This is a position based in Bangalore, India with 100% of field work. The incumbent will be responsible for the installation and service support of Nordson Matrix AXI. Among other things, it will involve: Customer relationship management for these customers. Service and application support of customers in the assigned territory. Basic troubleshooting, installation, maintenance and repair on designated equipment. Planning and scheduling the servicing work in advance so the output of the factory is not affected. Working on Preventative Maintenance activities and field modifications. Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. Maintaining daily communications with customers and Nordson management to ensure resolution with proper follow-up. Maintaining tools and test equipment and ensuring they are properly calibrated. Submitting detailed daily reports on all the work that is done on each machine. Ensuring that all the parts needed for customers are planned. Maintain attendance log and submit it on time for billing. Required to work on shift basis. Show more Show less

Management Manage and supervise the India FP&A team. This includes developing the team, reviewing processes for best-in-class processes, providing quarterly and annual reviews. Provide leadership and training to the Finance team. FP&A Partnering with Sales Management team: Provide relevant financial analysis to support the sales team’s revenue growth initiatives. Analyzes and reports on business performance by means of Monthly performance reviews. Establish a robust SIOP process across all Nordson divisions in India. Supporting Sales management on pricing and commercial matters such as review of contracts with customers, distributors and suppliers. Perform credit control and customer credit analysis, enhance credit control and AR collection policy to meet DSO and overdue AR reduction target. Partnering with Site Operation team: Partner with the site Operations leader to drive OTD and factory efficiencies, support product transfers into India from other Nordson sites and provide financial guidance on future factory expansions/CAPEX Identify and propose performance improvement and cost reduction opportunities. Help the factory drive efficient resource allocation and conversion cost Ensuring that proper controls are exercised over inventory including the carrying out of regular physical stock checks and preparation of appropriate stock reconciliations and analyses Partnering with Financial Accounting team Support the accounting and control group for completeness and accuracy of the accounting records, including ensuring all month-end reconciliations are performed, reserve and accruals are correctly calculated Preparation of monthly management reports and manage the monthly, quarterly and annual corporate reporting and its financial and variance analysis. Meet corporate and divisional requirements in a timely and accurate manner. Identify and implement best practices and continuous improvement opportunities in the Finance organization, participate in finance process simplification and improvement. Show more Show less

Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems. Show more Show less

Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems. Show more Show less

Acts as a liaison between the business and IT system development teams for business needs requiring IT based solutions. Performs analysis of business goals, objectives and needs in order to make recommendation for improvements. Document relationship between the components of the application systems. Translate business requirements into application requirements. Show more Show less

Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems. Show more Show less

Builds and maintains customer relationships with strategic accounts. Develops medium to long-term sales plans and prepares strategies to protect, grow, and diversify the relationship with assigned key customers. Identifies, develops and typically closes new sales opportunities. Creates demand for products and services by raising their profile with customers. Achieves revenue targets by increasing revenue spend per account. May conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to product/service strategies. Develops client retention and growth plans and strategies for developing and maintaining profitable business with assigned accounts. Show more Show less

Performs a wide variety of electronic, electro-mechanical, mechanical or measurement product assembly operations on product components, assemblies or sub-assemblies. Fits, aligns, calibrates and adjusts parts and mechanisms to meet tolerances and product operating requirements; repairs units or products that have failed to meet requirements. Makes setups and adjustments holding tolerances to blueprint specifications. Show more Show less

Acts as a liaison between the business and IT system development teams for business needs requiring IT based solutions. Performs analysis of business goals, objectives and needs in order to make recommendation for improvements. Document relationship between the components of the application systems. Translate business requirements into application requirements.

Essential Job Duties and Responsibilities Manage the technical services operations, providing guidance and support to team members in delivering excellent customer service. Maintain good communication with regional commercial and application / technical leaders, to ensure priorities for support are being met by the applications and technical teams. Collaborate with cross-functional teams to identify and resolve technical issues effectively. Work directly with headquarter-based product group and engineering team in the areas of product development and pre-and post-sales phases to ensure field resources will be available for support. Make the decisions on which solutions to implement when complicated technical problems arises. Being transparent with the team about challenges, failures, and successes. Meets with relevant stakeholders regularly to give progress report including project status, customer needs and challenges, technical support requirement and resources. Conducts regular meetings with regional teams, whether as a whole or through one-on-one discussions. Monitor service delivery metrics and contribute to the development of strategies for enhancing service performance. Participate in the training and onboarding of new team members, ensuring they are equipped with the necessary skills and knowledge. Act as an escalation point for complex technical issues, leveraging your expertise to facilitate resolution. Engage with customers to gather feedback on service quality and identify areas for improvement. Active engagement with distributors on monitoring post-sales support, evaluations, buyoff, training etc. Hold periodic service meetings and monitor service metrics. Education and Experience Requirements Bachelor or master s degree in Electronics/ Electrical/ Mechatronics/ Instrumentation Engineering or related field preferred. 10+ years of relative experience and demonstrated knowledge of discipline technical principles and practices Previous experience with SMT, Semiconductor, electronics industry, capital equipment or a closely related field is a plus Good planning/execution and customer/people management skills required. Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders. Strong understanding of technical concepts and troubleshooting methodologies. Self-motivated with ability to work unsupervised, to set and follow priorities Technical Skills and Relevant Technologies Proficiency in troubleshooting software and hardware issues. Experience with ticketing systems and customer relationship management (CRM) tools. Good understanding in techno commercial matters. Soft Skills and Cultural Fit Strong interpersonal skills with a collaborative mindset. Ability to thrive in a fast-paced and dynamic environment. Proactive problem-solving skills and a customer-centric approach. Passion for technology and a commitment to continuous learning.

