; enthusiastic, great teammate and self-starter; serious commitment to hard work and excellence
Posted 2 months ago
6.0 - 10.0 years
4 - 8 Lacs
Pune
Work from Office
Our client is a leading oncology and hematology healthcare provider in India, established in 2018. With a network of specialized cancer clinics across major cities, including Mumbai, Pune, Nashik, Aurangabad, Kolhapur, Nagpur, Gujarat, and Indore, the institution is recognized for delivering advanced and compassionate cancer care. Backed by $28 million in funding and a workforce of 575 professionals, it offers services such as chemotherapy, immunotherapy, targeted therapy, genetic counseling, psycho-oncology, and medical tourism. Job Title : Center Administrator Job Location Pune Benefits Offered Medical Insurance, Ex-gratia, Additional allowances Role Summary The admin ensures that the daycare center is optimally staffed & efficiently operated. Ensure that facilities are maintained, manage and support a complement of daycare staff. He/She enables high standards for patient experience at all times. He/She intervenes in any issues that arise between staff & patients to amicably resolve the issues. Major Duties and Responsibilities A) Patient Experience Monitor housekeeping & overall center hygiene including patient waiting areas, patient treatment rooms, washrooms etc. to ensure best standards Ensure adequate employee rostering as per patient load Ensure patient waiting times are maintained as per given standards Ensure patient feedback forms are fully filled by the patients/relatives Ensure google reviews are taken for the centre as per the given target Manage phone calls from patients, vendors, colleagues and correspondence through e-mail, letters, packages etc. Ensure operation of equipment by completing maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques according to NABH Standards (if applicable). B) Employee Management Enable a positive work culture at the center Listen & appropriately respond to employee queries related to benefits, leaves, OT etc. Job Description Handhold new employees to ensure their comfort with the work culture & the job Conduct employee engagement events at the center Work in conjunction with central HR team to create a training calendar for individual employee Maintain a training MIS for the center Help the central HR team to execute the annual performance appraisal at the center C) Management Information System Share the desired information about the center to the relevant stakeholders at corporate office Ensure accuracy of shared data D) Financial Impact Ensure that all patients referred by the medical oncologist for financial counselling are properly explained about the financial charges for relevant procedures Keep proper track of patients who take financial counselling as to get them to take treatment Ensure 100% accuracy of collected cash Help the TPA desk to ensure collection of insurance money in the given TAT Support budgeting and bookkeeping procedures Submit and reconcile expense reports (petty cash, invoices) E) Miscellaneous Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies, placing and expediting orders for supplies; verifying receipt of supplies. Cover the reception desk when required. Qualifications and Skills At least a Bachelors degree (Any specialization) At least five years in hospital/daycare operations Solid communicator Location : Shivaji Nagar, Pune Working Days : Monday to Saturday
Posted 2 months ago
3.0 - 8.0 years
5 - 9 Lacs
Faridabad
Work from Office
Assisting the Body Shop Manager in overseeing daily operations, including managing staff, coordinating with customers, and ensuring quality control. They help ensure that repairs are completed efficiently and to the highest standards. Qualification - Graduate
Posted 2 months ago
4.0 - 9.0 years
6 - 11 Lacs
Bengaluru
Work from Office
What this job involves: Transforming to the Workspace Team of the future Creates Occupant Delight Has a natural hospitality-orientated communications acumen Embedded Go To trusted Workspace partner fostering all-level relationships Understands business traits/ cadence/ needs Deep Workspace & Surrounding area knowledge Shares observations regarding any misalignment to nudge behaviours (incl. data from Workspace Delivery team) Single Point of Contact for issues resolution & Workspace change within the premises Problem solves & Resets space on the fly Acts as basic counsel regarding space needs/options as per Workspace Standards Be part of a highly proactive, responsive, dynamic and agile team Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests Escalate facilities issues to management team when necessary Consolidate feedback to management team regularly for ongoing improvement implementation Participate in ad-hoc projects when required Client/Stakeholder Management