Assists customers with identifying their technical specifications and determine what documentation is required to incorporate the organizations products into customer applications. Prepares engineering drawings, production specifications and schedules, and contract modifications to ensure that customers technical requirements are met. Develops application notes that clearly describe how the organizations products should be used in the customers target application. Develops test applications used for testing modules, including customer-specific components.

Management Manage and supervise the India FP&A team. This includes developing the team, reviewing processes for best-in-class processes, providing quarterly and annual reviews. Provide leadership and training to the Finance team. FP&A Partnering with Sales Management team: Provide relevant financial analysis to support the sales team s revenue growth initiatives. Analyzes and reports on business performance by means of Monthly performance reviews. Establish a robust SIOP process across all Nordson divisions in India. Supporting Sales management on pricing and commercial matters such as review of contracts with customers, distributors and suppliers. Perform credit control and customer credit analysis, enhance credit control and AR collection policy to meet DSO and overdue AR reduction target. Partnering with Site Operation team: Partner with the site Operations leader to drive OTD and factory efficiencies, support product transfers into India from other Nordson sites and provide financial guidance on future factory expansions/CAPEX Identify and propose performance improvement and cost reduction opportunities. Help the factory drive efficient resource allocation and conversion cost Ensuring that proper controls are exercised over inventory including the carrying out of regular physical stock checks and preparation of appropriate stock reconciliations and analyses Partnering with Financial Accounting team Support the accounting and control group for completeness and accuracy of the accounting records, including ensuring all month-end reconciliations are performed, reserve and accruals are correctly calculated Preparation of monthly management reports and manage the monthly, quarterly and annual corporate reporting and its financial and variance analysis. Meet corporate and divisional requirements in a timely and accurate manner. Identify and implement best practices and continuous improvement opportunities in the Finance organization, participate in finance process simplification and improvement.

Nordson Corporation is looking for Field Service Engineer to join our dynamic team and embark on a rewarding career journey. Provide technical support and service. Diagnose and repair equipment. Install and commission new equipment. Provide customer training and support. Perform preventative maintenance and service on equipment. Document and maintain accurate service records and reports. Collaborate with sales and engineering teams to identify and resolve customer issues. Communicate effectively with customers and colleagues to provide timely and efficient service. Manage and prioritize workload to ensure timely service to customers. Excellent communication and interpersonal skills. Strong problem- solving and troubleshooting skills.

Your role will include: Software application development in C#/C++ for our X-ray a nd Bond Test systems . D elivering on committed work packages for running projects. Communicating regularly with local and remote Software engineers and Project managers . Testing software releases to ensure high quality , robust products are realized.

Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems.

Promotes and sells a portfolio of technical and/or non-technical products and/or services and solutions directly to current and new end customers. Informs customers of new product/service introductions and prices. Creates, monitors and revises lead generation plans to ensure a substantive sales opportunity pipeline.

Production supervisor is tasked with managing the daily operations of production lines, ensuring that all processes are executed efficiently, safely, and within budget. They are responsible for overseeing the production process, managing staff, ensuring quality control, maintaining compliance with safety regulations, and meeting production targets. Production Supervisors ensure that their teams meet company goals, operate within established guidelines, and maintain high standards of work. Able to read dwgs & provide training to the new hires. Also, should have knowledge on assembling machines & trouble shooting.

Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems. Show more Show less

Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems. Show more Show less

This is a position based in Bangalore, India with 100% of field work. The incumbent will be responsible for the installation and service support of Nordson Matrix AXI. Among other things, it will involve: Customer relationship management for these customers. Service and application support of customers in the assigned territory. Basic troubleshooting, installation, maintenance and repair on designated equipment. Planning and scheduling the servicing work in advance so the output of the factory is not affected. Working on Preventative Maintenance activities and field modifications. Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. Maintaining daily communications with customers and Nordson management to ensure resolution with proper follow-up. Maintaining tools and test equipment and ensuring they are properly calibrated. Submitting detailed daily reports on all the work that is done on each machine. Ensuring that all the parts needed for customers are planned. Maintain attendance log and submit it on time for billing. Required to work on shift basis.