Assist workspace experience manager in Pro-actively developing and managing Client relationships ensuring that expected service levels are achieved Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Actively recover feedback from the end user Report any concerns or patterns in employee feedback periodically to workspace experience manager Leadership / Staff Management Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Proactively manage the team to deliver Delight Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors Operations Management Must be customer focused and be proactive in establishing customer relationships Responsible and accountable for all service request Ensure service deliverables are met with SLA and KPI Periodically review all reports and feedback to identify trends and bring changes Respond and close all service tickets and feedbacks within defined SLA Plan and execute employee engagement events in line with client expectations Communicate with users by consolidating feedback to ensure expectations are achieved Escalate facilities issues to management team when necessary Have periodic connects with all point of contact of different business to understand their perspective of service Work with all related parties on timely delivery of all services To undertake continuous floor inspections ensure cleanliness and maintenance is correct Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests Continuous Improvement implementation Conduct data analysis report when necessary Ensure the delivery of all operational requirements as per the client scope of works across site Develop and implement operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems and consistency Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc. Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management. Ensure compliance with JLL and client Health, Safety, Environment and Risk Management policies and procedures Ensure data integrity of all systems across the Region and perform audits from time to time Oversee office premises and delivery of hospitality services for users Participate in ad-hoc projects when required Sound like you To apply you need to be: Ideal Experience Experience of 4 + years in hospitality - hotel & aviation Industry / Coworking spaces Proven ability to initiate and follow with improvement initiatives, create opportunities for efficiencies and process amendments Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Strong analytical, organization and administration skills Proficient in MS Office suite An added benefit would be a Bachelor s degree/ Degree in Hotel Management, business or other related field; Excellent communication verbal and written. Experience of leading a young millennial team Critical Competencies for Success (with corresponding I am JLL behaviours ) Client Focus & Relationship Management - I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude People Management and Team Leadership - I am a Team Player Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels Program Management & Organizational Skills - I am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking - I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Natural communicator who enjoys engaging at all levels Creative mindset Self-motivated and confident Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures
Posted 2 months ago
10.0 - 15.0 years
12 - 17 Lacs
Panvel
Work from Office
We are hiring a dynamic and experienced Center Head to oversee the complete operations of Orion Mall, Panvel. The role involves end-to-end responsibility for mall administration, tenant relations, facility management, marketing initiatives, footfall growth, and overall profitability. The ideal candidate will have strong leadership and organizational skills, a background in retail or mall management, and the ability to manage multiple stakeholders including retailers, vendors, and service teams. The Center Head must ensure a superior customer experience while maintaining operational efficiency, safety standards, and cost control. Candidates with prior experience in managing large retail spaces or malls will be preferred.
Posted 2 months ago
2.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Production supervisor is tasked with managing the daily operations of production lines, ensuring that all processes are executed efficiently, safely, and within budget. They are responsible for overseeing the production process, managing staff, ensuring quality control, maintaining compliance with safety regulations, and meeting production targets. Production Supervisors ensure that their teams meet company goals, operate within established guidelines, and maintain high standards of work. Able to read dwgs & provide training to the new hires. Also, should have knowledge on assembling machines & trouble shooting.
Posted 2 months ago
10.0 - 12.0 years
35 - 40 Lacs
Bengaluru
Work from Office
To work as a Production Executive must be a team player and able to manage multiple teams and production staff. Qualifications and Experience: BE background. Language Proficiency: Kannada or English Positive attitude and ability to work as part of a team. Attractive compensation package offered. 10+ years of relevant experience in Electronic Manufacturing Industry 2. Designation Machine Operator Qualification Diploma / ITI Location BANGALORE, BANASHANKARI Details To work as a Machine Operator in cable assembly unit with relevant experience. Qualifications: Diploma or ITI background. Language Proficiency: Kannada or English or Hindi. Positive attitude and ability to work as part of a team. Attractive compensation package offered. Current Job Openings 07 (only for male candidates). 2+ years of relevant experience in Electronic Manufacturing Industry
Posted 2 months ago
2.0 - 7.0 years
3 - 7 Lacs
Jaipur
Work from Office
Responsibilities : Lead and manage all aspects of the store's operations, including sales performance, customer service, staff management, inventory control, and financial targets. Develop and implement strategies to maximize sales and profitability while ensuring an exceptional customer experience. Recruit, train, and supervise a high-performing team, fostering a positive and motivating work environment. Set and achieve sales targets, monitor key performance indicators (KPIs), and analyze trends to identify opportunities for growth and improvement. Maintain inventory accuracy, oversee merchandising, and ensure that the store maintains a visually appealing and organized appearance. Implement effective marketing and promotional activities to drive customer traffic and enhance brand awareness. Handle customer inquiries, complaints, and escalations in a professional and timely manner, ensuring customer satisfaction and retention. Manage expenses, budgets, and financial reporting, ensuring compliance with company policies and procedures. Collaborate with upper management to develop and execute strategic plans aligned with company objectives. : Proven experience as a Store Manager or in a similar role within the retail industry. Strong leadership skills with the ability to motivate and develop a team to achieve goals. Excellent communication and interpersonal abilities to interact effectively with customers, staff, and stakeholders. Proficiency in retail management software, MS Office, and basic financial analysis. Sound understanding of sales and marketing principles. Demonstrated ability to analyze data, make informed decisions, and problem-solve effectively. Flexibility to work varied shifts, including evenings, weekends, and holidays as needed. Preferred Qualifications Previous experience in the specific industry or product category of the store. Familiarity with inventory management systems and procedures. Proven track record of meeting and exceeding sales targets
Posted 2 months ago
2.0 - 7.0 years
10 - 14 Lacs
Hyderabad
Work from Office
The following key result areas will become part of your job description: Promoting high standards of evidence based learning and teaching, by monitoring school progress across key performance indicators, remaining focused on improvement of the school and of every single student leaving no child behind. Responsible for recruiting, developing, empowering, supporting, encouraging and retaining the best teachers in the school. Responsible for developing a culture of mutual and continuous learning, respect, collaboration, and coordination; in which every member of the school community-be they teachers, students, staff members or parents-is valued, every child is motivated to learn, grow and prosper and every teacher is motivated to improve her knowledge and skills. Academic Responsibilities: Recruit quality teachers by ensuring implementation of Teacher Selection process. Develop school improvement plan based on need analysis and ensure its implementation within the school Monitor class room quality through lesson planners and formal/ informal classroom observations. Work on teacher quality through demo sessions and constant feedback Monitor student performance by re-checking of student copies and test papers as per policy. Organize, manage and monitor co-curricular activities, timetable, assembly, periods, displays, library and laboratories, use of Academic resources, performance of weak students. Attend training sessions conduct on-the-job training for faculty within the school. Conduct term tests and examinations in a transparent and timely manner. Build team spirit and motivate teachers; Focus on teacher retention. Administrative Responsibilities: Develop strong relationship with the community and create awareness regarding education for both male and female children and encourage them to join TCF schools. Ensure required students strength is maintained within the school through effective implementation of enrolment strategies. Carry out effective outreach of teachers and actively maintain the CV bank at any given point in time. Coordinate with Area and Regional HR team for staff hiring, retaining, performance management other HR related matters. Maintain school discipline and encourage positive character building of students staff. Manage staff leaves and attendance ensuring minimal empty classroom days. Supervise the admin assistant in accounts other matters. Maintain school accounts and ensure they are accurately managed, documented and up to date. Ensure maintenance of building and premises. Supply and manage utility services in a timely manner. Coordinate with the supervisor for board related matters. Understand TCF policies and ensure implementation of school activities as per policy. Timely submission of reports and other document
Posted 2 months ago
5.0 - 10.0 years
3 - 6 Lacs
Gandhidham
Work from Office
Responsible for the overall operation and profitability of a movie theater, including leading staff, managing finances, ensuring customer satisfaction, and maintaining the theater's facilities and equipment.
Posted 2 months ago
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